Closed Bug 1478313 Opened 7 years ago Closed 6 years ago

Firefox freezes after logout for some time on Mac

Categories

(Core :: Widget: Cocoa, defect, P3)

Product:
Core
Component:
Widget: Cocoa
Version:
61 Branch
Type:
defect

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: olcayertas, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:61.0) Gecko/20100101 Firefox/61.0 Build ID: 20180704003137 Steps to reproduce: When logout for some time and login again Firefox stops responding clicks and can not render pages. Only about firefox and quit firefox options works. I have attached a video. I am using Mac OS X Majove 10.14 Beta (18A336e) on MacBook Pro (Retina, 15-inch, Mid 2015) with an external monitor. Uygulama temelleri ------------------ Adı: Firefox Sürüm: 61.0.1 Yapı numarası: 20180704003137 Güncelleme kanalı: release Kullanıcı istemcisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:61.0) Gecko/20100101 Firefox/61.0 İşletim sistemi: Darwin 18.0.0 Çok işlemli pencereler: 1/1 (Varsayılan olarak etkin) Web içeriği işlemi: 4/4 Kurumsal ilkeler: Pasif Google anahtarı: Bulundu Mozilla Konum Hizmeti anahtarı: Bulundu Güvenli kip: false Son 3 günün çökme raporları --------------------------- Tüm çökme raporları Firefox özellikleri ------------------------------------------- Adı: Activity Stream Sürüm: 2018.06.29.1026-fa231556 Kimlik: activity-stream@mozilla.org Adı: Application Update Service Helper Sürüm: 2.0 Kimlik: aushelper@mozilla.org Adı: Firefox Screenshots Sürüm: 32.1.0 Kimlik: screenshots@mozilla.org Adı: Follow-on Search Telemetry Sürüm: 0.9.7 Kimlik: followonsearch@mozilla.com Adı: Form Autofill Sürüm: 1.0 Kimlik: formautofill@mozilla.org Adı: Photon onboarding Sürüm: 1.0 Kimlik: onboarding@mozilla.org Adı: Pocket Sürüm: 1.0.5 Kimlik: firefox@getpocket.com Adı: Web Compat Sürüm: 2.0 Kimlik: webcompat@mozilla.org Adı: WebCompat Reporter Sürüm: 1.0.0 Kimlik: webcompat-reporter@mozilla.org Uzantılar --------- Adı: Best Proxy Switcher Sürüm: 5.4.2 Etkin mi?: true Kimlik: bestproxyswitcher@bestproxyswitcher.com Adı: Popup blocker for FF: Poper Blocker Sürüm: 4.0.7.3 Etkin mi?: true Kimlik: {bee8b1f2-823a-424c-959c-f8f76c8b2306} Adı: Tabboo - Tab Manager Sürüm: 2.0.2 Etkin mi?: true Kimlik: {b2549111-68be-4c5e-aef1-d447497d4e7d} Adı: uBlock Origin Sürüm: 1.16.14 Etkin mi?: true Kimlik: uBlock0@raymondhill.net Adı: Adblock Plus Sürüm: 3.2 Etkin mi?: false Kimlik: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Adı: Turbo Download Manager (v2) Sürüm: 0.4.0 Etkin mi?: false Kimlik: jid0-dsq67mf5kjjhiiju2dfb6kk8dfw@jetpack Adı: Video DownloadHelper Sürüm: 7.3.4 Etkin mi?: false Kimlik: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Adı: WOT: Web of Trust, Web Sitesi İtibar Puanlaması Sürüm: 20180622.0wot Etkin mi?: false Kimlik: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} Güvenlik yazılımları -------------------- Türü: Türü: Türü: Grafikler --------- Özellikler Çizici: OpenGL Asenkron kaydır/yakınlaştır: tekerlek girdisi etkin; kaydırma çubuğu sürükleme etkin; klavye etkin; otomatik kaydırma etkin WebGL 1 sürücü WSI bilgileri: CGL WebGL 1 sürücü renderer'ı: Intel Inc. -- Intel Iris Pro OpenGL Engine WebGL 1 sürücü sürümü: 4.1 INTEL-12.0.17 WebGL 1 sürücü uzantıları: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 1 uzantıları: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 sürücü WSI bilgileri: CGL WebGL2 çizici: Intel Inc. -- Intel Iris Pro OpenGL Engine WebGL 2 sürücü sürümü: 4.1 INTEL-12.0.17 WebGL 2 sürücü uzantıları: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 2 uzantıları: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Tiling kullanımı: true Tiling kullanımı (içerik): true Off main thread painting etkin: true Off main thread painting işçi sayısı: 3 GPU #1 Etkin: Evet Satıcı numarası: 0x8086 Aygıt numarası: 0x0d26 Tanılama AzureCanvasAccelerated: 1 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 512 TileWidth: 512 Karar günlüğü WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender Ortam ----- Ses arka ucu: audiounit En fazla kanal: 2 Tercih edilen örnek oranı: 44100 Çıktı cihazları Adı: Grup Kulaklık: AppleHDAEngineOutput:1B,0,1,1:0 Girdi cihazları Adı: Grup Harici Mikrofon: AppleHDAEngineInput:1B,0,1,0:1 Değiştirilmiş önemli tercihler ------------------------------ accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20180704003137 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20180704003137 browser.startup.homepage_override.mstone: 61.0.1 browser.tabs.warnOnClose: false browser.urlbar.maxRichResults: 12 browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 dom.push.userAgentID: db90651cd9cd4c39995a32787a45b096 extensions.lastAppVersion: 61.0.1 font.internaluseonly.changed: false media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1524038982 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20180704003137 media.gmp-manager.lastCheck: 1532515832 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1524038983 media.gmp-widevinecdm.version: 1.4.8.1008 media.gmp.storage.version.observed: 1 media.peerconnection.ice.proxy_only: true media.webrtc.debug.log_file: /var/folders/rq/m6fmb3pn7vz2s1pw3h3s0nfm0000gn/T/WebRTC.log network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.predictor.enabled: false network.prefetch-next: false places.database.lastMaintenance: 1532415006 places.history.expiration.transient_current_max_pages: 109065 plugin.disable_full_page_plugin_for_types: application/pdf print.print_bgcolor: false print.print_bgimages: false print.print_duplex: -437918235 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_resolution: -437918235 print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 57 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 print.printer__.print_bgcolor: false print.printer__.print_bgimages: false print.printer__.print_duplex: -437918235 print.printer__.print_edge_bottom: 0 print.printer__.print_edge_left: 0 print.printer__.print_edge_right: 0 print.printer__.print_edge_top: 0 print.printer__.print_evenpages: true print.printer__.print_footercenter: print.printer__.print_footerleft: &PT print.printer__.print_footerright: &D print.printer__.print_headercenter: print.printer__.print_headerleft: &T print.printer__.print_headerright: &U print.printer__.print_in_color: true print.printer__.print_margin_bottom: 0.5 print.printer__.print_margin_left: 0.5 print.printer__.print_margin_right: 0.5 print.printer__.print_margin_top: 0.5 print.printer__.print_oddpages: true print.printer__.print_orientation: 0 print.printer__.print_page_delay: 50 print.printer__.print_paper_data: 0 print.printer__.print_paper_height: 11.69 print.printer__.print_paper_name: iso-a4 print.printer__.print_paper_size_unit: 0 print.printer__.print_paper_width: 8.26 print.printer__.print_resolution: -437918235 print.printer__.print_reversed: false print.printer__.print_scaling: 1.00 print.printer__.print_shrink_to_fit: true print.printer__.print_to_file: false print.printer__.print_unwriteable_margin_bottom: 57 print.printer__.print_unwriteable_margin_left: 25 print.printer__.print_unwriteable_margin_right: 25 print.printer__.print_unwriteable_margin_top: 25 print.printer_Officejet_Pro_8100.print_bgcolor: false print.printer_Officejet_Pro_8100.print_bgimages: false print.printer_Officejet_Pro_8100.print_duplex: -437918235 print.printer_Officejet_Pro_8100.print_edge_bottom: 0 print.printer_Officejet_Pro_8100.print_edge_left: 0 print.printer_Officejet_Pro_8100.print_edge_right: 0 print.printer_Officejet_Pro_8100.print_edge_top: 0 print.printer_Officejet_Pro_8100.print_evenpages: true print.printer_Officejet_Pro_8100.print_footercenter: print.printer_Officejet_Pro_8100.print_footerleft: &PT print.printer_Officejet_Pro_8100.print_footerright: &D print.printer_Officejet_Pro_8100.print_headercenter: print.printer_Officejet_Pro_8100.print_headerleft: &T print.printer_Officejet_Pro_8100.print_headerright: &U print.printer_Officejet_Pro_8100.print_in_color: true print.printer_Officejet_Pro_8100.print_margin_bottom: 0.5 print.printer_Officejet_Pro_8100.print_margin_left: 0.5 print.printer_Officejet_Pro_8100.print_margin_right: 0.5 print.printer_Officejet_Pro_8100.print_margin_top: 0.5 print.printer_Officejet_Pro_8100.print_oddpages: true print.printer_Officejet_Pro_8100.print_orientation: 0 print.printer_Officejet_Pro_8100.print_page_delay: 50 print.printer_Officejet_Pro_8100.print_paper_data: 0 print.printer_Officejet_Pro_8100.print_paper_height: 11.69 print.printer_Officejet_Pro_8100.print_paper_name: iso-a4 print.printer_Officejet_Pro_8100.print_paper_size_unit: 0 print.printer_Officejet_Pro_8100.print_paper_width: 8.27 print.printer_Officejet_Pro_8100.print_resolution: -437918235 print.printer_Officejet_Pro_8100.print_reversed: false print.printer_Officejet_Pro_8100.print_scaling: 1.00 print.printer_Officejet_Pro_8100.print_shrink_to_fit: true print.printer_Officejet_Pro_8100.print_to_file: false print.printer_Officejet_Pro_8100.print_unwriteable_margin_bottom: 13 print.printer_Officejet_Pro_8100.print_unwriteable_margin_left: 13 print.printer_Officejet_Pro_8100.print_unwriteable_margin_right: 13 print.printer_Officejet_Pro_8100.print_unwriteable_margin_top: 13 privacy.donottrackheader.enabled: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.trackingprotection.enabled: true privacy.trackingprotection.introCount: 20 security.sandbox.content.tempDirSuffix: {eb732743-8e90-5949-acce-2fca18a39f0c} security.tls.version.max: 1 security.tls.version.min: 0 services.sync.declinedEngines: services.sync.engine.addons: false services.sync.engine.prefs: false services.sync.engine.prefs.modified: true services.sync.lastPing: 1532500631 services.sync.lastSync: Wed Jul 25 2018 13:57:50 GMT+0300 (+03) storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1532067545 Kilitlenmiş önemli tercihler ---------------------------- Places veritabanı ----------------- JavaScript ---------- Artırımlı GC: true Erişilebilirlik --------------- Etkinleştirildi mi?: false Erişilebilirliği engelle: 0 Kitaplık sürümleri ------------------ NSPR Beklenen minimum sürüm: 4.19 Kullanılan sürüm: 4.19 NSS Beklenen minimum sürüm: 3.37.3 Kullanılan sürüm: 3.37.3 NSSSMIME Beklenen minimum sürüm: 3.37.3 Kullanılan sürüm: 3.37.3 NSSSSL Beklenen minimum sürüm: 3.37.3 Kullanılan sürüm: 3.37.3 NSSUTIL Beklenen minimum sürüm: 3.37.3 Kullanılan sürüm: 3.37.3 Kum havuzu ---------- İçerik işlemi kum havuzu düzeyi: 3 Etkin içerik işlemi kum havuzu düzeyi: 3 Uluslararasılaştırma ve yerelleştirme ------------------------------------- Uygulama ayarları İstenen diller: ["tr","en-US"] Mevcut diller: ["tr","en-US"] Uygulama dilleri: ["tr","en-US"] Bölgesel tercihler: ["tr","en-US"] Varsayılan dil: "tr" İşletim sistemi Sistem dilleri: ["en-TR"] Bölgesel tercihler: ["en-TR"]
The video that shows the situation: https://streamable.com/xg78z
Hi olcayertas! I tried to reproduce this issue on Mac OSx 10.13.6, Nightly 63.0a1 (2018-07-29) and Firefox 61.0.1 and didn't managed to. With Log out, you mean to say log out from the OS? Besides this, can you please try this in safe mode? Here is a link that can help you: https://goo.gl/AR5o9d. I think it will be a good idea to retest this on Firefox Nightly also. Here is a link form where you can install Firefox Nightly: https://nightly.mozilla.org. If you still reproduce the issue, please create a new profile. You have the steps here: https://goo.gl/Awo6h8.
Flags: needinfo?(olcayertas)
Yes logout from OS. I have tested it with all my addons disabled but it didn't help. Also I have other problems with Firefox. Auto completion on address bar is not working. I have recreated my sql database for auto completion to fix the problem but it just returned to not working again after restarting Firefox.
I cannot reproduce this issue. I think a good starting point will be if I set it to Webrender component.
Component: Untriaged → Graphics: WebRender
Product: Firefox → Core
Why do you think this is a WebRender problem?
Flags: needinfo?(david.olah)
I am not sure if it is a WebRender problem. I just had to choose a category.
Flags: needinfo?(olcayertas)
It's pretty unlikely to be a WR problem given: unavailable by runtime: Build doesn't include WebRender Moving to cocoa widget since so far is Mac OS specific, though without a way to reproduce it it's going to be hard to get it fixed.
Component: Graphics: WebRender → Widget: Cocoa
Priority: -- → P3
Flags: needinfo?(david.olah)
I have just tried Firefox Nightly and it works fine. It doesn't freeze when I logout.
Due to Comment 8, I am closing the issue as WFM. Please feel free to reopen it anytime you manage to reproduce the issue again.
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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