1441536 - Sign out of Sync at random

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[Christopher]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:58.0) Gecko/20100101 Firefox/58.0
Build ID: 20180206200532

Steps to reproduce:

I opened Firefox.


Actual results:

It said I need to sign back into Sync. I had just launched the browser (After having it closed for 2 minutes or so)


Expected results:

Nothing at all.

Comment 1

[Thom Chiovoloni [:tcsc] (ex-moco)]

Did this only happen once, or has it happened many times?

If it's happened more than one, sadly it's probably an instance of bug 1295122, which can usually be fixed by deleting key3.db (on some machines it will be key4.db) and logins.json from your profile, but sadly isn't well understood.

Comment 2

[Christopher]

(In reply to Thom Chiovoloni [:tcsc] from comment #1)
> Did this only happen once, or has it happened many times?
> 
> If it's happened more than one, sadly it's probably an instance of bug
> 1295122, which can usually be fixed by deleting key3.db (on some machines it
> will be key4.db) and logins.json from your profile, but sadly isn't well
> understood.


Multiple time and I can't find that file. It no longer seems to be occurring though.

Comment 3

[Thom Chiovoloni [:tcsc] (ex-moco)]

Closing as WORKSFORME then, although it sounds like it was almost certainly bug 1295122.