Closed Bug 1473021 Opened 7 years ago Closed 6 years ago

Crash in fcagsch32.dll@0x1be195

Categories

(External Software Affecting Firefox :: Other, defect)

Product:
External Software Affecting Firefox
Component:
Other
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(firefox61 affected, firefox62 affected, firefox63 unaffected)

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
firefox61 --- affected
firefox62 --- affected
firefox63 --- unaffected

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is report bp-8c9ed52c-4aba-4b11-adec-a6d280180701. ============================================================= Seen while looking at Firefox 62 beta crash stats: https://bit.ly/2NlOQDF. Many more crashes than installs, but visible in crash stats. Appears to be McAfee DLP Endpoint. Top 10 frames of crashing thread: 0 fcagsch32.dll fcagsch32.dll@0x1be195 1 fcagsch32.dll fcagsch32.dll@0x629b 2 fcagsch32.dll fcagsch32.dll@0x626f 3 fcagsch32.dll fcagsch32.dll@0x5329 4 fcagsch32.dll fcagsch32.dll@0x2721 5 @0x71a2003a 6 user32.dll __ClientMonitorEnumProc 7 ntdll.dll KiUserCallbackDispatcher 8 ntdll.dll KiUserApcDispatcher 9 xul.dll nsAppShell::Init widget/windows/nsAppShell.cpp:383 =============================================================
Adam, can you help out and contact McAfee? Thanks!
Flags: needinfo?(astevenson)
Reaching out via partner mailing list.
Flags: needinfo?(astevenson)
McAfee switched to a WebExtension, but I guess not for all their products.

Closing because no crashes reported for 12 weeks.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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