143847 - bug_email failure - unable to find Token.pm

Status: RESOLVED FIXED

(Bugzilla :: Bugzilla-General, defect, P3)

Description

[Ross Gardler]

This bug is against version 2.16rc1 (not in the version list yet)

Since installing 2.16rc1 my email interface (./contrib/bug_email.pl) has stopped
working. My procmail_log file shows the follwoing error:

[Sun May 12 08:34:37 2002] globals.pl: [Sun May 12 08:34:37 2002] bug_email.pl:
[Sun May 12 08:34:37 2002] bug_email.pl: Can't locate Token.pm in @INC (@INC
contains: /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0
/usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0
/usr/lib/perl5/site_perl . ../.) at .././globals.pl line 628.
[Sun May 12 08:34:37 2002] globals.pl: [Sun May 12 08:34:37 2002] bug_email.pl:
BEGIN failed--compilation aborted at .././globals.pl line 628.
[Sun May 12 08:34:37 2002] globals.pl: Compilation failed in require.


Token.pm is present in ./bugzilla directory

Comment 1

[Bradley Baetz (:bbaetz)]

You probbaly need to add a |use lib qw(..)|, or something

Dupe of bug 139735 - bug_email.pl cannot be run without modifications

*** This bug has been marked as a duplicate of 139735 ***

Comment 2

[Ross Gardler]

I don't think this is a duplicate of 139735 as marked.

If I understand that bug properly it is saying you should run from contrib
directory. I *am* running from that directory. Furthermore, the error I reported
is totally different from the one in the other bug.

My problem is that it cannot find Token.pm. However, Token.pm exists in
$BUGZILLA.HOME. I note that @INC searches in the current directory *and* the
parent directory, therefore it should find Token.pm.

Apologies if my analysis is incorrect...

Comment 3

[Erik Anderson]

Do the patches in bug 154008 resolve this issue now?

Comment 4

[Erik Anderson]

One thing to note here is that the email scripts (bug_email and 
bugzilla_email_append) run with different permissions than the rest of bugzilla 
(and the same for the charting cronjob).  You may want to check the permissions 
of Token.pm to make sure that it can be ran by your mail server as well as your 
web server.

Comment 5

[Erik Anderson]

Personal email from [e-mail]:

> Forgive the personal mail rather than an entry on bugzilla. THe problem
> is I don't seem to be able to log in.
> 
> Anyway:
> 
> The bug at http://bugzilla.mozilla.org/show_bug.cgi?id=143847
> 
> Can be closed, you were correct it was a permissions problem.
>
> Ross