1460531 - Crash in GdiEntry13

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect, P3)

Description

[[:philipp]]

This bug was filed from the Socorro interface and is
report bp-fe3567b7-4843-4ea7-8370-7253b0180510.
=============================================================

Top 10 frames of crashing thread:

0 gdi32.dll GdiEntry13 
1 dxgi.dll CDXGIFactory::Initialize 
2 dxgi.dll CreateDXGIFactoryImpl 
3 dxgi.dll CreateDXGIFactory1 
4 xul.dll mozilla::gfx::DeviceManagerDx::GetDXGIAdapter gfx/thebes/DeviceManagerDx.cpp:262
5 xul.dll mozilla::gfx::DeviceManagerDx::CreateContentDevice gfx/thebes/DeviceManagerDx.cpp:569
6 xul.dll mozilla::gfx::DeviceManagerDx::CreateContentDevices gfx/thebes/DeviceManagerDx.cpp:239
7 xul.dll gfxWindowsPlatform::InitializeDevices gfx/thebes/gfxWindowsPlatform.cpp:1462
8 xul.dll gfxWindowsPlatform::InitAcceleration gfx/thebes/gfxWindowsPlatform.cpp:359
9 xul.dll gfxPlatform::Init gfx/thebes/gfxPlatform.cpp:755

=============================================================

this is a content crash signature that's newly showing up for windows 7 users in firefox 60.

in very early data from the rollout of version 60 to release users it's the #6 top content crash accounting for a bit over 1% of all tab crashes.

Comment 1

[Ryan VanderMeulen [:RyanVM]]

Looks like we're missing symbols for that version of dxgi.dll :(. I don't see any references to dxgi.dll in the changed files list of this month's Win7 patches, either. Doesn't look related to gdi32.dll Patch Tuesday changes either, going off the versions involved.

Bas, any ideas of how we might be able to get some better debugging info here?

Comment 2

[Bas Schouten (:bas.schouten)]

(In reply to Ryan VanderMeulen [:RyanVM] from comment #1)
> Looks like we're missing symbols for that version of dxgi.dll :(. I don't
> see any references to dxgi.dll in the changed files list of this month's
> Win7 patches, either. Doesn't look related to gdi32.dll Patch Tuesday
> changes either, going off the versions involved.
> 
> Bas, any ideas of how we might be able to get some better debugging info
> here?

Ugh, I honestly have no idea, we should probably contact Microsoft. The good thing is that I believe we detect this crash and should disable acceleration if it happens a couple of times in a row.. I think...

Comment 3

[Mike Taylor [:miketaylr]]

Adam, could you get a conversation started on our microsoft list and cc Bas? Thanks!

Comment 4

[Adam Stevenson [:adamopenweb]]

Email sent to mailing list.

Comment 5

[Jim Mathies [:jimm]]

Not a major top crasher, could use a priority. David?

Comment 6

[David Bolter [:davidb] (NeedInfo me for attention)]

P3 please change if new data comes in.

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.