1520206 - Disconnecting from a VPN causes a network error on Shaka Player using Widevine

Status: NEW

(Core :: Networking, defect, P3)

Description

[Daniel Cicas [:dcicas], Release QA]

Attachment: screenshot of the error

Affected versions
*60.4.0 esr Build ID: 20181203164059

Affected platforms
*- Ubuntu 18.04 x64
*- macOS X 10.13 x64

Steps to reproduce
0.(For Linux Only) In about:preferences check that DRM content is enabled.

1. Check in about:addons if Widevine is installed.
2. Install a VPN.
3. Select North America.
4. Reach http://goo.gl/0cVfha
5. From the drop down menu select Widevine 16 Byte IV.
6. Click load.
7. Wait for video to start then disconnect from the VPN.

Expected result

• The video continues to play while switching to your normal non-vpn connection.

Actual result

• A networking error appears and the video stops.

Regression range
Will look for a regression range as soon as possible.

Additional notes

• This issue also occurs when selecting Angel One (multicodec, multilingual, Widevine).

• This bug has a low reproduction rate, so the steps have to be repeated multiple times.

• This bug only occurs on the ESR build. FX Nightly 66.0a1 20190115103851 and FX Beta 65.0b11 20190114172331 are not affected by the bug.

Comment 1

[Daniel Cicas [:dcicas], Release QA]

Attachment: screenshot of the console error

Added a screenshot of the console error.

Comment 2

[Daniel Cicas [:dcicas], Release QA]

Unfortunately, because of the low reproduction rate of the bug I cant find a regression range.

Comment 3

[Kershaw Chang [:kershaw]]

Set to P3 since we don't have a reliable way to reproduce this.