1520713 - Corrupt video with HWA enabled with AMD Radeon R5 - DoesD3D11TextureSharingWork_ColorMismatch errors

Status: UNCONFIRMED

(Core :: Graphics, defect, P3)

Description

[janith0000]

Attachment: {995C38D6-A557-494B-AC98-C0D2820BF68E}.bmp.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

Steps to reproduce:

I tried watching videos on dailymotion & some other websites.

Actual results:

the video was not showing. some kind of green and purple bars appeared in the player. i was able to solve the problem temporally by disabling hardware acceleration. But i'm on the latest amd vga drivers & this keeps happening if i turn on hardware acceleration.

troubleshooting information :

Application Basics

Name: Firefox
Version: 64.0.2
Build ID: 20190108160530
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0
OS: Windows_NT 10.0
Multiprocess Windows: 2/2 (Enabled by default)
Web Content Processes: 5/4
Enterprise Policies: Inactive
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports Firefox Features

Name: Firefox Monitor
Version: 2.8
ID: [e-mail]

Name: Firefox Screenshots
Version: 35.0.0
ID: [e-mail]

Name: Form Autofill
Version: 1.0
ID: [e-mail]

Name: Web Compat
Version: 3.0.0
ID: [e-mail]

Name: WebCompat Reporter
Version: 1.1.0
ID: [e-mail]

Extensions

Name: Adblock Plus
Version: 3.4.2
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: AdBlocker for YouTube™
Version: 0.2.9
Enabled: true
ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: ruler
Version: 0.4.0
Enabled: true
ID: {b1355a29-9265-4b5e-a3ad-e9d61265d5ac}

Name: Stylus
Version: 1.5.2
Enabled: true
ID: {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}

Name: uBlock Origin
Version: 1.17.4
Enabled: true
ID: [e-mail]

Name: Universal Bypass
Version: 9.2.2
Enabled: true
ID: {529b261b-df0b-4e3b-bf42-07b462da0ee8}

Name: Avast Online Security
Version: 18.4.136
Enabled: false
ID: [e-mail]

Name: ColorZilla
Version: 3.3
Enabled: false
ID: {6AC85730-7D0F-4de0-B3FA-21142DD85326}

Name: IDM Integration Module
Version: 6.31.5
Enabled: false
ID: [e-mail]

Security Software

Type: Avast Antivirus

Type: Avast Antivirus

Type: Avast Antivirus

Graphics

Features
Compositing: Direct3D 11 (Advanced Layers)
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000012b9b) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon(TM) R5 Graphics Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.790e8e6b4179)
WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000012b9b) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon(TM) R5 Graphics Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.790e8e6b4179)
WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 1
DirectWrite: true (10.0.17763.168)
GPU #1
Active: Yes
Description: AMD Radeon(TM) R5 Graphics
Vendor ID: 0x1002
Device ID: 0x98e4
Driver Version: 23.20.808.3840
Driver Date: 4-2-2018
Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a
Subsys ID: 00000000
RAM: 512

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: direct2d 1.1
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): cairo
GPUProcessPid: 7064
failures: GP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
WEBRENDER_QUALIFIED:
blocked by env: Has battery

Failure Log
(#0): GP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch
(#1): CP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch
(#2): CP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch
(#3): CP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch
(#4): CP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch
(#5): CP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch
(#6): CP+[GFX1-]: DoesD3D11TextureSharingWork_ColorMismatch

Media

Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Output Devices
Name: Group
Digital Audio (HDMI) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\4&d46eb48&0&0001
Speaker/Headphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
1 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\4&d46eb48&0&0001
Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Headphones (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Input Devices
Name: Group
Mic in at front panel (black) (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\4&d46eb48&0&0001
Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\4&d46eb48&0&0001
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C8331&REV_1000\4&132c4006&0&0001

Important Modified Preferences

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media.gmp-gmpopenh264.abi: x86_64-msvc-x64
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media.gmp-gmpopenh264.lastUpdate: 1535432251
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media.gmp-widevinecdm.lastUpdate: 1544935545
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network.cookie.prefsMigrated: true
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network.http.speculative-parallel-limit: 0
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privacy.cpd.offlineApps: true
privacy.cpd.sessions: false
privacy.cpd.siteSettings: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
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ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: false
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator:

Library Versions

NSPR
Expected minimum version: 4.20
Version in use: 4.20

NSS
Expected minimum version: 3.40.1
Version in use: 3.40.1

NSSSMIME
Expected minimum version: 3.40.1
Version in use: 3.40.1

NSSSSL
Expected minimum version: 3.40.1
Version in use: 3.40.1

NSSUTIL
Expected minimum version: 3.40.1
Version in use: 3.40.1

Sandbox

Content Process Sandbox Level: 5
Effective Content Process Sandbox Level: 5

Internationalization & Localization

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]

Expected results:

the video should play with the support of hardware acceleration.

Comment 1

[Kelsey Gilbert [:jgilbert]]

:bas?