14905 - Unable to read message generated by Outlook2k and Word 9

Status: VERIFIED WORKSFORME

(MailNews Core :: Composition, defect, P3)

Description

[fenella]

Linux (1999-09-24-08 M11)
Win_nt 4.0 (1999-09-24-08 M11)
Mac (1999-09-24-08 M11)

Attached is an external customer's email which was generated by using Outlook2k
and Word 9 email editor.  I am unable to read it. I can see a shade of yellow.
I think the background color of black is not displayed on Seamonkey, which
caused the yellow text not being viewable.

This occurs on all three platforms.

Comment 1

[fenella]

Attachment: The email that cannot be read on seamonkey

Comment 2

[Jean-Francois Ducarroz]

Reassign to Rich

Comment 3

[rhp (gone)]

Bulk change to assigned.

- rhp

Comment 4

[rhp (gone)]

The data that is attached to this bug really looks invalid? It looks like a
debug dump of the Mork database. Is this really the message???

- rhp

Comment 5

[fenella]

I don't know why. I wonder if that has to do with encrypted message. I am going
to send you the original message so that you can make a decision.
Thanks.

Comment 6

[rhp (gone)]

Attachment: The actual outlook problem email

Comment 7

[pmock]

changing QA assigned to pmock

Comment 8

[rhp (gone)]

This is bad...not sure how to handle it, but it's on the list.

- rhp

Comment 9

[rhp (gone)]

Good news! Did some retesting and layout is now handing this without a problem!
Yeah!

- rhp

Comment 10

[fenella]

Linux Redhat 6.0 (2000-01-18-11 M13)
Win_nt 4.0 (2000-01-18-11 M13)
Mac (2000-01-18-13 M13)
Indeed. This works beautifully. No more problem.