1454197 - Bookmark file shows multiple duplicates. Already tried suggestions found on forum.

Status: VERIFIED WORKSFORME

(Firefox :: Bookmarks & History, defect)

Description

[Piera Kelley]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
Build ID: 20180310025718

Steps to reproduce:

Open Firefox, Open sidebar with bookmarks


Actual results:

The bookmark file shows duplicate folders and entries. Cannot delete duplicates because they are linked and deleling one deletes all. Tried steps such as working on places file, exporting and reimporting, etc. Places Maintenance no longer compatible with firefox version. I have worked on this for days, I am about ready to give up on firefox altogether.


Expected results:

Bookmarks should not have duplicate entries.

Comment 1

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/message/reply/question/etc.)]

Please open about:support and "Places Database" section press "Verify Integrity" button and paste here results.

Comment 2

[Mark Banner (:standard8)]

Can you attach a screenshot of the folder hierarchy please? My suspicion is that you've duplicated one of the root folders that has created additional shortcuts.

Comment 3

[Piera Kelley]

Hi,
here is the places database Verify Integrity results:
> Task: checkIntegrity
+ The database is sane
> Task: invalidateCaches
+ The caches have been invalidated
> Task: checkCoherence
+ The database is coherent
> Task: expire
+ Database cleaned up
> Task: vacuum
+ Initial database size is 56320 KiB
+ The database has been vacuumed
+ Final database size is 56320 KiB
> Task: stats
+ Database size is 56320 KiB
+ pragma_user_version is 41
+ pragma_page_size is 32768
+ pragma_cache_size is -2048
+ pragma_journal_mode is wal
+ pragma_synchronous is 1
+ History can store a maximum of 146216 unique pages
+ Table moz_places has 112544 records
+ Table moz_historyvisits has 176001 records
+ Table moz_inputhistory has 66 records
+ Table moz_hosts has 9920 records
+ Table moz_bookmarks has 5842 records
+ Table moz_keywords has 1 records
+ Table sqlite_sequence has 1 records
+ Table moz_anno_attributes has 9 records
+ Table moz_annos has 10518 records
+ Table moz_items_annos has 4373 records
+ Table sqlite_stat1 has 18 records
+ Table moz_bookmarks_deleted has 0 records
+ Index sqlite_autoindex_moz_inputhistory_1
+ Index sqlite_autoindex_moz_hosts_1
+ Index sqlite_autoindex_moz_keywords_1
+ Index sqlite_autoindex_moz_anno_attributes_1
+ Index sqlite_autoindex_moz_bookmarks_deleted_1
+ Index moz_places_hostindex
+ Index moz_places_visitcount
+ Index moz_places_frecencyindex
+ Index moz_places_lastvisitdateindex
+ Index moz_historyvisits_placedateindex
+ Index moz_historyvisits_fromindex
+ Index moz_historyvisits_dateindex
+ Index moz_bookmarks_itemindex
+ Index moz_bookmarks_parentindex
+ Index moz_bookmarks_itemlastmodifiedindex
+ Index moz_places_url_hashindex
+ Index moz_places_guid_uniqueindex
+ Index moz_bookmarks_guid_uniqueindex
+ Index moz_keywords_placepostdata_uniqueindex
+ Index moz_annos_placeattributeindex
+ Index moz_items_annos_itemattributeindex
+ Index moz_bookmarks_dateaddedindex
> Task: _refreshUI

JavaScript 

Hope this helps

Comment 4

[Piera Kelley]

I will try to do a screen shot,it will be a partial view of the bookmarks, as they do not all fit on one page. However, I am having a problem with getting a screenshot here. If I use Firefox screen shot, it does not include the bookmark side bookmark list. If I use the snipping tool from windows, it saves it as .jpg, and copy and paste does not work trying to put a ,jpg here. Suggestions, please?

Comment 5

[Piera Kelley]

Ok, instead of a screen shot, here is a manual show on how it looks:
Bookmarks Toolbar
Bookmarks Menu
   Bookmark Toolbar
   01 Personal
   02 Hobbies
   ...etc
Other bookmarks
   Bookmarks Menu
      Bookmark Toolbar
      01 Personal
      02 Hobbies
      ...etc
   Bookmarks Menu
      Bookmark Toolbar
      01 Personal
      02 Hobbies
      ....etc.

If I delete an entry anywhere, they all get deleted everywhere. Please let me know if this is not enough.

Comment 6

[Mark Banner (:standard8)]

(In reply to Piera Kelley from comment #5)
> Ok, instead of a screen shot, here is a manual show on how it looks:

Thanks, good idea, that's helpful.

> Bookmarks Menu
>    Bookmark Toolbar
>    01 Personal
>    02 Hobbies
>    ...etc
> Other bookmarks
>    Bookmarks Menu
>       Bookmark Toolbar
>       01 Personal
>       02 Hobbies
>       ...etc
>    Bookmarks Menu
>       Bookmark Toolbar
>       01 Personal
>       02 Hobbies
>       ....etc.
> 
> If I delete an entry anywhere, they all get deleted everywhere. Please let
> me know if this is not enough.

You might want to backup your bookmarks, first: https://support.mozilla.org/kb/restore-bookmarks-from-backup-or-move-them

Once you've done that, try deleting one of the "Bookmarks Menu" folders under "Other Bookmarks", i.e. right-click the "Bookmarks Menu" folder itself, and select "Delete". That should remove the duplication. You should be able to do it for the other "Bookmarks Menu" folder(s) under "Other Bookmarks" as well.

They were possibly created by accidental drag and drop of the Bookmarks Menu folder to the Other Bookmarks folder.

Comment 7

[Piera Kelley]

Ok. I will try that. I'll see how it goes. Thanks.

Comment 8

[Piera Kelley]

All right! That worked, as it eliminated the duplicate headings. It scrambled the bookmarks themselves (many are showing up under the wrong headings,but I can deal with that! Thank you! I had been worried about deleting a whole heading, as deleting a single entry deleted it everywhere, but I guess the heading itself is treated differently! Appreciate your help. How do I mark this as solved?

Comment 9

[Mark Banner (:standard8)]

We'll mark this as works for me, since this was a support issue. Though in future it is likely that those "duplicates" (aka shortcuts) will be indicated differently.

Comment 10

[Piera Kelley]

Thanks again.