1491713 - BMO unusably slow from some European ISPs

Status: RESOLVED FIXED

(Cloud Services :: Operations: Miscellaneous, task)

Description

[:Gijs (back August 25; he/him)]

Using my cable/dsl connection, I get something like this: https://irccloud.mozilla.com/pastebin/xQxAVBOX/ (first few hops omitted for privacy reasons)

bmo pages take several minutes to load.

Tethering to my phone, things work great, traceroute looks like this:

https://irccloud.mozilla.com/pastebin/KUbeI1L6/ (again, first few hops omitted).


:jlaz asked me to file a bug; unsure what other info I can get and/or if this is a problem that can be addressed at this layer rather than by the affected ISPs - I'm not enough of a networking person to know. Happy to supply other info if I can help, though it's getting late over here.

Comment 1

[:Gijs (back August 25; he/him)]

CC'ing some folks jlaz suggested.

Comment 2

[Justin Lazaro [:jlaz] (use needinfo)]

Attachment: MTR from MDC1 admin host

FWIW, there is also observed packetloss increase from MDC1.  Nothing observed in my own home network though.

Comment 3

[:Gijs (back August 25; he/him)]

Annnnd things seem to be better now? Unsure what happened to resolve things, though traceroute now picks a different bmo host for me (52.40.188.197 rather than 54.200.58.182).