Closed Bug 1427803 Opened 7 years ago Closed 4 years ago

sync now without auto-sync

Categories

(Firefox for Android Graveyard :: Android Sync, defect, P3)

Product:
Firefox for Android Graveyard
Component:
Android Sync
Version:
Firefox 57
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: bobbuun, Unassigned, Mentored)

References

Details

(Whiteboard: [good next bug][lang=java])

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 Build ID: 20171206182557 Steps to reproduce: Configure Firefox with Sync on. Disable Android global "Auto-Sync". Go to Firefox Sync menu and tap "Sync now" (Which is grayed). Actual results: No sync. Message displayed alerting me to enable Android global auto-sync. Expected results: Firefox Sync should work with manual "sync now" press and not rely on the global "auto-sync" option being enabled.
Component: General → Android Sync
I feel like this was reported once before, and that it is system and version dependent. That is, the various flag combinations behave differently depending on Android version and vendor customizations. If "stock Android" doesn't allow Sync Now with the default setting, that's an issue. But "auto-sync" has meant "allow syncing" in some versions, and that can't (as far as I know) be worked around. At one point, we complained to the user if this was the case, but I think we removed that from the status activity 'cuz it wasn't consistent (for the same reasons as above!).
Thanks for reporting! This should be resolved as part of Bug 802749 - specifically, see https://bugzilla.mozilla.org/show_bug.cgi?id=802749#c45 and https://bugzilla.mozilla.org/show_bug.cgi?id=802749#c49 for some context. Could you re-test this either with a Beta version or Nightly? If you're still seeing this issue in those versions, please feel free to re-open this ticket.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Flags: needinfo?(bobbuun)
Resolution: --- → DUPLICATE
I updated to 58.0 and the bug is still there. Hamburger -> Settings -> Firefox Account -> "Sync is set up, but not syncing automatically. Toggle "auto-sync data" in the menu of Android Settings > Accounts.". The Sync Now button is grayed out. (Yes, I have global auto-sync off. Intentionally. I should be able to sync manually without needing to toggle global syncs -- just as I have my mail application set to check for new only when I want to and not constantly.)
Flags: needinfo?(bobbuun)
Status: RESOLVED → VERIFIED
That's a bug then, thanks for double checking!
Status: VERIFIED → REOPENED
Depends on: 802749
Ever confirmed: true
Resolution: DUPLICATE → ---
Triage: this should be a pretty trivial fix (see patches in Bug 802749 for a jumping off point).
Mentor: gkruglov
Priority: -- → P3
Whiteboard: [good next bug][lang=java]
We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.
Status: REOPENED → RESOLVED
Closed: 7 years ago → 4 years ago
Resolution: --- → INCOMPLETE
Product: Firefox for Android → Firefox for Android Graveyard
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