1453520 - Firefox (and Thunderbird) Crash in [AsyncShutdownTimeout | profile-before-change | JSON store: writing data,OS.File: flush I/O queued before profileBeforeChange ] after doing something in javascript

Status: RESOLVED INCOMPLETE

(Firefox :: Downloads Panel, defect, P3)

Description

[Robert Hartmann]

Win 10 64 bit german



====
This bug was filed from the Socorro interface and is
report bp-09d8f1c4-df38-437c-b985-1059b0180411.
=============================================================

Top 10 frames of crashing thread:

0 mozglue.dll mozalloc_abort memory/mozalloc/mozalloc_abort.cpp:33
1 xul.dll Abort xpcom/base/nsDebugImpl.cpp:457
2 xul.dll NS_DebugBreak xpcom/base/nsDebugImpl.cpp:413
3 xul.dll nsDebugImpl::Abort xpcom/base/nsDebugImpl.cpp:146
4 xul.dll XPTC__InvokebyIndex xpcom/reflect/xptcall/md/win32/xptcinvoke_asm_x86_64.asm:97
5  @0x25797a4223f 
6 xul.dll XPCWrappedNative::CallMethod js/xpconnect/src/XPCWrappedNative.cpp:1234
7 xul.dll XPC_WN_CallMethod js/xpconnect/src/XPCWrappedNativeJSOps.cpp:929
8 xul.dll js::InternalCallOrConstruct js/src/vm/Interpreter.cpp:473
9 xul.dll Interpret js/src/vm/Interpreter.cpp:3096

=============================================================

Comment 1

[Hani Yacoub, Desktop QA]

Could you please provide some steps that could help us reproduce this issue?

Comment 2

[Robert Hartmann]

 	
The situation was:
Windows 10, 64bit
while downloading IMAP Mails suddenly TB disapears. - Active closing Firefox which was stated via TB
Firefox and TB crashed same time

But if I can reproduce is, I'll try, but I am not sure if I can reproduce it.

Comment 3

[Hani Yacoub, Desktop QA]

I couldn't reproduce this issue, however I'll set this bug to "Download Panel" component.

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to Robert Hartmann from comment #0)
> This bug was filed from the Socorro interface and is
> report bp-09d8f1c4-df38-437c-b985-1059b0180411.

The Thunderbird crash** bp-739e2c48-425c-4d8d-b8fa-c0d4f0180411  indeed happened at the same time. 
Robert, likely something in your environment is involved in both crashes.

** nssCertificate_Destroy | CERT_DestroyCertArray | NSS_CMSSignedData_ImportCerts | nsCMSMessage::CommonVerifySignature

Comment 6

[Wayne Mery (:wsmwk)]

Currently the majority of crashes are Thunderbird (not Firefox), at somewhat consistent rate going from version 60 to 68 https://crash-stats.mozilla.org/signature/?signature=AsyncShutdownTimeout%20%7C%20profile-before-change%20%7C%20JSON%20store%3A%20writing%20data%2COS.File%3A%20flush%20I%2FO%20queued%20before%20profileBeforeChange&date=%3E%3D2019-07-29T13%3A02%3A00.000Z&date=%3C2020-01-29T13%3A02%3A00.000Z#graphs

Comment 7

[Wayne Mery (:wsmwk)]

Ben what do you make of this?

• bp-24d3d1dd-8eff-41d6-82a6-b32140200222 68.5.0
• bp-af356a86-badf-4f84-bae3-c878f0200222 60.9..1

In the last month all crashes except one are Windows, so perhaps we are look at a Windows related issue
https://crash-stats.mozilla.org/signature/?product=Thunderbird&signature=AsyncShutdownTimeout%20%7C%20profile-before-change%20%7C%20JSON%20store%3A%20writing%20data%2COS.File%3A%20flush%20I%2FO%20queued%20before%20profileBeforeChange&date=%3E%3D2020-01-22T15%3A24%3A00.000Z&date=%3C2020-02-22T15%3A24%3A00.000Z#summary

Comment 8

[Ben Campbell]

Sorry, nothing leaps out here :-( Stack trace just shows it's doing something in javascript, then bails.
It's crashing while flushing a JSONFile to disk (JSON objects which are automatically backed by a file), but I don't think that's the reason it's crashing.

Comment 9

[Andrei Purice]

Does this still occur for you Wayne?

Comment 10

[Wayne Mery (:wsmwk)]

This crash never happened to me. (I rarely crash - I just work with lots of crash reports)

Note, 80% of crashes are Thunderbird. only 20% Firefox.

Comment 11

[Wayne Mery (:wsmwk)]

Robert, have you seen this crash since?

Comment 12

[Wayne Mery (:wsmwk)]

There are currently no Firefox crashes with this signature, so closing.

Comment 13

[Robert Hartmann]

@Angela : You put a NI for me. But I do not know which information is needed...
@Wayne Mery : I am unsure, if I had seen exactly that stack trace again.