1528822 - Crash in [@ AsyncShutdownTimeout | profile-before-change | JSON store: writing data]

Status: RESOLVED WORKSFORME

(Core :: XPCOM, defect)

Description

[Trevor Skywalker]

This bug is for crash report bp-14e47b07-6a65-42e8-a840-ad2860190127.

Top 10 frames of crashing thread:

0 mozglue.dll mozalloc_abort memory/mozalloc/mozalloc_abort.cpp:35
1 xul.dll static void Abort xpcom/base/nsDebugImpl.cpp:471
2 xul.dll NS_DebugBreak xpcom/base/nsDebugImpl.cpp:453
3 xul.dll nsDebugImpl::Abort xpcom/base/nsDebugImpl.cpp:146
4 xul.dll XPTC__InvokebyIndex xpcom/reflect/xptcall/md/win32/xptcinvoke_asm_x86_64.asm:97
5  @0xdc9b21f 
6 xul.dll XPCWrappedNative::CallMethod js/xpconnect/src/XPCWrappedNative.cpp:1233
7 xul.dll static bool XPC_WN_CallMethod js/xpconnect/src/XPCWrappedNativeJSOps.cpp:1019
8 xul.dll js::InternalCallOrConstruct js/src/vm/Interpreter.cpp:560
9 xul.dll static bool InternalCall js/src/vm/Interpreter.cpp:614

Signature report for AsyncShutdownTimeout | profile-before-change | JSON store: writing data (Showing results from 7 days ago.)

Operating System
Windows 10 121 46.4%
Windows 7 91 34.9%
Windows 8.1 20 7.7%
OS X 10.11 6 2.3%
OS X 10.13 6 2.3%
OS X 10.9 4 1.5%
Linux 3 1.1%
OS X 10.10 3 1.1%
OS X 10.14 3 1.1%
Windows 8 3 1.1%
OS X 10.12 1 0.4%

Product *
Firefox 65.0 95 36.4% 68
Firefox 64.0.2 73 28.0% 117
Firefox 65.0.1 45 17.2% 64
Firefox 63.0.3 7 2.7% 9
Firefox 64.0 7 2.7% 6
Firefox 62.0.3 4 1.5% 3
Firefox 60.5.0esr 2 0.8% 2
Firefox 61.0.1 2 0.8% 2
Firefox 63.0.1 2 0.8% 2
Firefox 66.0b7 2 0.8% 2
Firefox 67.0a1 2 0.8% 2

Uptime Range

1 hour 94 36.0%
1-5 min 77 29.5%
5-15 min 53 20.3%
15-60 min 37 14.2%

Architecture
amd64 210 80.5%
x86 51 19.5%

Flash Version
[blank] 261 100.0%

Graphics Adapter
Intel Corporation (0x8086) Skylake GT2 [HD Graphics 520] (0x1916) 17 6.5%
Intel Corporation (0x8086) 2nd Generation Core Processor Family Integrated Graphics Controller (0x0116) 14 5.4%
Intel Corporation (0x8086) Atom Processor Z36xxx/Z37xxx Series Graphics & Display (0x0f31) 14 5.4%
Intel Corporation (0x8086) Haswell-ULT Integrated Graphics Controller (0x0a16) 13 5.0%
Intel Corporation (0x8086) 3rd Gen Core processor Graphics Controller (0x0166) 11 4.2%
Intel Corporation (0x8086) HD Graphics 5500 (0x1616) 8 3.1%
Intel Corporation (0x8086) Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Configuration Registers (0x22b0) 8 3.1%
Intel Corporation (0x8086) 2nd Generation Core Processor Family Integrated Graphics Controller (0x0102) 7 2.7%
Intel Corporation (0x8086) Mobile 4 Series Chipset Integrated Graphics Controller (0x2a42) 6 2.3%
Intel Corporation (0x8086) Core Processor Integrated Graphics Controller (0x0046) 5 1.9%
Intel Corporation (0x8086) 2nd Generation Core Processor Family Integrated Graphics Controller (0x0126) 5 1.9%
Intel Corporation (0x8086) 4 Series Chipset Integrated Graphics Controller (0x2e32) 5 1.9%
Intel Corporation (0x8086) HD Graphics 620 (0x5916) 5 1.9%
NVIDIA Corporation (0x10de) GT218 [GeForce 210] (0x0a65) 5 1.9%
Intel Corporation (0x8086) 3rd Gen Core processor Graphics Controller (0x0156) 4 1.5%
Intel Corporation (0x8086) 2nd Generation Core Processor Family Integrated Graphics Controller (0x0106) 3 1.1%
Intel Corporation (0x8086) Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (0x0412) 3 1.1%
Intel Corporation (0x8086) 4th Gen Core Processor Integrated Graphics Controller (0x0416) 3 1.1%
Intel Corporation (0x8086) 4th Generation Core Processor Family Integrated Graphics Controller (0x041e) 3 1.1%
Intel Corporation (0x8086) 82G33/G31 Express Integrated Graphics Controller (0x29c2) 3 1.1%
Advanced Micro Devices, Inc. [AMD/ATI] (0x1002) Wrestler [Radeon HD 7340] (0x9808) 3 1.1%
Advanced Micro Devices, Inc. [AMD/ATI] (0x1002) Mullins [Radeon R4/R5 Graphics] (0x9851) 3 1.1%
0x0000 0x0000 3 1.1%
Intel Corporation (0x8086) 0A1 Intel(R) HD Graphics (0x0a1e) 2 0.8%
Intel Corporation (0x8086) HD Graphics (0x1606) 2 0.8%
Intel Corporation (0x8086) Iris Graphics 6100 (0x162b) 2 0.8%
Intel Corporation (0x8086) HD Graphics 520 (0x1921) 2 0.8%

---

Top Crashers for Firefox 65.0
Top 300 Crashing Signatures. 7 days ago

#58 (Up 42) 0.18% -0.09% AsyncShutdownTimeout | profile-before-change | JSON store: writing data 95 84 10 1 95 0 2017-01-02

Comment 1

[Trevor Skywalker]

Firefox 64.0.2 Crash Report [@ AsyncShutdownTimeout | profile-before-change | JSON store: writing data ]
ID: 14e47b07-6a65-42e8-a840-ad2860190127

MOZ_CRASH Reason (Sanitized)
MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
Crash Address 0x7fee9271ff5

Total Virtual Memory 8,796,092,891,136 bytes (8.8 TB)
Available Virtual Memory 8,793,713,606,656 bytes (8.79 TB)
Available Page File 6,824,222,720 bytes (6.82 GB)
Available Physical Memory 1,803,149,312 bytes (1.8 GB)
System Memory Use Percentage 55

App Notes
DWrite? DWrite+ WR? WR- OMTP? OMTP+3
xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.jsm, line 117)

Processor Notes
processor_ip-172-31-0-238_us-west-2_compute_internal_9; Processor2015;

SignatureShutdownTimeout: Signature replaced with a Shutdown Timeout signature, was: "Abort | mozalloc_abort | Abort | NS_DebugBreak | nsDebugImpl::Abort | XPTC__InvokebyIndex"

Crashing Thread (0)
Frame Module Signature Source Trust
0 mozglue.dll mozalloc_abort memory/mozalloc/mozalloc_abort.cpp:35 context
1 xul.dll static void Abort(const char*) xpcom/base/nsDebugImpl.cpp:471 cfi
2 xul.dll NS_DebugBreak xpcom/base/nsDebugImpl.cpp:453 cfi
3 xul.dll nsDebugImpl::Abort(char const*, int) xpcom/base/nsDebugImpl.cpp:146 cfi
4 xul.dll XPTC__InvokebyIndex xpcom/reflect/xptcall/md/win32/xptcinvoke_asm_x86_64.asm:97 cfi
5 @0xdc9b21f cfi
6 xul.dll XPCWrappedNative::CallMethod(XPCCallContext&, XPCWrappedNative::CallMode) js/xpconnect/src/XPCWrappedNative.cpp:1233 frame_pointer
7 xul.dll static bool XPC_WN_CallMethod(struct JSContext*, unsigned int, union JS::Value*) js/xpconnect/src/XPCWrappedNativeJSOps.cpp:1019 cfi
8 xul.dll js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) js/src/vm/Interpreter.cpp:560 cfi
9 xul.dll static bool InternalCall(struct JSContext*, const class js::AnyInvokeArgs& const) js/src/vm/Interpreter.cpp:614 cfi
10 xul.dll static bool Interpret(struct JSContext*, class js::RunState& const) js/src/vm/Interpreter.cpp:3463 cfi
11 xul.dll js::RunScript(JSContext*, js::RunState&) js/src/vm/Interpreter.cpp:447 cfi
12 xul.dll js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) js/src/vm/Interpreter.cpp:587 cfi
13 xul.dll static bool InternalCall(struct JSContext*, const class js::AnyInvokeArgs& const) js/src/vm/Interpreter.cpp:614 cfi
14 xul.dll js::Call(JSContext*, JS::Handle<JS::Value>, JS::Handle<JS::Value>, js::AnyInvokeArgs const&, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp:633 cfi
15 xul.dll static bool PromiseReactionJob(struct JSContext*, unsigned int, union JS::Value*) js/src/builtin/Promise.cpp:1626 cfi
16 xul.dll js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) js/src/vm/Interpreter.cpp:560 cfi
17 xul.dll static bool InternalCall(struct JSContext*, const class js::AnyInvokeArgs& const) js/src/vm/Interpreter.cpp:614 cfi
18 xul.dll js::Call(JSContext*, JS::Handle<JS::Value>, JS::Handle<JS::Value>, js::AnyInvokeArgs const&, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp:633 cfi
19 xul.dll JS::Call(JSContext*, JS::Handle<JS::Value>, JS::Handle<JS::Value>, JS::HandleValueArray const&, JS::MutableHandle<JS::Value>) js/src/jsapi.cpp:2981 cfi
20 xul.dll mozilla::PromiseJobRunnable::Run(mozilla::AutoSlowOperation&) xpcom/base/CycleCollectedJSContext.cpp:247 cfi
21 xul.dll mozilla::CycleCollectedJSContext::PerformMicroTaskCheckPoint(bool) xpcom/base/CycleCollectedJSContext.cpp:603 cfi
22 xul.dll mozilla::CycleCollectedJSContext::AfterProcessTask(unsigned int) xpcom/base/CycleCollectedJSContext.cpp:428 cfi
23 xul.dll XPCJSContext::AfterProcessTask(unsigned int) js/xpconnect/src/XPCJSContext.cpp:1288 cfi
24 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1302 cfi
25 xul.dll XPTC__InvokebyIndex xpcom/reflect/xptcall/md/win32/xptcinvoke_asm_x86_64.asm:97 cfi

Signature replaced with a Shutdown Timeout signature, was: "Abort | mozalloc_abort | Abort | NS_DebugBreak | nsDebugImpl::Abort | XPTC__InvokebyIndex"

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

Based on the topcrash criteria, the crash signature linked to this bug is not a topcrash signature anymore.

Since the crash volume is low (less than 5 per week), the severity is downgraded to S3. Feel free to change it back if you think the bug is still critical.

For more information, please visit auto_nag documentation.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.