145201 - Mozilla 1.0 RC2 destroys Outlook98 installation

Status: VERIFIED WORKSFORME

(MailNews Core :: Simple MAPI, defect)

Description

[Tilo Grohmann]

Installation of Mozilla destroys Outlook 98 installation. It also happened with
previous versions of Mozilla. Complete Outlook had to be reinstalled after
Mozilla installation. After that Mozilla is just capable of starting once. This
is new for this particular version RC2. If you close it and try to reopen it
doesn't start anymore. Restart of OS necessary. (For several reasons I have to
use Outlook...)
Thank you
Best regards
Tilo

Comment 1

[Matthias Versen [:Matti]]

Do you set Mozilla as default Mail application ?

Comment 2

[Tilo Grohmann]

It seems to be somewhat like a presentation effect. I explicitly set Mozilla
Mail as my default email client now but it doesn't remember when I restart
Mozilla (the checkbox is unset again after restarting Mozilla). But however now
it can be restarted after closing without rebooting. The difference maybe was
that I used Outlook this morning before Mozilla was started.
Thanks & regards Tilo

Comment 3

[Tilo Grohmann]

I have to update my bug report. Unfortunately my Outlook installation is
destroyed again. It has something to do with defining Mozilla Mail as the
default email client. Outlook start stops with the error message "Cannot start
Outlook. Mapi32.dll is corrupt or the wrong version. This could have been caused
by installing another messaging software. Pls. reinstall Outlook." 

It is no workaround for me to just kick Outlook. It must be able to run side by
side.

Thank you.
Regards Tilo

Comment 4

[R.K.Aa.]

dup of bug 125830?

Comment 5

[Matthias Versen [:Matti]]

-> Simple Mapi

Comment 6

[Rajiv Dayal]

Tilo, Outlook has its own version of mapi32.dll which is different than the
smart mapi32.dll distributed by Microsoft along with its newer version of
Outlook Express. This is a known problem, u cannot use earlier versions of
Outlook which has the old version of mapi32.dll along with Mozilla set as
default mail client. 

However you can get the new version of mapi32.dll which can take care of this
issue. Go to your windows system32 directory and see if you have an exe by the
name of 'fixmapi.exe', run this exe. Now you can use both Outlook and Mozilla
simultaneously.

Tilo, Please let us know how did this go.

Comment 7

[Tilo Grohmann]

Started "fixmapi.exe" and it's working fine now. Thanks a lot. Tilo

Comment 8

[R.K.Aa.]

*** This bug has been marked as a duplicate of 125830 ***

Comment 9

[Trix Supremo]

verified dupe

Comment 10

[Tilo Grohmann]

Last days I followed the hint to start fixmapi.exe and everything worked fine
again. But there must be more problems. When I reinstall MOZILLA 1.0RC2 there is
the same problem with the mapi dll and it cannot be fixed using the fixmapi.exe.
Again I had to reinstall OUTLOOK. It was just a test of me whether the problem
can be really fixed by the fixmapi.exe but obviously it cannot. Thank you. Tilo

Comment 11

[R.K.Aa.]

The deletion of the Outlook mapi.dll is what bug 125830 deals with.
The fix is not yet checked in. Re-resolving as dup.

*** This bug has been marked as a duplicate of 125830 ***

Comment 12

[Rajiv Dayal]

I donot think this problem is related to 125830. The bug 125830 was more related
in earlier builds of MAPI, the ones before April 02, at that time the Set
Mozilla as default was getting called without the user's decision to make
Mozilla as the default using the preferences. The code design has changed now
completly, Mozilla is now set as default only when it is made the default client.

This problem is something different, having to do with Outlook i guess since if
you use fixmapi.exe (a microsoft program) it should fix Outlook whatsoever. See
the below link to the MSDN documentation :

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/mapi/html/_mapistub__installing_or_restoring_the_mapi32.dll_stub.asp

Needs more investigation so reopening the bug.

Comment 13

[Jason M. Abels]

Tested case with exact setup, and cannot duplicate. Since this was reported
against 1.0RC2, I would call this bug invalid, as whatever the problem was has
apparently been fixed (using 1.0 and 1.1 both fails to duplicate this problem).

Comment 14

[Olivier Cahagne]

isnt't this dupe of bug 109362 ?

Comment 15

[Rajiv Dayal]

This does not happen any more. Marking this as works for me

Comment 16

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified.