1462941 - QR code with incorrect destination URL

Status: RESOLVED FIXED

(www.mozilla.org :: Pages & Content, defect)

Description

[dennis.schuette]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
Build ID: 20180516032328

Steps to reproduce:

1. Go to https://www.mozilla.org/de/firefox/60.0.1/whatsnew/?oldversion=59.0.3 (page advertising the "Firefox Klar" mobile browser)

2. Scan QR code with QR scanner app with Android smartphone Samsung Galaxy 6 Edge.





Actual results:

This will open a download page for the browser app "Firefox Focus" which is "not available in my country" (Germany) so.

I'll have to look up "Firefox Klar" manually in the Google App Store to get there.


Expected results:

The QR code should resolve to a download page for the "Firefox Klar" browser app as advertised on the original URL.

Comment 1

[Alex Gibson [:agibson]]

Thanks for the report, we'll figure out what's happening here. Tracking progress on GitHub:

https://github.com/mozilla/bedrock/issues/5740

Comment 2

[Eric Renaud [:erenaud]]

Devyani - we need to try to replicate this issue. 

Can you please in finding someone on staff located in Germany to test, following the steps to reproduce in the original description 1462941#c0

Comment 3

[Devyani]

Hi @Guy,

Can you please help us test the Link: https://www.mozilla.org/de/firefox/60.0.1/whatsnew/?oldversion=59.0.3 and tell us what you get? We are trying to replicate the experience a user has reported where he got a Focus CTA when he should have gotten Klar.

Can you make sure you are logged into Firefox Account and have synced Firefox in one more device? That will make sure, you get the Klar CTA.

Thanks so much.

Devyani

Comment 4

[Guy]

(In reply to Devyani from comment #3)
> Hi @Guy,
> 
> Can you please help us test the Link:
> https://www.mozilla.org/de/firefox/60.0.1/whatsnew/?oldversion=59.0.3 and
> tell us what you get? We are trying to replicate the experience a user has
> reported where he got a Focus CTA when he should have gotten Klar.
> 
> Can you make sure you are logged into Firefox Account and have synced
> Firefox in one more device? That will make sure, you get the Klar CTA.
> 
> Thanks so much.
> 
> Devyani

Hi Devyani, I still only get the Firefox app and not Klar

Comment 5

[Alex Gibson [:agibson]]

(In reply to Devyani from comment #3)
> Hi @Guy,
> 
> Can you please help us test the Link:
> https://www.mozilla.org/de/firefox/60.0.1/whatsnew/?oldversion=59.0.3 and
> tell us what you get? We are trying to replicate the experience a user has
> reported where he got a Focus CTA when he should have gotten Klar.
> 
> Can you make sure you are logged into Firefox Account and have synced
> Firefox in one more device? That will make sure, you get the Klar CTA.
> 
> Thanks so much.
> 
> Devyani

Hi Devyani,

I believe the issue here may be that Firefox Klar uses a different app store ID to Focus, so to fix this we may need a separate Adjust link / QR code to serve the German locale.

Comment 6

[Devyani]

Noted, for 61 WNP updates, I am providing Adjust links to download Klar via Send to device widgets.

Comment 7

[Craig Cook (:craigcook)]

This was the wrong Alex Gibson.

Comment 8

[Alex Gibson [:agibson]]

(In reply to Devyani from comment #6)
> Noted, for 61 WNP updates, I am providing Adjust links to download Klar via
> Send to device widgets.

Understood thanks.

Comment 9

[Eric Renaud [:erenaud]]

Devyani - Is there an outstanding request here or can we close this issue?

Comment 10

[Devyani]

We are good, let's close.