144474 - Receive Server error when connecting to cq.com

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P2)

Description

[David G King]

Build : 2002051308-TRUNK

When I try and connect to www.cq.com I receive the following text -

Server Error
This server has encountered an internal error which prevents it from fulfilling
your request. The most likely cause is a misconfiguration. Please ask the
administrator to look for messages in the server's error log.

However, when I try with IE v6.0, the page displays fine with the URL
http://www.cq.com/home/home.jsp. Note, this is the same URL as is displayed when
I get the Server Error with Mozilla.

Comment 1

[David G King]

Attachment: Page Source as produced from IE v6.0

This contains lots of Javascript, hence the component I selected.

Comment 2

[Phil Schwartau]

David: thank you for this report, and for including the page source
as an attachment. Confirming report with Mozilla 2002050807 WinNT.

Reassigning to Evangelism. This site is excluding us on server-side.
They simply do not serve up the HTML if they see a Mozilla userAgent.
To see this, I added this line to my Mozilla "all.js" file:

pref("general.useragent.override", "Mozilla/4.0 (compatible; MSIE 6.0; Windows 
NT 4.0)");

I was then able to use Mozilla to bring up the site just fine, 
with no errors, and a rendering identical to that in IE6. Setting
Priority to P2, because this is the Congressional Quarterly site.

Comment 3

[David G King]

I've just tried with Netscape 4.79 and Netscape 6.22, and they both work fine.

I also tested Opera 6.01 (identifing itself as Opera via File-QuickPreferances)
and it has the same problem as Mozilla.

I will ask their webmaster why they refuse Mozilla and Opera. Not that I expect
an answer....

Comment 4

[David G King]

Just got the following from a helpful CQ.COM person :-

Thanks for your message.  We've made some modifications to our web page and 
believe it now supports the Opera browser.  Thanks for bringing this to our 
attention.  We hope you enjoy visiting our site.

While he only mentions Opera, it also works for Mozilla, at least with Build
2002052204.

I'm marking this bug as Fixed.