Open Bug 1504564 Opened 6 years ago Updated 2 years ago

Crash in CCreateDeviceCache::CUMDAdapterCache::Load

Categories

(Core :: Graphics: CanvasWebGL, defect, P3)

x86
Windows 7
defect

Tracking

()

People

(Reporter: stormwell55, Unassigned)

Details

Crash Data

This bug was filed from the Socorro interface and is
report bp-0bc7c964-b573-4949-91f8-5a0270181104.
=============================================================

Top 10 frames of crashing thread:

0 d3d11.dll CCreateDeviceCache::CUMDAdapterCache::Load 
1 d3d11.dll CCreateDeviceCache::CAdapterCache::ResolveUMDAndVersion 
2 d3d11.dll D3D11CoreCreateDevice 
3 d3d11.dll D3D11CreateDeviceAndSwapChain 
4 d3d11.dll D3D11CreateDevice 
5 libglesv2.dll rx::Renderer11::initialize gfx/angle/checkout/src/libANGLE/renderer/d3d/d3d11/Renderer11.cpp:566
6 libglesv2.dll rx::DisplayD3D::initialize gfx/angle/checkout/src/libANGLE/renderer/d3d/DisplayD3D.cpp:226
7 libglesv2.dll egl::Display::initialize gfx/angle/checkout/src/libANGLE/Display.cpp:466
8 libglesv2.dll egl::Initialize gfx/angle/checkout/src/libGLESv2/entry_points_egl.cpp:87
9 xul.dll static void* mozilla::gl::GetAndInitDisplayForAccelANGLE gfx/gl/GLLibraryEGL.cpp:332

=============================================================
Status: UNCONFIRMED → NEW
Component: General → Graphics
Ever confirmed: true
Product: Firefox → Core

Looks like the most recent ones are all during WebGL initialization, e.g.:

https://crash-stats.mozilla.com/report/index/d7e6df0c-1924-4d46-b04a-c89c70190108

Component: Graphics → Canvas: WebGL
Flags: needinfo?(jgilbert)
Priority: -- → P3

We probably need to blacklist this driver.
Notable that we decide against running WR or D2D: "WR? WR- D2D1.1? D2D1.1-"

Flags: needinfo?(jgilbert)
QA Whiteboard: qa-not-actionable

Since the crash volume is low (less than 5 per week), the severity is downgraded to S3. Feel free to change it back if you think the bug is still critical.

For more information, please visit auto_nag documentation.

Severity: critical → S3
You need to log in before you can comment on or make changes to this bug.