Closed
Bug 1504241
Opened 7 years ago
Closed 6 years ago
Possible memory leak when browsing Prime Video
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: yrahul3910, Unassigned)
Details
Attachments
(1 file)
143.82 KB,
application/gzip
|
Details |
User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:63.0) Gecko/20100101 Firefox/63.0
Steps to reproduce:
I used the browser for most of the time while my laptop was on. I surfed Reddit, Trello, Prime Video, and Quora. I believe there may be a memory leak when viewing videos on Prime Video.
My extensions are uBlock Origin, ColorZilla, Nuke Anything, BitWarden, Decentraleyes, and Privacy Badger. I do not have any themes installed.
I was advised to go to about:memory?verbose, click Minimize Memory Usage, and then click Measure and Save. I have attached that report here. Below is my about:support information.
---
Application Basics
------------------
Name: Firefox
Version: 63.0
Build ID: 20181023080421
User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:63.0) Gecko/20100101 Firefox/63.0
OS: Linux 4.18.16-300.fc29.x86_64
Multiprocess Windows: 1/1 (Enabled by default)
Web Content Processes: 3/2
Enterprise Policies: Inactive
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports (including 1 pending crash in the given time range) Firefox Features
------------------------------------------------------------------------------------------
Name: Firefox Screenshots
Version: 33.0.0
ID: screenshots@mozilla.org
Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org
Name: Photon onboarding
Version: 1.0
ID: onboarding@mozilla.org
Name: Pocket
Version: 1.0.5
ID: firefox@getpocket.com
Name: Web Compat
Version: 2.0.1
ID: webcompat@mozilla.org
Name: WebCompat Reporter
Version: 1.0.0
ID: webcompat-reporter@mozilla.org
Extensions
----------
Name: Bitwarden - Free Password Manager
Version: 1.33.3
Enabled: true
ID: {446900e4-71c2-419f-a6a7-df9c091e268b}
Name: ColorZilla
Version: 3.3
Enabled: true
ID: {6AC85730-7D0F-4de0-B3FA-21142DD85326}
Name: Decentraleyes
Version: 2.0.8
Enabled: true
ID: jid1-BoFifL9Vbdl2zQ@jetpack
Name: Firefox Multi-Account Containers
Version: 6.0.0
Enabled: true
ID: @testpilot-containers
Name: Nuke Anything
Version: 2.4
Enabled: true
ID: {1ced4832-f06e-413f-aa14-9eb63ad40ace}
Name: Privacy Badger
Version: 2018.10.3.1
Enabled: true
ID: jid1-MnnxcxisBPnSXQ@jetpack
Name: uBlock Origin
Version: 1.17.2
Enabled: true
ID: uBlock0@raymondhill.net
Security Software
----------------- Type:
Type:
Type:
Graphics
--------
Features
Compositing: Basic
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
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WebGL 1 Driver Version: 4.4 (Compatibility Profile) Mesa 18.2.2
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WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
WebGL 2 Driver Renderer: X.Org -- AMD MULLINS (DRM 2.50.0, 4.18.16-300.fc29.x86_64, LLVM 7.0.0)
WebGL 2 Driver Version: 4.5 (Core Profile) Mesa 18.2.2
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GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object 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WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 3
GPU #1
Active: Yes
Description: X.Org -- AMD MULLINS (DRM 2.50.0, 4.18.16-300.fc29.x86_64, LLVM 7.0.0)
Vendor ID: X.Org
Device ID: AMD MULLINS (DRM 2.50.0, 4.18.16-300.fc29.x86_64, LLVM 7.0.0)
Driver Version: 4.4 (Compatibility Profile) Mesa 18.2.2
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
CairoUseXRender: 0
Decision Log
HW_COMPOSITING:
blocked by default: Acceleration blocked by platform
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: Hardware compositing is disabled
WEBRENDER_QUALIFIED:
blocked by env: No qualified hardware
Media
-----
Audio Backend: remote
Max Channels: 2
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Output Devices
Name: Group
Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:14.2/sound/card1
Input Devices
Name: Group
Monitor of Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:14.2/sound/card1
Built-in Audio Analog Stereo: /devices/pci0000:00/0000:00:14.2/sound/card1
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media.webrtc.debug.log_file: /tmp/WebRTC.log
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
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print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
privacy.history.custom: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.sanitize.timeSpan: 4
privacy.trackingprotection.enabled: true
privacy.trackingprotection.introCount: 20
privacy.userContext.enabled: true
privacy.userContext.extension: @testpilot-containers
privacy.userContext.longPressBehavior: 2
privacy.userContext.ui.enabled: true
security.sandbox.content.tempDirSuffix: 6c46afd9-3508-4d66-93b5-e9b6d2c5a5fa
services.sync.declinedEngines: history,passwords
services.sync.engine.bookmarks.validation.lastTime: 1540954280
services.sync.engine.history: false
services.sync.engine.passwords: false
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1541163908
services.sync.lastSync: Fri Nov 02 2018 21:14:12 GMT+0530 (India Standard Time)
signon.importedFromSqlite: true
signon.rememberSignons: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1538581027
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 1
Library Versions
----------------
NSPR
Expected minimum version: 4.20
Version in use: 4.20
NSS
Expected minimum version: 3.39
Version in use: 3.39
NSSSMIME
Expected minimum version: 3.39
Version in use: 3.39
NSSSSL
Expected minimum version: 3.39
Version in use: 3.39
NSSUTIL
Expected minimum version: 3.39
Version in use: 3.39
Sandbox
-------
Seccomp-BPF (System Call Filtering): true
Seccomp Thread Synchronization: true
User Namespaces: true
Content Process Sandboxing: true
Media Plugin Sandboxing: true
Content Process Sandbox Level: 4
Effective Content Process Sandbox Level: 4
Rejected System Calls
---------------------
Internationalization & Localization
-----------------------------------
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US","und"]
Regional Preferences: ["en-US"]
Default Locale: "und"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]
Actual results:
My memory dropped very low. My other applications running while the computer was on were KDE, Thunderbird, Telegram, zsh, redshift, and jupyter. The "available" column in `free -h` was about 1.3G, though I've seen it drop lower. My system has 6.7G usable RAM, and I use Firefox 63.0 on Fedora 29.
Expected results:
There should not be this memory leak.
Updated•7 years ago
|
Component: Untriaged → Memory Allocator
Product: Firefox → Core
Comment 1•6 years ago
|
||
Moving this bug report about memory usage (which is not related to the memory allocator) to Untriaged.
Component: Memory Allocator → Untriaged
Product: Core → Firefox
Comment 2•6 years ago
|
||
Hi,
please try in safe mode (https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode) since you have various add-ons installed and one of them may cause the reported behavior. If the issue is still reproducible please try with the latest nightly available here: https://nightly.mozilla.org/ and retest the problem. In case the situation remains the same, please reach us out back attaching a memory report.
Regards
David
Hello,
I don't seem to have this bug anymore on a Fedora 30 system with Firefox 67 Stable (the latest ESR also does not have this issue).
Regards,
Rahul
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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Description
•