Closed Bug 1422027 Opened 8 years ago Closed 8 years ago

Google Maps all black map with updated Nvidia web driver on Mac

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Version:
58 Branch
Platform:
Unspecified
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED FIXED

People

(Reporter: mattsmeltz, Unassigned)

References

Details

(Whiteboard: [gfx-noted])

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:58.0) Gecko/20100101 Firefox/58.0 Build ID: 20171127135700 Steps to reproduce: I have a MacBook Pro 11,3 with Intel Iris Pro 5200 and Nvidia GeForce GT 750M. After I installed High Sierra, the screen goes black while booting. I was advised that installing an updated Nvidia driver would fix it and it did. However, google maps in Firefox is unusable because the map is entirely black. I have tried Quadro & GeForce macOS Nvidia Web Driver Releases 378.10.10.10.20.107 and 378.10.10.10.20.108. Both have the problem so I went back to the default driver. Actual results: Google Maps has an unusable all black map with an updated Mac Nvidia web driver. Expected results: Google Maps should continue to work with an updated Mac Nvidia web driver. (The Google Maps problem is only in Firefox. Google Maps still works in Safari.)
Component: Untriaged → Graphics
OS: Unspecified → Mac OS X
Product: Firefox → Core
378.10.10.10.20.109 released today continues to exhibit the problem.
I am using nvidia webdrivers (378.10.10.10.20.109) on High Sierra 13.1 too. But Google maps works perfectly on my latest Nightly. Can you try in Firefox saef mode or with a fresh profile?
Flags: needinfo?(mattsmeltz)
I created a new profile in Nightly 59 but the same thing happens. The map appears for a second but then turns black when the map controls appear. Turning off hardware acceleration in preferences and restarting Nightly makes the site usable but very slow.
Flags: needinfo?(mattsmeltz)
I updated to MacOS 10.13.2. This updated the default graphics driver from 355.11.10.10.15.102 to 355.11.10.10.20.111. Google maps continues to work with the default driver and the boot issue is no longer a problem. Nvidia updated the web driver to 378.10.10.10.25.102. The web driver still exhibits the Google Maps problem.
This seems to be a graphics driver related issue, and fixed by using the default drivers, so is it okay to mark this as resolved?
Flags: needinfo?(mattsmeltz)
Whiteboard: [gfx-noted]
It's okay to resolve. I'll open a new bug if the default is ever affected.
Flags: needinfo?(mattsmeltz)
Thanks!
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
See Also: → 1421262
This sounds like a possible duplicate of bug 1421262 which just landed in the Nightly repo and should be available in tomorrow's (Jan 4th, 2018) Nightly build.
Yes it was the same issue. Yesterday before the new nightly I got the map working by using the workaround in bug 1421262 of setting the sandbox to level 2. The workaround is not needed anymore with the new nightly. Thanks for the fix.
This problem has reappeared with similar symptoms using Google maps and the Nvidia web driver. Bug 1458553
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