1531232 - Nood.tv - browser not supported

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect, P1)

Description

[csheany]

User Agent: Mozilla/5.0 (Android 7.1.1; Tablet; rv:67.0) Gecko/67.0 Firefox/67.0

Steps to reproduce:

1. Open nood.tv

Actual results:

Use Chrome to access Nood from your Android device

Expected results:

The browser is supported

Comment 1

[Laurentiu Apahidean]

Hello,

I have managed to reproduce the issue on the latest versions of Nightly (67.0a1), Beta (66.0b11) and Release (65.0.1) using the devices OnePlus A3000 (Android 6.0.1) and Nexus 9 (Android 7.1.1).
When accessing the site mentioned in the description the error message that I have attached is displayed.

Based on the description and my comment I will set this issue as new.

Comment 2

[Laurentiu Apahidean]

Attachment: nood_tv.jpg

Comment 3

[Adam Stevenson [:adamopenweb]]

Spoofing the user agent as Chrome mobile the site loads and video plays as expected. We should reach out to the site and ask them to update their user agent detection to allow for Firefox for Android.

Comment 4

[Adam Stevenson [:adamopenweb]]

Contacting Chloe Lewis, Software Engineer and Founder at Nood
https://www.linkedin.com/in/newchloe18/

Comment 5

[csheany]

A workaround also is to request the desktop site however after clicking on a link the message returns.

Is that a Session Restore issue?

Comment 6

[csheany]

... and the page needs to be refreshed.

Comment 7

[Jan Henning [:JanH]]

No.

Comment 8

[Adam Stevenson [:adamopenweb]]

They responded that this will be fixed in an upcoming version and they are big fans of Firefox. :)

Comment 9

[csheany]

Thank you Adam!

Comment 10

[Firefox Bug Husbandry Bot]

See bug 1547409. Moving webcompat whiteboard tags to keywords.

Comment 11

[Oana Arbuzov [:oanaarbuzov]]

The issue seems to be fixed, the site loads now.
https://prnt.sc/YgtJAQkGz7pj

Tested with:
Browser / Version: Firefox Nightly 100.0a1 (🦎 100.0a1-20220314094248)
Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

Laurentiu can you still reproduce it on your side?

Comment 12

[Laurentiu Apahidean]

I tested the issue and can no longer reproduce it. The site can be accessed without issues.
Tested with: Google Pixel 6 (Android 12) on Firefox Nightly 100.0a1 2022-03-17.