Closed Bug 149809 Opened 23 years ago Closed 23 years ago

Problem logging onto Cisco Call Manager IP Phone configurator

Categories

(Core Graveyard :: Java-Implemented Plugins, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: patrick, Assigned: blackconnect)

Details

Cisco Call Manager V3.0 unable to load login applet - results in completely blue browser window and unresponsive computer. Must restart computer to resolve.
Which version of Java are you using? Do you see any error messages in the Java console during this? (Tools->Web Development->Java Console)
I am using Java(TM) Plug-in: Version 1.4.0_01 no error messages as the whole thing locks up and i cant focus on the console.
David Letcher: I hope this source helps. This is the source of the page that seems to do nothing when I attempt to Log On. The browser still works, but NOT on this page. Running IE6.0.2600 the page accepts the password and displays the next page. <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta http-equiv="Pragma" content="No-Cache"> <link rel="Stylesheet" href="styles/basic.css" type="text/css"> <link rel="Stylesheet" href="styles/menu.css" type="text/css"> <title>Cisco IP Phone User Options 3.1 - Log On</title> <script language="JavaScript" src="includes/standard.js"></SCRIPT> <script language="JavaScript" src="_ScriptLibrary/rs.htm"></SCRIPT> <script LANGUAGE="Javascript"> RSEnableRemoteScripting(); function login() { var rsResult; var rsLogin; var maskLDAP = maskAlphaNumeric + " '()+,-.:?@=" + charUnderscore; //var maskLDAP = maskAlphaNumeric + " '()+,-.:?@="; if ((validateUserID()) && (validatePassword())) { rsLogin = RSGetASPObject("_RemoteScripts/rs_logon.asp"); rsResult = rsLogin.login(getValue(document.LogonForm.userID), getValue(document.LogonForm.password)); if (rsResult.status == -1) {alert(unescape(rsResult.data));} if (rsResult.return_value == true) {location.replace("useroptions.asp");} else {alert("You could not be authenticated successfully");} } } function lblInvalid(lblName) { alert(lblName + " contains invalid characters"); } function validateUserID() { //var maskLDAP = maskAlphaNumeric + " '()+,-.:?@="; var maskLDAP = maskAlphaNumeric + " '!~`#$%^&*()+,-.:?@=<>|/" + charUnderscore; var userID = getValue(document.LogonForm.userID); if (String(userID).length < 1){alert("The User Identification is required"); return false;} if (!isValidString(userID, maskLDAP)) { lblInvalid("User Identification*"); return false; } return true; } function validatePassword() { //var maskLDAP = maskAlphaNumeric + " '()+,-.:?@="; var maskLDAP = maskAlphaNumeric + " '!~`#$%^&*()+,-.:?@=<>|/;[]{}" + charUnderscore; var password = getValue(document.LogonForm.password); if (String(password).length == 0){alert(" The password is required."); return false;} //if (String(password).length < 4){alert("The password must be four or more characters"); return false;} if (!isValidString(password, maskLDAP)) { lblInvalid("Password*"); return false; } return true; } //--> </SCRIPT> </head> <body bgColor="#FFFFFF" text="#000000"> <!-- Banner for all pages --> <table border="0" cellPadding="0" cellSpacing="0" width="745"> <tr><td><img src="/ccmuser/images/banner.gif" border="0" height="74" width="745" alt="Cisco IP Phone User Options 3.1"></td></tr> </table> <table border="0" cellPadding="12" cellSpacing="0" width="745" height="85%" class="content"> <tr height="25"><td colspan="3">&nbsp;</td></tr> <tr height="75"> <td><img src="images/ip_phone_key.gif"></td><td><h1>Log On</h1></td><td>&nbsp;</td> </tr> <tr><td>&nbsp;</td><td valign="top"> <form name="LogonForm" method="post" action="javascript:login();"> <table border="0" cellPadding="0" cellSpacing="3"> <tr> <td class="label" width="40%">User Identification*</td> <td width="50%"><input type="text" NAME="userID" width="200" style="width:205" MAXLENGTH="40" onchange="javascript:validateUserID();"></td> </tr> <tr> <td class="label" width="40%" >Password*</td> <td width="70%"><input type="Password" NAME="password" width="200" style="width:205" MAXLENGTH="40" onchange="javascript:validatePassword();"></td> </tr> <tr> <td colspan="2">&nbsp;</td></tr> <tr> <td>&nbsp;</td><td><input TYPE="submit" VALUE=" Log On "><input TYPE="reset" VALUE=" Cancel "></td> </tr> <tr><td colspan="2">&nbsp;</td></tr> <tr><td colspan="2">&nbsp;</td></tr> <tr><td colspan="2"><img src="images/ip_phone_bar.gif"></td></tr> <tr><td colspan="2">&nbsp;</td></tr> <tr><td colspan="2" class="StatusText">* indicates required item</td></tr> <tr><td colspan="2">&nbsp;</td></tr> <tr><td colspan="2">&nbsp;</td></tr> </table> </form> <!-- End of Page Contents - DO NOT add content below this line --> <!-- Applet required for Remote Scripting --> <applet name=RSAspProxyApplet codebase=/ccmuser/_ScriptLibrary/ code=RSProxy.class height=0 width=0 id=Applet1></applet> </td> <td>&nbsp;</td> </tr></table> </body> </html>
Wow... um... 1) Could you add all of that code into an attachment? 2) Can you still reproduce this with the latest nightly build of Mozilla? 3) Do you think that you could give us a list of steps to reproduce the bug with your new attachment that you'll create? 4) What are the expected results, and what actually happens? Thanks for your help in testing Mozilla! -M
Email from reporter ------------------- Sorry about that, This bug can be closed as it is a solved with the usual Java Patch for RH systems. Seems the Cisco IP Phones run on Java. Patrick Tehvand -------------------
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → INVALID
Product: Core → Core Graveyard
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