1452465 - URL Suggestion Popout is black when switching between monitors/GPUs

Status: UNCONFIRMED

(Core :: Graphics, defect, P3)

Description

[devksingh4]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
Build ID: 20180404171943

Steps to reproduce:

The computer is a laptop with both a iGPU and and Nvidia GTX 1050 4gb (NOT 1050Ti). The 1050 drives the external monitor, while the iGPU drives the inbuilt monitor unless it the application is requesting the dGPU. 

Steps to reproduce:
1. Open a Firefox developer edition window on the external monitor
2. Hit Ctrl-E and type something into the URL bar to ensure that the popout is not black. 
3. Drag the Firefox window onto the inbuilt monitor.
4. Type something into the URL bar (the popout may or may not be black).
5. Drag the same window back onto the external monitor. When typing something into the URL bar, the URL bar popout will be black. 


Actual results:

The URL popout is black. 


Expected results:

The popout continues displaying information like it should, even when dragged between multiple monitors and multiple GPUs.

Comment 1

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Unfortunately I don't have the same environment in order to reproduce this issue. But I have used a Mac Book Pro connected to an external monitor and haven't managed to reproduce the issue.

@devksingh4 can you please retest this issue using a new Firefox clean profile (https://goo.gl/AWo6h8) to eliminate custom settings as a possible cause?
If the issue is still reproducible can you also please disable Hardware Acceleration and see if you can reproduce it again? In order to do this, navigate to "about:preferences" page and from the "Performance" section un-check the "Use recommended performance settings" then also un-check the "Use hardware acceleration when available" option and restart the browser.

Comment 2

[devksingh4]

(In reply to Cosmin Muntean [:CosminMCG], Desktop Engineering QA from comment #1)
> Unfortunately I don't have the same environment in order to reproduce this
> issue. But I have used a Mac Book Pro connected to an external monitor and
> haven't managed to reproduce the issue.
> 
> @devksingh4 can you please retest this issue using a new Firefox clean
> profile (https://goo.gl/AWo6h8) to eliminate custom settings as a possible
> cause?
> If the issue is still reproducible can you also please disable Hardware
> Acceleration and see if you can reproduce it again? In order to do this,
> navigate to "about:preferences" page and from the "Performance" section
> un-check the "Use recommended performance settings" then also un-check the
> "Use hardware acceleration when available" option and restart the browser.

Disabling Hardware Acceleration did the trick. Using Hardware acceleration but with a new profile still had the same issue. Wondering if this is a driver issue?

Comment 3

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Can be a driver issue, do you have the latest version on the drivers? If not, can you please update them and see if the issue is still reproducible?

Also, can you please attach here the information from "about:support" page? In order to do this, navigate to "about:support" page, click the "Copy raw data to clipboard" button, paste the information into a txt file and attach it here.

Comment 4

[devksingh4]

Driver is updated. 

Data: 
{
  "application": {
    "name": "Firefox",
    "osVersion": "Windows_NT 10.0",
    "version": "60.0b12",
    "buildID": "20180412172954",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0",
    "safeMode": false,
    "updateChannel": "aurora",
    "supportURL": "https://support.mozilla.org/1/firefox/60.0/WINNT/en-US/",
    "numTotalWindows": 1,
    "numRemoteWindows": 1,
    "remoteAutoStart": true,
    "currentContentProcesses": 6,
    "maxContentProcesses": 7,
    "autoStartStatus": 1,
    "styloBuild": true,
    "styloDefault": true,
    "styloResult": true,
    "styloChromeDefault": true,
    "styloChromeResult": true,
    "policiesStatus": 0,
    "keyGoogleFound": true,
    "keyMozillaFound": true
  },
  "securitySoftware": {
    "registeredAntiVirus": "Windows Defender Antivirus",
    "registeredAntiSpyware": "Windows Defender Antivirus",
    "registeredFirewall": "Windows Firewall"
  },
  "modifiedPreferences": {
    "accessibility.typeaheadfind.flashBar": 0,
    "browser.cache.disk.filesystem_reported": 1,
    "browser.cache.frecency_experiment": 3,
    "browser.cache.disk.smart_size.first_run": false,
    "browser.cache.disk.capacity": 358400,
    "browser.download.manager.alertOnEXEOpen": false,
    "browser.download.useDownloadDir": false,
    "browser.places.smartBookmarksVersion": 8,
    "browser.sessionstore.upgradeBackup.latestBuildID": "20180322140748",
    "browser.sessionstore.resume_from_crash": false,
    "browser.startup.homepage_override.mstone": "60.0",
    "browser.startup.homepage_override.buildID": "20180412172954",
    "browser.tabs.warnOnClose": false,
    "browser.tabs.remote.autostart.2": true,
    "browser.tabs.extraDragSpace": true,
    "browser.urlbar.timesBeforeHidingSuggestionsHint": 0,
    "browser.urlbar.suggest.history": false,
    "dom.push.userAgentID": "d142f04dea3741f188e0a1a84fd85bd5",
    "dom.ipc.processCount": 7,
    "dom.forms.autocomplete.formautofill": true,
    "extensions.lastAppVersion": "60.0",
    "font.internaluseonly.changed": true,
    "general.autoScroll": false,
    "gfx.crash-guard.d3d11layers.appVersion": "52.7.3",
    "gfx.crash-guard.d3d11layers.driverVersion": "23.21.13.9101",
    "gfx.crash-guard.d3d11layers.deviceID": "0x1c8d",
    "gfx.crash-guard.d3d11layers.feature-d3d11": true,
    "gfx.crash-guard.status.d3d11video": 2,
    "gfx.crash-guard.d3d11layers.feature-d2d": true,
    "gfx.crash-guard.status.d3d11layers": 2,
    "layers.mlgpu.sanity-test-failed": true,
    "layers.acceleration.disabled": true,
    "media.gmp-widevinecdm.lastUpdate": 1521382645,
    "media.gmp-gmpopenh264.lastUpdate": 1521382644,
    "media.gmp.storage.version.observed": 1,
    "media.hardware-video-decoding.failed": false,
    "media.gmp-widevinecdm.version": "1.4.8.1008",
    "media.gmp-gmpopenh264.abi": "x86_64-msvc-x64",
    "media.gmp-manager.lastCheck": 1523798309,
    "media.gmp-widevinecdm.abi": "x86_64-msvc-x64",
    "media.benchmark.vp9.versioncheck": 3,
    "media.benchmark.vp9.fps": 243,
    "media.gmp-gmpopenh264.version": "1.7.1",
    "media.gmp-manager.buildID": "20180412172954",
    "network.prefetch-next": false,
    "network.dns.disablePrefetch": true,
    "network.http.speculative-parallel-limit": 0,
    "network.predictor.enabled": false,
    "network.predictor.cleaned-up": true,
    "network.cookie.prefsMigrated": true,
    "places.history.expiration.transient_current_max_pages": 104858,
    "places.database.lastMaintenance": 1523365296,
    "plugin.disable_full_page_plugin_for_types": "application/pdf",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_headerright": "&U",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_unwriteable_margin_top": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_margin_bottom": "0.5",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_paper_height": " 11.00",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_margin_left": "0.5",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_footercenter": "",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_bgimages": false,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_edge_right": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_bgcolor": false,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_footerright": "&D",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_unwriteable_margin_bottom": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_paper_width": "  8.50",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_margin_right": "0.5",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_edge_left": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_oddpages": true,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_edge_top": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_reversed": false,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_paper_name": "",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_evenpages": true,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_headerleft": "&T",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_resolution": 600,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_shrink_to_fit": true,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_paper_size_unit": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_headercenter": "",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_footerleft": "&PT",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_margin_top": "0.5",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_unwriteable_margin_right": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_edge_bottom": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_duplex": -437918235,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_scaling": "  1.00",
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_paper_data": -1,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_to_file": false,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_unwriteable_margin_left": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_page_delay": 50,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_orientation": 0,
    "print.printer_HP_LaserJet_200_color_MFP_M276_PCL_6.print_in_color": true,
    "privacy.cpd.siteSettings": true,
    "privacy.userContext.ui.enabled": true,
    "privacy.sanitize.timeSpan": 0,
    "privacy.userContext.longPressBehavior": 2,
    "privacy.usercontext.about_newtab_segregation.enabled": true,
    "privacy.userContext.enabled": true,
    "privacy.userContext.extension": "@contain-facebook",
    "privacy.trackingprotection.introCount": 20,
    "privacy.sanitize.pending": "[]",
    "privacy.cpd.offlineApps": true,
    "privacy.firstparty.isolate": true,
    "privacy.trackingprotection.enabled": true,
    "security.sandbox.content.tempDirSuffix": "{00148dce-987c-4f8d-94ae-3bbdb5a061c6}",
    "security.disable_button.openCertManager": false,
    "services.sync.declinedEngines": "",
    "services.sync.lastPing": 1523798097,
    "services.sync.lastSync": "Sun Apr 15 2018 16:52:47 GMT-0500 (Central Daylight Time)",
    "services.sync.engine.passwords.validation.lastTime": 1522463843,
    "services.sync.engine.bookmarks.validation.lastTime": 1522463843,
    "services.sync.engine.addresses.available": true,
    "services.sync.engine.prefs.modified": false,
    "storage.vacuum.last.places.sqlite": 1521385593,
    "storage.vacuum.last.index": 1,
    "ui.osk.enabled": false,
    "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
  },
  "lockedPreferences": {},
  "media": {
    "currentAudioBackend": "wasapi",
    "currentMaxAudioChannels": 2,
    "currentPreferredChannelLayout": "stereo",
    "currentPreferredSampleRate": 44100,
    "audioOutputDevices": [
      {
        "name": "Speakers (High Definition Audio Device)",
        "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "NVIDIA Output (NVIDIA High Definition Audio)",
        "groupId": "",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 0,
        "defaultRate": 0,
        "maxRate": 0,
        "minRate": 0,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Speakers (509KKGX7K815 Stereo)",
        "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000f_PID&0000\\7&1d730580&0&E8F2E21D4DDB_C00000000",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 44100,
        "maxRate": 44100,
        "minRate": 44100,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Speakers (2- High Definition Audio Device)",
        "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 2,
        "state": 2,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 480,
        "minLatency": 129
      },
      {
        "name": "LG IPS FULLHD (NVIDIA High Definition Audio)",
        "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_1025118B&REV_1001\\5&291992cc&0&0001",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Digital Output ()",
        "groupId": "",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Headphones (h.ear (MDR-100ABN) Stereo)",
        "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&001d\\7&1d730580&0&045D4B841968_C00000000",
        "vendor": "",
        "type": 2,
        "state": 2,
        "preferred": 5,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 44100,
        "maxRate": 44100,
        "minRate": 44100,
        "maxLatency": 441,
        "minLatency": 133
      },
      {
        "name": "Headset (h.ear (MDR-100ABN) Hands-Free)",
        "groupId": "BTHHFENUM\\BthHFPAudio\\8&781b57c&5&97",
        "vendor": "",
        "type": 2,
        "state": 2,
        "preferred": 2,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 1,
        "defaultRate": 16000,
        "maxRate": 16000,
        "minRate": 16000,
        "maxLatency": 160,
        "minLatency": 48
      },
      {
        "name": "LG TV (NVIDIA High Definition Audio)",
        "groupId": "",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Headphones (High Definition Audio Device)",
        "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "LG IPS FULLHD (2- NVIDIA High Definition Audio)",
        "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_00000000&REV_1001\\5&23fbda28&0&0001",
        "vendor": "",
        "type": 2,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Headphones (2- High Definition Audio Device)",
        "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 2,
        "state": 1,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 48000,
        "maxRate": 48000,
        "minRate": 48000,
        "maxLatency": 0,
        "minLatency": 0
      }
    ],
    "audioInputDevices": [
      {
        "name": "Internal AUX Jack (2- High Definition Audio Device)",
        "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 1,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 0,
        "defaultRate": 0,
        "maxRate": 0,
        "minRate": 0,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Headset (h.ear (MDR-100ABN) Hands-Free)",
        "groupId": "BTHHFENUM\\BthHFPAudio\\8&781b57c&5&97",
        "vendor": "",
        "type": 1,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 1,
        "defaultRate": 16000,
        "maxRate": 16000,
        "minRate": 16000,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Internal AUX Jack (NVIDIA High Definition Audio)",
        "groupId": "",
        "vendor": "",
        "type": 1,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 0,
        "defaultRate": 0,
        "maxRate": 0,
        "minRate": 0,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Internal AUX Jack (High Definition Audio Device)",
        "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 1,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 0,
        "defaultRate": 0,
        "maxRate": 0,
        "minRate": 0,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Microphone (High Definition Audio Device)",
        "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 1,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 44100,
        "maxRate": 44100,
        "minRate": 44100,
        "maxLatency": 0,
        "minLatency": 0
      },
      {
        "name": "Microphone (2- High Definition Audio Device)",
        "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_1025118A&REV_1000\\4&168e264&0&0001",
        "vendor": "",
        "type": 1,
        "state": 0,
        "preferred": 0,
        "supportedFormat": 4112,
        "defaultFormat": 4096,
        "maxChannels": 2,
        "defaultRate": 44100,
        "maxRate": 44100,
        "minRate": 44100,
        "maxLatency": 0,
        "minLatency": 0
      }
    ]
  },
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": false,
    "forceDisabled": 0,
    "handlerUsed": true,
    "instantiator": ""
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.19",
      "version": "4.19"
    },
    "NSS": {
      "minVersion": "3.36.1",
      "version": "3.36.1"
    },
    "NSSUTIL": {
      "minVersion": "3.36.1",
      "version": "3.36.1"
    },
    "NSSSSL": {
      "minVersion": "3.36.1",
      "version": "3.36.1"
    },
    "NSSSMIME": {
      "minVersion": "3.36.1",
      "version": "3.36.1"
    }
  },
  "userJS": {
    "exists": false
  },
  "intl": {
    "localeService": {
      "requested": [
        "en-US"
      ],
      "available": [
        "en-US"
      ],
      "supported": [
        "en-US"
      ],
      "regionalPrefs": [
        "en-US"
      ],
      "defaultLocale": "en-US"
    },
    "osPrefs": {
      "systemLocales": [
        "en-US"
      ],
      "regionalPrefsLocales": [
        "en-US"
      ]
    }
  },
  "crashes": {
    "submitted": [],
    "pending": 0
  },
  "sandbox": {
    "contentSandboxLevel": 5,
    "effectiveContentSandboxLevel": 5
  },
  "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 0,
    "windowLayerManagerType": "Basic",
    "windowLayerManagerRemote": true,
    "windowUsingAdvancedLayers": false,
    "numAcceleratedWindowsMessage": [
      ""
    ],
    "adapterDescription": "NVIDIA GeForce GTX 1050",
    "adapterVendorID": "0x10de",
    "adapterDeviceID": "0x1c8d",
    "adapterSubsysID": "118b1025",
    "adapterRAM": "4096",
    "adapterDrivers": "C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvaci.inf_amd64_2c1963eafb6d29f5\\nvldumd.dll",
    "driverVersion": "23.21.13.9101",
    "driverDate": "2-23-2018",
    "adapterDescription2": "Intel(R) HD Graphics 630",
    "adapterVendorID2": "0x8086",
    "adapterDeviceID2": "0x591b",
    "adapterSubsysID2": "118a1025",
    "adapterRAM2": "Unknown",
    "adapterDrivers2": "igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32",
    "driverVersion2": "22.20.16.4749",
    "driverDate2": "7-24-2017",
    "isGPU2Active": false,
    "direct2DEnabled": false,
    "directWriteEnabled": true,
    "directWriteVersion": "10.0.16299.15",
    "usesTiling": false,
    "offMainThreadPaintEnabled": true,
    "offMainThreadPaintWorkerCount": 0,
    "direct2DEnabledMessage": [
      ""
    ],
    "webgl1Renderer": "Google Inc. -- ANGLE (NVIDIA GeForce GTX 1050 Direct3D11 vs_5_0 ps_5_0)",
    "webgl1Version": "OpenGL ES 2.0 (ANGLE 2.1.0.7edc21933ef1)",
    "webgl1DriverExtensions": "GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object ",
    "webgl1Extensions": "ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context",
    "webgl1WSIInfo": "EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a020)\nEGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1)\nEGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization \nEGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses ",
    "webgl2Renderer": "Google Inc. -- ANGLE (NVIDIA GeForce GTX 1050 Direct3D11 vs_5_0 ps_5_0)",
    "webgl2Version": "OpenGL ES 3.0 (ANGLE 2.1.0.7edc21933ef1)",
    "webgl2DriverExtensions": "GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object ",
    "webgl2Extensions": "EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context",
    "webgl2WSIInfo": "EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a020)\nEGL_VERSION: 1.4 (ANGLE 2.1.0.7edc21933ef1)\nEGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization \nEGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses ",
    "info": {
      "AzureCanvasBackend (UI Process)": "skia",
      "AzureFallbackCanvasBackend (UI Process)": "cairo",
      "AzureContentBackend (UI Process)": "skia",
      "AzureCanvasAccelerated": 0,
      "ApzWheelInput": 1,
      "ApzDragInput": 1,
      "ApzKeyboardInput": 1,
      "ApzAutoscrollInput": 1
    },
    "featureLog": {
      "features": [
        {
          "name": "HW_COMPOSITING",
          "description": "Compositing",
          "status": "disabled",
          "log": [
            {
              "type": "default",
              "status": "available"
            },
            {
              "type": "user",
              "status": "disabled",
              "message": "Disabled by pref"
            }
          ]
        },
        {
          "name": "D3D11_COMPOSITING",
          "description": "Direct3D11 Compositing",
          "status": "unavailable",
          "log": [
            {
              "type": "default",
              "status": "unavailable",
              "message": "Hardware compositing is disabled"
            }
          ]
        },
        {
          "name": "DIRECT2D",
          "description": "Direct2D",
          "status": "unavailable",
          "log": [
            {
              "type": "default",
              "status": "unavailable",
              "message": "Direct2D requires Direct3D 11 compositing"
            }
          ]
        },
        {
          "name": "D3D11_HW_ANGLE",
          "description": "Direct3D11 hardware ANGLE",
          "status": "disabled",
          "log": [
            {
              "type": "default",
              "status": "unavailable",
              "message": "D3D11 compositing is disabled"
            },
            {
              "type": "env",
              "status": "disabled",
              "message": "D3D11 compositing is disabled"
            }
          ]
        },
        {
          "name": "GPU_PROCESS",
          "description": "GPU Process",
          "status": "available",
          "log": [
            {
              "type": "default",
              "status": "available"
            }
          ]
        },
        {
          "name": "WEBRENDER",
          "description": "WebRender",
          "status": "unavailable",
          "log": [
            {
              "type": "default",
              "status": "opt-in",
              "message": "WebRender is an opt-in feature"
            },
            {
              "type": "runtime",
              "status": "unavailable",
              "message": "ANGLE is disabled"
            }
          ]
        },
        {
          "name": "OMTP",
          "description": "Off Main Thread Painting",
          "status": "available",
          "log": [
            {
              "type": "default",
              "status": "available"
            }
          ]
        }
      ],
      "fallbacks": []
    },
    "crashGuards": []
  },
  "experiments": [],
  "extensions": [
    {
      "name": "Bitwarden - Free Password Manager",
      "version": "1.25.7",
      "isActive": true,
      "id": "{446900e4-71c2-419f-a6a7-df9c091e268b}"
    },
    {
      "name": "Cryptonite by MetaCert ",
      "version": "1.3.31",
      "isActive": true,
      "id": "{721a41c0-5e10-45a9-8347-ede4ec3183e8}"
    },
    {
      "name": "Facebook Container",
      "version": "1.3.1",
      "isActive": true,
      "id": "@contain-facebook"
    },
    {
      "name": "First Party Isolation",
      "version": "1.3.1",
      "isActive": true,
      "id": "{33c93ccc-ceed-47d2-9645-805ea58c8a07}"
    },
    {
      "name": "HTTPS Everywhere",
      "version": "2018.4.11",
      "isActive": true,
      "id": "[e-mail]"
    },
    {
      "name": "Min Vid",
      "version": "0.4.9",
      "isActive": true,
      "id": "@min-vid"
    },
    {
      "name": "Reddit Enhancement Suite",
      "version": "5.10.3",
      "isActive": true,
      "id": "jid1-xUfzOsOFlzSOXg@jetpack"
    },
    {
      "name": "Tampermonkey",
      "version": "4.6.5757",
      "isActive": true,
      "id": "[e-mail]"
    },
    {
      "name": "Test Pilot",
      "version": "2.0.8-dev-259fe19",
      "isActive": true,
      "id": "@testpilot-addon"
    },
    {
      "name": "Tree Style Tab",
      "version": "2.4.18",
      "isActive": true,
      "id": "[e-mail]"
    },
    {
      "name": "uBlock Origin",
      "version": "1.15.24",
      "isActive": true,
      "id": "[e-mail]"
    },
    {
      "name": "Unpaywall",
      "version": "3.77",
      "isActive": true,
      "id": "{f209234a-76f0-4735-9920-eb62507a54cd}"
    },
    {
      "name": "User-Agent Switcher",
      "version": "0.2.2",
      "isActive": true,
      "id": "{75afe46a-7a50-4c6b-b866-c43a1075b071}"
    },
    {
      "name": "Vimium",
      "version": "1.63.3",
      "isActive": true,
      "id": "{d7742d87-e61d-4b78-b8a1-b469842139fa}"
    },
    {
      "name": "Wikiwand: Wikipedia Modernized",
      "version": "5.0.0",
      "isActive": true,
      "id": "jid1-D7momAzRw417Ag@jetpack"
    }
  ],
  "features": [
    {
      "name": "Activity Stream",
      "version": "2018.04.02.1131-2c94813f",
      "id": "[e-mail]"
    },
    {
      "name": "Application Update Service Helper",
      "version": "2.0",
      "id": "[e-mail]"
    },
    {
      "name": "Firefox Screenshots",
      "version": "30.1.0",
      "id": "[e-mail]"
    },
    {
      "name": "Follow-on Search Telemetry",
      "version": "0.9.6",
      "id": "[e-mail]"
    },
    {
      "name": "Form Autofill",
      "version": "1.0",
      "id": "[e-mail]"
    },
    {
      "name": "Photon onboarding",
      "version": "1.0",
      "id": "[e-mail]"
    },
    {
      "name": "Pocket",
      "version": "1.0.5",
      "id": "[e-mail]"
    },
    {
      "name": "Web Compat",
      "version": "1.1",
      "id": "[e-mail]"
    },
    {
      "name": "WebCompat Reporter",
      "version": "1.0.0",
      "id": "[e-mail]"
    }
  ]
}

Comment 5

[Andrew Osmond [:aosmond] (he/him)]

Those are the latest drivers from NVIDIA. I believe we are tracking similar issues in bug 1163440. This doesn't seem related to a particular web page though.

Comment 6

[Gregory Pappas [:gregp]]

Reporter, are you still experiencing this issue?