1489328 - The new Firefox insists on treating nearly every web site I try to open as a threat. Trouble is it also does not allow me to make some of the sites exceptions. WHY NOT? I have ditched the new Firefox meantime - not worth the trouble.

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Graham Weir]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.81 Safari/537.36

Steps to reproduce:

Tried to log on to various web sites.


Actual results:

FF said that was not a good idea and refused to load the web sits and also did nor allow an exception.


Expected results:

SHOULD HAVE ALLOWED ME TO MAKE AN EXCEPTION!!!!!!!!!!!
INCIDENTALLY I DO NOT UNDERSTAND WHAT YOU MEAN BY VERSION.  THIS FAULT OCCURS ON THE NEWEST VERSION WHAT EVER THAT IS.

Comment 1

[Matthias Versen [:Matti]]

>Tried to log on to various web sites.
Please always provide an example URL.

>FF said that was not a good idea and refused to load the web sits and also did nor allow an exception.
What is the error message ?
Use the "More" button at the error page.
We need to know only the error code at the botton, it's something like "MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED"

>SHOULD HAVE ALLOWED ME TO MAKE AN EXCEPTION!
A site can set a header that it doesn't allow to override security errors.

>THIS FAULT OCCURS ON THE NEWEST VERSION WHAT EVER THAT IS.
The Firefox version number is in this case very important.
Please read https://support.mozilla.org/en-US/kb/find-what-version-firefox-you-are-using how to find the Version Number.

Comment 2

[Graham Weir]

(In reply to Matthias Versen [:Matti] from comment #1)
> >Tried to log on to various web sites.
> Please always provide an example URL.  [How about Mozilla.com?]
> 
> >FF said that was not a good idea and refused to load the web sits and also did nor allow an exception.
> What is the error message ?
> Use the "More" button at the error page.  (The "more"  button brings up another similar page, WITHOUT ANY WAY OF CONFIRMING THE EXCEPTION)
> We need to know only the error code at the botton, it's something like
> "MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED"
> 
> >SHOULD HAVE ALLOWED ME TO MAKE AN EXCEPTION!
> A site can set a header that it doesn't allow to override security errors.
> 
> >THIS FAULT OCCURS ON THE NEWEST VERSION WHAT EVER THAT IS.
> The Firefox version number is in this case very important.
> Please read
> https://support.mozilla.org/en-US/kb/find-what-version-firefox-you-are-using
> how to find the Version Number.
AT THIS STAGE I AM NOT REALLY INTERESTED IN THE VERSION NUMBER - IT IS THE LATEST ONE AT 62.?. MY POINT IS THAT AS SOON AS IT IS OPENED IT SAYS THE WEB SITE I AM TRYING TO ACCESS IS NOT CONFIGURED PROPERLY SO WILL NOT OPEN IT. 
THE MOST FRUSTRATING THING (ALSO) IS THAT I AM NOT ALLOWED TO UNINSTALL TIS VERSION AND THEN INSTALL AN EARLIER ON AS ALL I GET IS THE LATEST ONE BY DEFAULT. ALL OF THE ABOVE MEANS I CONSIDER THE 62 VERSION **** AND I HAVE REVERTED TO CHROME.......

Comment 3

[Matthias Versen [:Matti]]

You can not or do not want to provide the missing information that we need to proceed with your report.
That means that I can only mark this report incomplete.

I'm sorry but Bugzilla is a place where YOU can help the developers to make the product (Firefox) better but it's not there to help you or where you get support for Firefox.

Comment 4

[Graham Weir]

(In reply to Matthias Versen [:Matti] from comment #3)
> You can not or do not want to provide the missing information that we need
> to proceed with your report.
> That means that I can only mark this report incomplete.
> 
> I'm sorry but Bugzilla is a place where YOU can help the developers to make
> the product (Firefox) better but it's not there to help you or where you get
> support for Firefox.

It seems I have misunderstood what Bugzilla is for.  I thought what I described is a bug (i.e. the browser does not do what I could reasonably expect it to do. 
My problem was/is simple.  Every time I tried to open a web site I got the message that it was not configured properly so it had been blocked. Apparently it was possible to make an exception but that worked only in some cases. (It was interesting that sites such as Google and Firefox were tagged as not properly configured!  Strange...)
Anyway the end result is that despite my best efforts (like trying to load an earlier version without success)  I have reluctantly decided I can no longer use Firefox, which is a pity because I have enjoyed it from about the time it first appeared.  We can't have everything it seems.  So goodbye and good luck.

Comment 5

[Matthias Versen [:Matti]]

All the developers and nearly all of the million Firefox users do not have the problem that you have reported.
That means that much more details are required from you if we want to proceed with this report and I told you what kind of information we need but you ignored me.