1423956 - Notifications don't work for about 1 hour after the creation of a new windows 10 user

Status: UNCONFIRMED

(Core :: Widget: Win32, defect, P3)

Description

[patrick_orange]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170802111520

Steps to reproduce:

We use a software which sends notifications to on-line users. When a new windows' user is created for a user of this software, he doesn't receive any notification for about one hour. This bug happens only the first time he's connected if he has a standard windows account.
The trouble is that some of our users are connected with virtual users, so it happens every time they log in.
The notifications are made with html5 standard API.
We use windows 7 pro and Firefox 52.3.0.
I didn't find anything on forums. Is anybody knows this issue and how to deal with it ?

To reproduce it, create a new windows account then use Firefox to visit the website http://www.bennish.net/
Click on "HTML5 Web Notifications test page"
Cick on "authorize"
Click on "Show"


Actual results:

Nothing for a bit less than one hour.


Expected results:

you should have a notification

Comment 1

[patrick_orange]

to be more accurate, we reproduced this on Firefox ESR version and using French language.

Comment 2

[Alexandre ETIENNE - Orange France]

Hi,

I am working with Patrick on this issue, I'm also on Orange France side and it's getting bigger and bigger. 

Here are the steps to reproduce :

- Using Windows 7 or 10 (not tested on others)

- With firefox only (tested on Chrome and the issue does not appear)

- Create a new windows User (go in the control panel and manually create a new user)

- Go on this new user profile, download firefox (tested with version : 52.3.0 ESR).

- Go on this website : http://www.bennish.net/web-notifications.html

- Authorize notification and then try to push one (authorize button, then show button)

You will not receive any form of notification and you will have to wait 40-60 min before the notifications become available.


As the error is not reproduceable on Chrome it seems to be completely Firefox related.
We are out of tool to investigate this and we really need help as this functionality is mandatory for some of our applications.

Thanks in advance for the time spent on this !

Comment 3

[Arnaud Savy]

Hello,

I have the same issue on Windows 7 64 bits when I open a new session with a new user.
The notifications doesn't show for one hour or so on all ESR versions (Fren and even on the last Firefox 59.

I tried with the:
- Javascript API on web pages (http://elfoxero.github.io/html5notifications/)
- Webextension API (https://github.com/mdn/webextensions-examples/tree/master/notify-link-clicks-i18n)

Same issue every time the notifications doesn't show up. The permission is granted to display the notification but it seems like it closes straight after being queued up for display.

- Windows : Windows 7 64 bits
- Firefox versions : ESR 52.1.0, ESR 52.3.0, ESR 52.8.0, 59.0.2

Can you help me on this matter ? Thanks !

PS: It works fine with Google Chrome.