1460000 - bookmarks and history error message

Status: RESOLVED DUPLICATE of bug 1432583

(Toolkit :: Places, defect)

Description

[pierre]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
Build ID: 20180427210249

Steps to reproduce:

Opened firefox browser from desktop (as usual)


Actual results:

Top of screen red banner stating that firefox could not use history and bookmarks because other process might be using it. 
Followed both instructions on repairing error. 
1)  Stopping firefox, log out, shutdown laptop, reboot, log in, start firefox => red banner
2) removal of the places.sqlite file. Still red banner
3) Do a cleaning of firefox => red banner
4) Using ccleaner to cleanup registry => starting firefox => red banner


Expected results:

Bookmarks and history accessible; no red banner.

Comment 1

[Marco Bonardo [:mak]]

(In reply to pierre from comment #0)
> Top of screen red banner stating that firefox could not use history and
> bookmarks because other process might be using it. 
> Followed both instructions on repairing error. 
> 1)  Stopping firefox, log out, shutdown laptop, reboot, log in, start
> firefox => red banner
> 2) removal of the places.sqlite file. Still red banner
> 3) Do a cleaning of firefox => red banner
> 4) Using ccleaner to cleanup registry => starting firefox => red banner

Try removing favicons.sqlite

Comment 2

[pierre]

Stopped Firefox. Renamed favicons.sqlite to favicons.sqlite.OLD.
Restarted Firefox. Red banner gone, Bookmarks available again.

I suggest you update knowledge article on this. (Not only remove places.sqlite but also favicons.sqlite).

Thx!