Closed Bug 1455341 Opened 7 years ago Closed 6 years ago

Crash in appcheck32.dll@0x86ec

Categories

(External Software Affecting Firefox :: Other, defect)

Product:
External Software Affecting Firefox
Component:
Other
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(firefox59 affected, firefox60 affected, firefox61 unaffected)

Status:
RESOLVED WONTFIX
Tracking Flags:
Tracking Status
firefox59 --- affected
firefox60 --- affected
firefox61 --- unaffected

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is report bp-0f929567-31ed-4698-8892-690ef0180419. ============================================================= Seen while looking at beta crash stats: https://goo.gl/rq8grp. This dll appears to be associated with https://www.checkmal.com/page/product/appcheck/. While the crashes appear to be increasing, the reports show a few users crashing repeatedly. Top 10 frames of crashing thread: 0 appcheck32.dll appcheck32.dll@0x86ec 1 appcheck32.dll appcheck32.dll@0x95fa 2 appcheck32.dll appcheck32.dll@0xbb15 3 appcheck32.dll appcheck32.dll@0x89ac 4 appcheck32.dll appcheck32.dll@0x1022f 5 appcheck32.dll appcheck32.dll@0x197c1 6 appcheck32.dll appcheck32.dll@0x19485 7 appcheck32.dll appcheck32.dll@0x16eac 8 kernelbase.dll VirtualProtectEx 9 kernelbase.dll VirtualProtect =============================================================
can we try reaching out to the third-party vendor?
Flags: needinfo?(astevenson)
Reaching out over LinkedIn and by email.
Flags: needinfo?(astevenson)

Closing because no crashes reported for 12 weeks.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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