1493543 - Improve how the new autofill algorithm handles redirects

Status: NEW

(Firefox :: Address Bar, defect, P5)

Description

[Axel]

Attachment: Firefox - No Auto-Complete.png

After updating to Firefox v62.0.2, URL auto-complete no longer works (see screenshot).

I previously visited "hotmail.com", so when I hit "hot" in the address bar, the address bar should automatically append "mail.com", so the address bar should read "hotmail.com". But as you can see from the screenshot, this isn't the case.

I cleaned up my profile in advance to reproduce my test, so the error isn't based in my profile data.



===============
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}

Comment 1

[Marco Bonardo [:mak]]

This is caused by privacy.sanitize.sanitizeOnShutdown, basically the system is missing history information to decide whethere to fill up the url.

We must replace the unvisited bookmarks autofill behavior.

Comment 2

[Marco Bonardo [:mak]]

Unfortunately if history is disabled we don't have the last time a bookmark was accessed, the only data we could rely on is the decayed frecency, though it may not be that good (because maybe I created a bookmark 10 years ago, but I use it everyday). It was working before because we were not clearing the typed information with history, that is also wrong.

We could distinguish 2 cases:
1. history is enabed: use the normal threshold
2. history is disabled, or clearonshutdown is enabled: autofill bookmarks
The problem is in the middle, what if history is enabled but the user clears history completely? From that point on, nothing gets autofilled anymore.

Maybe in the end the simplest path is what you suggested, just always autofill bookmarks. Though, that requires a performant way to figure out if an origin is bookmarked.

Comment 3

[Kokujou]

why don't you just put the frequences of visits into the bookmark file?
that way they won't get cleared and this is equal to what the user wants. if you save a bookmark you want it to not disappear no matter what you do, i think that goes for the frequencies of visits too.
so that way we have those frequencies and can merge them with the maybe already existing frequencies in the history.
that way it always gets autofilled.

that's definitely the best way of doing things, and some small integers won't do much to the size of the bookmarks file...

Comment 4

[Axel]

Attachment: Firefox - History enabled.png

That's strange: History data is _enabled_ in Privacy Settings see screenshot).

Comment 5

[Marco Bonardo [:mak]]

(In reply to Axel from comment #4)
> Created attachment 9011405 [details]
> Firefox - History enabled.png
> 
> That's strange: History data is _enabled_ in Privacy Settings see
> screenshot).

yes, but you have clear history on shutdown enabled too.

Comment 6

[Marco Bonardo [:mak]]

I'm duping to bug 1493636 because it's a bit shorter than this one.

Comment 7

[Marco Bonardo [:mak]]

Reopening, because even if clear on shutdown is enabled, history is not cleared there.

Could you please give me more details about your case?
The new behavior expects that a page is autofilled if it's often used by you, that means there's no "catch-all" rule for which if a page is bookmarked or was visited in the past, it will be autofilled.
Is hotmail.com a page you visit often?
Do you clear history often?

Comment 8

[Marco Bonardo [:mak]]

(In reply to Kokujou from comment #3)
> why don't you just put the frequences of visits into the bookmark file?

Because of privacy. When you clear history you don't want information about how you visited pages to stay around.

Comment 9

[Axel]

(In reply to Axel from comment #3)
> I don't get it: When the "browsing and download history" checkbox is
> unchecked, the browsing and download history is NOT supposed to get deleted.
> That's the reason for this checkbox, as far as I apprehend.

(In reply to Marco Bonardo [::mak] from comment #4)
> Axel, I'm sorry, reopening your report and keeping it separate, it looks
> like I misread your log.


Thanks, Marco. Looking forward to get things fixed then.

Comment 10

[Kokujou]

(In reply to Marco Bonardo [::mak] from comment #8)
> (In reply to Kokujou from comment #3)
> > why don't you just put the frequences of visits into the bookmark file?
> 
> Because of privacy. When you clear history you don't want information about
> how you visited pages to stay around.

yes, for normal browsing history this is true. but you already saved the pages as bookmarks, so you're saying that you want to keep them.
when clearing browsing history you, or at least normal users, don't care if somewheres logged how often you visited a site. they just want to delete the site names and stuff. but since they don't want to clear their bookmarks, they can keep their frequencies.

but if you want to anonymize (does this word exist? XD) that much, why not just sort bookmarks with anonymized or normalized counts... or add an option for clear history so the visit count of bookmarks does not get erased when restarting or whatever...

don't make things so complicated.
because even if you fix this ... "bug", if you really clear the visit counts then the order of bookmark results is lost.
searching for bookmarks in adress bar is something i do daily, and of course i don't want the results listed alphabetically but by visiting frequency.

i don't even know how this bug started, this affects me that much that i'd rather want to dowgrade, i'm really thinking  about that seriously... 

you surely don't expect us to stop clearing history just because we want our bookmarks be autofilled and sorted by frequency.

Comment 11

[Drew Willcoxon :adw]

This bug is confusing.  Marco and Kokujou mention bookmarks, and now that bug 1493636 has landed, bookmarks will always be autofilled.  But the OP, Axel, doesn't mention bookmarks at all.  In fact Axel's screenshot shows that hotmail.com isn't bookmarked.  So it doesn't look like this bug has anything to do with bookmarks at all.

Comment 12

[Drew Willcoxon :adw]

This might not have anything to do with clearing history on shutdown.  I can't get hotmail.com to autofill on a new profile with default settings on Nightly.

hotmail.com is a 301 redirect to https://outlook.live.com/owa/.  In my test profile, after visiting hotmail.com many times, in moz_origins http://hotmail.com has a frecency of 275, but https://outlook.live.com has a frecency of 22000.  So hotmail.com ends up being way below the autofill threshold (2352), and that's why it's not autofilling.

If I understand correctly, in this case with the previous autofill algorithm, we use to autofill hotmail.com even though it's a redirect because it would end up with `typed` = true.  So I guess this is another version of bug 1463132.  Maybe there's more we can do here to better handle cases like this.

Comment 13

[Drew Willcoxon :adw]

Axel, in Firefox 63 and later, you can work around the problem by opening the bookmarks library and adding a new bookmark whose location is hotmail.com.  This works due to bug 1493636.

Comment 14

[Drew Willcoxon :adw]

And one more thing: On Nightly, when I duplicate Axel's prefs on a new profile (including setting privacy.sanitize.sanitizeOnShutdown to true), autofill does work for domains other than hotmail.com (still subject to the threshold, of course).  I'll change the bug summary accordingly.

Comment 15

[Axel]

The thing is: I used hotmail.com only as a sample here. I wouldn't want to manually add any address the the Bookmarks library only to get autofill in the address bar for an address I just visited the other day.

That's the reason why I unchecked "clear history on shut-down". I want to type addresses only once in a while and then get an autofill for them the other day.

I believed that's the actual reason for keeping the history.

Comment 16

[Marco Bonardo [:mak]]

This is a matter of habits, and we surely cannot support every single user, because you are many. This means wahtever we do, someone will be left behind. I'm sorry for this, but you have workarounds available.
First, looks like hotmail.com is being deprecated by Microsoft itself in favor of outlook. This seems to indicate our behavior is understandable, you should go to outlook.live.com according to the vendor. And if you really don't want to change your habit, you can bookmark hotmail.com, that is a very simple operation that means "I care about this page".

Based on this, I'm going to name this a P5 until it's somehow actionable. The recent improvements provide a way for you to give importance to pages through bookmarks, and at the moment I don't think we want to change redirects behavior, because they represent the vendor's will to move people to new domains.

Comment 17

[Axel]

I see ... If so, then autofill is no longer fed from the history, isn't it?

Just in answer to your reply: This is not an issue of me against anyone or anything.

Put simply: The new behaviour is unpredictable for users without technical background. Users don't care or understand why or whether a server returns 200 or 301 or 302. They are just vexed by the fact that sometimes autofill works and sometimes it doesn't.

So, this issue is not about my personal point of view, it's a matter of usability against irritating, unexpected behaviour.

Comment 18

[Marco Bonardo [:mak]]

I see your point, I still think non-technical users don't really "speak" URLs, and don't disable history, nor clear history on shutdown, thus the problem is more limited than you think because Firefox then has more than enough data to make wise decisions. We'll keep monitoring the situation and eventually adapt, if we need to.

Comment 19

[Axel]

I _didn't_ disable history or cleared history on shutdown ...

Thanks, though, for keeping this issue monitored!

Comment 20

[Drew Willcoxon :adw]

Yeah, disabling history or clearing it is a red herring in this bug.  It's about redirects.  And fwiw I agree with you, Axel; Marco and I have discussed this before and we'll continue to I suspect.

Comment 21

[Axel]

+1

Comment 22

[Marco Bonardo [:mak]]

The only way out I see is better frecency bonuses, where we distinguish "typed but redirected away" from "typed" and "redirected", and we also have the problem where typed should be distinguished from "picked from ui". We don't store enough details.
It's a complicate problem that is pretty much about: "how do we avoid presenting useless information to the user?
Atm the only short term solution I'd see is to keep the current redirects handling, but increase the bonus for redirect sources if they have also been typed (though keep it lower than targets still).
Ideas are welcome anyway, and as Drew said we keep discussing these issues to find better approaches.