1419849 - Firefox stable not enabled in Google play

Status: RESOLVED INACTIVE

(Firefox for Android Graveyard :: General, defect, P3)

Description

[Arthur]

User Agent: Mozilla/5.0 (Android 5.0.1; Tablet; rv:57.0) Gecko/57.0 Firefox/57.0
Build ID: 20171106220421

Steps to reproduce:

Device:
-Asus MeMOpad 7 me572c (k007) android 5.01 (x86), latest firmware; https://www.asus.com/us/Tablets/ASUS_MeMO_Pad_7_ME572C/specifications/

Build:
-stable release;

Steps to reproduce:
1. Search in Google play.
2. Use link http://www.mozilla.org/firefox/android
3. Install .apk from https://ftp.mozilla.org/pub/mobile/releases/57.0/android-x86/


Actual results:

1. No stable release in search, only beta, nightly and Firefox focus.
2. Got page of Google play with "Your device isn't compatible with this version".
3. .apk version was installed and works fine.


Expected results:

Stable release should be available to installation and update via Google play for such devices.

Comment 1

[Arthur]

Hardware: Intel® Atom™ Z3560 Quad-Core, up to 1.83 GHz, 64bit

Comment 2

[Nevin Chen(Not active on Bugzilla)]

Could you please help answer why this device is not compatible?

Comment 3

[Sylvestre Ledru [:Sylvestre]]

MeMO Pad 7 LTE (ME7530CL)
1024 MB
Intel Z3530
1280x800
Marked as supported on the website.

Comment 4

[Bogdan Surd, QA [:bsurd, NI]]

@Arthur could you please help check this with your device?

Comment 5

[Arthur]

(In reply to Bogdan Surd, QA [:BogdanS, NI] from comment #4)
> @Arthur could you please help check this with your device?

Yes, sure, just tell me what you need.

Comment 6

[Bogdan Surd, QA [:bsurd, NI]]

Seeing as your device is marked as supported on the website (Comment 3), could you please do a check to see if it's marked as compatible now? Thanks!

Comment 7

[Arthur]

(In reply to Bogdan Surd, QA [:BogdanS, NI] from comment #6)
> Seeing as your device is marked as supported on the website (Comment 3),
> could you please do a check to see if it's marked as compatible now? Thanks!

Sorry for late answer, was busy with work. No, looks like my device (me572c) still marked as unsupported.

Comment 8

[Firefox Bug Husbandry Bot]

Closing per https://bugzilla.mozilla.org/show_bug.cgi?id=1473195

Contact :susheel if you think this bug should be re-opened

Comment 9

[Ken Riley]

This bug seems to be back again. I get results identical to OP Arthur (including successful install with Apkmirror file).
As I best recall, stable 63.02 was listed, but 64.01 is not.

Verizon Ellipsis 10 tablet
Verizon version of Android 5.1

Comment 10

[Emma Humphries ☕️🎸🧞‍♀️✨ (she/they) [:emceeaich] (Pacific Time) use needinfo]

:susheel Do we support this Tablet still? Should we reopen this issue?