Closed Bug 1425295 Opened 7 years ago Closed 7 years ago

I have to login to my firefox account everytime I opened the firefox, synchronization creating headaches!

Categories

(Firefox :: Sync, defect)

57 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1295122

People

(Reporter: dr.ashutosh1982, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Build ID: 20171206182557

Steps to reproduce:

even after resetting all the defaults, the problem persists!


Actual results:

In vain! The synchronization login problem persists 


Expected results:

One should not in any case, be asked for relogging his account every time he opens the browser.
Component: Untriaged → Sync
Flags: needinfo?(tchiovoloni)
Sadly, this is a duplicate of bug 1295122.

On the bright side, a relatively easy fix exists for your issue:

1. Go to your profile directory (see https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data for how to find it)
2. Close firefox (possibly make a note of the next step first).
3. Delete the following files, key3.db, key4.db, and logins.json. (you probably will only have key3.db or key4.db, and not both)
4. Reopen firefox.

After this, we should recreate the necessary files and stop asking you to login repeatedly. Hope that works, sorry for the inconvenience.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Flags: needinfo?(tchiovoloni)
Resolution: --- → DUPLICATE
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