Closed Bug 1501211 Opened 6 years ago Closed 2 years ago

Design is broken on shop.sennheiser.com while Tracking Protection Strict is enabled

Categories

(Web Compatibility :: Site Reports, defect, P3)

Firefox 65
x86_64
Windows 10

Tracking

(firefox86 affected, firefox102 affected)

RESOLVED INVALID
Tracking Status
firefox86 --- affected
firefox102 --- affected

People

(Reporter: oanaarbuzov, Assigned: twisniewski)

References

(Blocks 1 open bug, )

Details

(Keywords: webcompat:needs-diagnosis, Whiteboard: [tp-ads][tp-yellowlist-active][tp-storefront])

User Story

digitalriver.com

Attachments

(2 files)

Attached image BrokenDesign.jpg
[Environment:] Browser / Version: Firefox Nightly 64.0a1 (2018-10-22) Operating System: Windows 10 Pro [Prerequisites:] 1. Tracking Protection Basic enabled. [Steps to Reproduce:] 1. Navigate to https://shop.sennheiser.com/store;jsessionid=10D1233DE57C36E1AC05A38A60574376?Action=DisplayPage&Locale=de_DE&SiteID=sennww&id=ThreePgCheckoutShoppingCartPage 2. Observe the page. [Expected Behavior:] Design is correctly displayed. [Actual Behavior:] Design is broken (CSS and images broken).
The issue is related to `trackingprotection` breakage. Looking at the devtools console, here are the blocked resources: The resource at “https://drh.img.digitalriver.com/DRHM/Storefront/Site/sennww/cm/multimedia/redesign_css/bootstrap-3.3.7.min.css” was blocked because content blocking is enabled. The resource at “https://drh1.img.digitalriver.com/DRHM/Storefront/SiteImplementation/sennww/sennwwSI/version/110/images/close_de_DE.gif” was blocked because content blocking is enabled. The resource at “https://www.googleadservices.com/pagead/conversion.js” was blocked because content blocking is enabled. The resource at “https://www.googletagmanager.com/gtm.js?id=GTM-56KT7R” was blocked because content blocking is enabled. So below are the domains to test: - ​drh.img.digitalriver.com - drh1.img.digitalriver.com - www.googleadservices.com - www.googletagmanager.com I opened the URL in a fresh browser profile (Firefox Nightly 64, uMatrix installed, normal mode) and loaded the page. The page layout is broken. I disabled the Spoof Referrer option in uMatrix and then WHITELISTED: - digitalriver.com (including all related domains) and the page is correctly displayed. The other resources didn't help. So in conclusion: - digitalriver.com is in Advertising category = [tp-ads]
User Story: (updated)
Whiteboard: [tp-ads]
Attached image uMatrixResults.jpg
Adde uMatrix results.
Seems that the blocking of https://drh.img.digitalriver.com/DRHM/Storefront/Site/sennww/cm/multimedia/redesign_css/bootstrap-3.3.7.min.css is incorrect and necessary for the functioning of the page.
Product: Tech Evangelism → Web Compatibility

This is indeed another issue with Digital River's jQuery and other CDN assets being blocked, with the same situation as found here: https://bugzilla.mozilla.org/show_bug.cgi?id=1483201#c5

Whiteboard: [tp-ads] → [tp-ads][tp-yellowlist-active][tp-storefront]

The issue is not reproducible with ETP - Standard, but still occurs with ETP - Strict.
https://prnt.sc/xgfiza

Tested with:
Browser / Version: Firefox Nightly 86.0a1 (2021-01-21)
Operating System: Windows 10 Pro

I'll change the title to reflect The above.

Summary: Design is broken on shop.sennheiser.com while Tracking Protection Basic is enabled → Design is broken on shop.sennheiser.com while Tracking Protection Strict is enabled
Assignee: nobody → twisniewski

This is still an issue, with ETP-Strict the design is still broken.
https://prnt.sc/XHTred8rlJ3Z

Tested with:
Browser / Version: Firefox Nightly 102.0a1 (2022-05-18)
Operating System: Windows 10 Pro

Severity: normal → S3

The page can not be reached following the provided URL. Following https://en-us.sennheiser.com/, the page loads as expected. Closing this as INVALID, since the link has changed.

Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → INVALID
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