Closed Bug 1492141 Opened 6 years ago Closed 4 years ago

Design is broken on shop.sandisk.com while Tracking Protection Basic is enabled

Categories

(Web Compatibility :: Site Reports, defect, P3)

Firefox 64
x86_64
Windows 10
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: oanaarbuzov, Unassigned)

References

(Blocks 1 open bug, )

Details

(Whiteboard: [webcompat][tp-ads])

User Story

digitalriver.com

Attachments

(2 files)

Attached image BrokenLayout.png
[Environment:]
Browser / Version: Firefox Nightly 64.0a1 (2018-09-17) 
Operating System: Windows 10 Pro

[Prerequisites:]
    1. Tracking Protection Basic enabled.
[Steps to Reproduce:]
    1. Navigate to https://shop.sandisk.com/store?Action=pd&Locale=en_US&SiteID=sdiskus&productID=5217953000&varProductID=5217953500 
    2. Observe the page.
        
[Expected Behavior::]
Design is displayed correctly.
 
[Actual Behavior::]
Design is broken (no images/no css).
The issue is related to `trackingprotection` breakage.

Looking at the devtools console, here are the blocked resources:
The resource at “https://drh.img.digitalriver.com/DRHM/Storefront/Site/sdiskus/cm/multimedia/bootstrap/bootstrap.min.css” was blocked because content blocking is enabled.
The resource at “https://drh2.img.digitalriver.com/DRHM/Storefront/Company/sandiskus/images/product/detail/Extreme_microSD_U3_A2_V30_400GB_HR.jpg” was blocked because content blocking is enabled.
The resource at “https://drh1.img.digitalriver.com/DRHM/Storefront/Company/sandiskus/images/product/thumbnail/Extreme_microSD_U3_A2_V30_400GB_HR.jpg” was blocked because content blocking is enabled.
The resource at “https://www.googletagmanager.com/gtm.js?id=GTM-579QB8” was blocked because content blocking is enabled.

So below are the domains to test:
- ​​drh.img.digitalriver.com
- drh2.img.digitalriver.com
- drh1.img.digitalriver.com
- www.googletagmanager.com

I opened the URL in a fresh browser profile (Firefox Nightly 64, uMatrix installed, normal mode) and loaded the page. The design is broken.

I disabled the Spoof Referrer option in uMatrix and then WHITELISTED:
- digitalriver.com (including all related domains)
and the design was displayed correctly, but some icons were missing ("Cart", "Search", "Social Media" icons).

I then WHITELISTED:
- digitalrivercontent.net
and the icons were displayed.

The other resources didn't help. 

So in conclusion:
- digitalriver.com is in Advertising category = [tp-ads]
- digitalrivercontent.net is not listed
User Story: (updated)
Whiteboard: [webcompat] → [webcompat][tp-ads]
Attached image uMatrixResults.png
Added uMatrix results.
Product: Tech Evangelism → Web Compatibility

Migrating Webcompat whiteboard priorities to project flags. See bug 1547409.

Webcompat Priority: --- → ?

See bug 1547409. Migrating whiteboard priority tags to program flags.

Webcompat Priority: ? → ---

The page seems to be looking and working fine for me in strict mode now.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: