1447970 - [fxa][Stage - Train 108] Unable to access manage account (desktop&mobile)

Status: RESOLVED FIXED

(Cloud Services :: QA: General, defect)

Description

[Sorina Florean [:sflorean]]

Attachment: stage-mobile settings.png

Platform: Asus ZenPad 8 (Android 6.0.1), LG G4 (Android 5.1.1), Google Pixel(Android 8.1.0), WIN 10
Environment: Staging server [Train 108]

Steps to reproduce:
1. Go to Settings ->Sign In;
2. Tap on "Create an account"; 
3. Enter credentials and tap on Create account.
4. Tap to resend the email;
5. Go to mail and verify the account.
6. Go back in Settings, manage account.

Actual results:
At step 4: "Unexpected error" message is displayed. And the email is not resend.
After step 6:
- the green check mark is not displayed (account confirmation)
- in settings, the message that account was not verified is still displayed, and disappears only after sync is performed
- tapping on account name for manage is loading and not displaying any info

Expected results:
At step 4: the email for verifying account is resend.
After step 6:
- account confirmation displayed
- tapping on account name is displaying information/option 

Notes: also trying to log in with an existing account display the message "Unexpected error"

Comment 1

[Sorina Florean [:sflorean]]

Attachment: log.android.actual results.txt

Comment 2

[Sorina Florean [:sflorean]]

Attachment: log.login with existing account.txt

Comment 3

[Sorina Florean [:sflorean]]

Note: the issue is reproducible only on staging server.

Comment 4

[Jon Buckley [:jbuck]]

Sorry, this was my fault - I missed running this migration: https://raw.githubusercontent.com/mozilla/fxa-auth-db-mysql/master/lib/db/schema/patch-073-074.sql

I've run the migration and I successfully created an account.

Comment 5

[Sorina Florean [:sflorean]]

I can confirm that it's working now, we will continue end-to end testing suite. Thanks!