Open Bug 1470806 Opened 6 years ago Updated 1 year ago

Clicking the ! next to the URL bar many times quickly causes it to no longer show the website security information

Categories

(Firefox :: Site Identity, defect, P3)

60 Branch
defect

Tracking

()

People

(Reporter: jackiam2003, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Safari/605.1.15

Steps to reproduce:

1. go to any website and start clicking the ! next to the URL bar.
2. if it still works correctly go to https://www.ipleak.net/ and start clicking it again
macOS 


Actual results:

Clicking the ! next to the URL bar many times quickly causes it to no longer show the website security information


Expected results:

the website security should always be shown
Here is the video showing the bug https://filenurse.com/download/9c3b9065ef83dd22ddd7ecf93a014a3f.html
A user on https://trac.torproject.org/projects/tor/ticket/26487 said that when they click it around 20 tomes they get this error.

TypeError: mainPanelView is undefined 1 PanelMultiView.jsm:1115:9
I saw an error in Terminal that was similar to the one above durning a restart of TorBrowser

JavaScript error: chrome://torbutton/content/tor-circuit-display.js, line 466: TypeError: myController is null
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:63.0) Gecko/20100101 Firefox/63.0
Version: 63.0a1

Managed to reproduce this issue on the current release build 61.0 and also on the latest nightly build 63.0a1 (2018-06-27) using macOS 10.14. 

As an additional note, more complete STR are: 
1. Open a web page
2. Click for several times on the "Show site information" button next to the URL. 
3. Click anywhere on the content of the page, no need to go on other website. 
4. Click back on the "Show site information" and notice that the information is not displayed anymore.
Status: UNCONFIRMED → NEW
Component: Untriaged → Site Identity and Permission Panels
Ever confirmed: true
Priority: -- → P5
@Johann Hofmann, When this bug occurs the doorhanger "website certificate" will not show up when clicked unless the browser is restarted, I think The priority of this bug should be higher than P5.
Priority: P5 → --
P5 doesn't necessarily reflect the importance/impact of the bug, just the priority to the team that is maintaining this component. This really seems like an edge case (I personally can't even reproduce the issue) and a race condition that is potentially hard to track down, and thus I don't think any staff will work on it for now (unless there's strong indication that the issue is detrimental to the user experience for a lot of people).

P3 might be a better choice, though.
Priority: -- → P3
Does this only happen on OSX?
I've only tested this on macOS, It occurs almost Instantly when using the latest Tor Browser 8a9. Latest alpha here https://blog.torproject.org/new-release-tor-browser-80a9
Tor Browser 8a9 8.0a9 (based on Mozilla Firefox 60.1.0esr)
(In reply to Johann Hofmann [:johannh] from comment #8)
> Does this only happen on OSX?

I've only tested this on macOS, It occurs almost Instantly when using the latest Tor Browser 8a9. Latest alpha here https://blog.torproject.org/new-release-tor-browser-80a9
Tor Browser 8a9 8.0a9 (based on Mozilla Firefox 60.1.0esr)
This bug still occurs on Firefox 60.1.0esr.
Severity: normal → S3
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