1535958 - Large number of unused-arenas with Spotify

Status: RESOLVED DUPLICATE of bug 1527742

(Core :: JavaScript: GC, defect, P3)

Description

[gerald_rufus_uberwald]

Attachment: memory-report.json.gz

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Steps to reproduce:

Opened firefox, navigated to Spotify web player, logged in via Facebook, listened to music. Most leaks while it is the only tab, and the window is minimised. One leak while browsing reddit at the same time in a different tab (attached report). To rule out extensions, safe mode was tried; spotify web player was the only tab, and minimised; leak occurred as normal.

Actual results:

One of the firefox processes begins to rapidly increase it's memory usage until all available memory is filled. This invariably causes the computer to become unresponsive, or extremely slow at responding.

Troubleshooting Info -

Application Basics

Name: Firefox
Version: 65.0.2
Build ID: 20190225143501
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
OS: Windows_NT 6.1
Multiprocess Windows: 1/1 (Enabled by default)
Web Content Processes: 4/4
Enterprise Policies: Inactive
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range) Firefox Features

Name: Firefox Monitor
Version: 2.8
ID: [e-mail]

Name: Firefox Screenshots
Version: 35.0.0
ID: [e-mail]

Name: Form Autofill
Version: 1.0
ID: [e-mail]

Name: Web Compat
Version: 3.0.1
ID: [e-mail]

Name: WebCompat Reporter
Version: 1.1.0
ID: [e-mail]

Extensions

Name: BetterTTV
Version: 7.0
Enabled: true
ID: [e-mail]

Name: NoScript
Version: 10.2.1
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Old Reddit Redirect
Version: 1.1.2
Enabled: true
ID: {9063c2e9-e07c-4c2c-9646-cfe7ca8d0498}

Name: To Google Translate
Version: 3.4
Enabled: true
ID: jid1-93WyvpgvxzGATw@jetpack

Name: uBlock Origin
Version: 1.18.6
Enabled: true
ID: [e-mail]

Name: View Image
Version: 2.1.1
Enabled: true
ID: {287dcf75-bec6-4eec-b4f6-71948a2eea29}

Name: Kaspersky Protection
Version: 20.0.543.428d-20181114115800
Enabled: false
ID: [e-mail]

Security Software
----------------- Type:

Type:

Type:

Graphics

Features
Compositing: Direct3D 11 (Advanced Layers)
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a415) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon (TM) R9 380 Series Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.790e8e6b4179)
WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000a415) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (AMD Radeon (TM) R9 380 Series Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.790e8e6b4179)
WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 3
DirectWrite: true (6.2.9200.22164)
GPU #1
Active: Yes
Description: AMD Radeon (TM) R9 380 Series
Vendor ID: 0x1002
Device ID: 0x6939
Driver Version: 25.20.15011.1004
Driver Date: 1-9-2019
Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Subsys ID: 00000000
RAM: 4096

Diagnostics
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: direct2d 1.1
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): cairo
GPUProcessPid: 8128
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
WEBRENDER_QUALIFIED:
blocked by env: No qualified hardware
ADVANCED_LAYERS:
available by user: Enabled for Windows 7 via user-preference

Workarounds
NO_CONSTANT_BUFFER_OFFSETTING: Unsupported by driver

Media

Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Output Devices
Name: Group
Headset Earphone (Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&235521da&0&0000
2 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
4 - 2590G4 (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
6 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Headset Earphone (4- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&1795453e&0&0000
Headset Earphone (Corsair Gaming H2100 Headset): USB\VID_1B1C&PID_1B1B&MI_00\7&1c5d84b4&0&0000
3 - 2590G4 (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Headset Earphone (3- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&2a4ef5e3&0&0000
Headset Earphone (2- Corsair Gaming H2100 Headset): USB\VID_1B1C&PID_1B1B&MI_00\7&3284ed71&0&0000
4 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
3 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Headset Earphone (2- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&dde1c0c&0&0000
Headset Earphone (3- Corsair Gaming H2100 Headset): USB\VID_1B1C&PID_1B1B&MI_00\7&3ad711f5&0&0000
5 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
1 - Digital Display Audio (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Headset Earphone (5- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&16ddc81&0&0000
Input Devices
Name: Group
Front (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Center (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Headset Microphone (2- Corsair Gaming H2100 Headset): USB\VID_1B1C&PID_1B1B&MI_00\7&3284ed71&0&0000
Headset Microphone (4- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&1795453e&0&0000
FrontMic (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Subwoofer (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Rear (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Headset Microphone (5- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&16ddc81&0&0000
Headset Microphone (Corsair Gaming H2100 Headset): USB\VID_1B1C&PID_1B1B&MI_00\7&1c5d84b4&0&0000
Side (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Headset Microphone (2- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&dde1c0c&0&0000
Headset Microphone (3- Corsair Gaming H2100 Headset): USB\VID_1B1C&PID_1B1B&MI_00\7&3ad711f5&0&0000
FrontMic (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Internal AUX Jack (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&3c36804&0&0001
Headset Microphone (Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&235521da&0&0000
Headset Microphone (3- Wireless Controller): USB\VID_054C&PID_09CC&MI_00\7&2a4ef5e3&0&0000
Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001
Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003\4&29e464e0&0&0001

Important Modified Preferences

accessibility.typeaheadfind.casesensitive: 1
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
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browser.cache.frecency_experiment: 3
browser.display.background_color: #C0C0C0
browser.display.use_system_colors: true
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 8
browser.search.param.yahoo-fr: chrf-comodo
browser.search.param.yahoo-fr-cjkt: chrf-comodo
browser.sessionstore.upgradeBackup.latestBuildID: 20190225143501
browser.startup.homepage_override.buildID: 20190225143501
browser.startup.homepage_override.mstone: 65.0.2
browser.tabs.remote.autostart.2: true
browser.tabs.warnOnClose: false
browser.urlbar.lastSuggestionsPromptDate: 20171210
browser.urlbar.matchBuckets: general:5,suggestion:Infinity
browser.urlbar.placeholderName: Google
browser.urlbar.searchSuggestionsChoice: true
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
dom.ipc.processCount.web: 4
dom.mozApps.used: true
dom.push.userAgentID: 4c464dd214c740e1b553a3ac30131a90
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 65.0.2
font.internaluseonly.changed: false
general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0E)
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
keyword.URL: http://uk.search.yahoo.com/search?fr=ytff-comodo&p=
layers.mlgpu.sanity-test-failed: false
media.benchmark.vp9.fps: 201
media.benchmark.vp9.versioncheck: 5
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1529224451
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20190225143501
media.gmp-manager.lastCheck: 1552804561
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1544831420
media.gmp-widevinecdm.version: 4.10.1146.0
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.http.max-persistent-connections-per-server: 4
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.predictor.enabled: false
network.prefetch-next: false
places.database.lastMaintenance: 1552529946
places.history.expiration.transient_current_max_pages: 155730
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.np32dsw: 0
plugin.state.npctrl: 0
plugin.state.npdeployjava: 0
plugin.state.nppdf: 0
plugin.state.npqtplugin: 0
print.printer_CutePDF_Writer.print_bgcolor: false
print.printer_CutePDF_Writer.print_bgimages: false
print.printer_CutePDF_Writer.print_duplex: -121
print.printer_CutePDF_Writer.print_edge_bottom: 0
print.printer_CutePDF_Writer.print_edge_left: 0
print.printer_CutePDF_Writer.print_edge_right: 0
print.printer_CutePDF_Writer.print_edge_top: 0
print.printer_CutePDF_Writer.print_evenpages: true
print.printer_CutePDF_Writer.print_footercenter:
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print.printer_CutePDF_Writer.print_scaling: 1.00
print.printer_CutePDF_Writer.print_shrink_to_fit: true
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print.printer_Epson_Stylus_SX430(Network).print_bgimages: false
print.printer_Epson_Stylus_SX430(Network).print_colorspace:
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print.printer_Epson_Stylus_SX430(Network).print_footerright: &D
print.printer_Epson_Stylus_SX430(Network).print_headercenter:
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print.printer_Epson_Stylus_SX430(Network).print_headerright: &U
print.printer_Epson_Stylus_SX430(Network).print_in_color: true
print.printer_Epson_Stylus_SX430(Network).print_margin_bottom: 0.5
print.printer_Epson_Stylus_SX430(Network).print_margin_left: 0.5
print.printer_Epson_Stylus_SX430(Network).print_margin_right: 0.5
print.printer_Epson_Stylus_SX430(Network).print_margin_top: 0.5
print.printer_Epson_Stylus_SX430(Network).print_oddpages: true
print.printer_Epson_Stylus_SX430(Network).print_orientation: 0
print.printer_Epson_Stylus_SX430(Network).print_page_delay: 50
print.printer_Epson_Stylus_SX430(Network).print_paper_data: 1
print.printer_Epson_Stylus_SX430(Network).print_paper_height: 11.00
print.printer_Epson_Stylus_SX430(Network).print_paper_name:
print.printer_Epson_Stylus_SX430(Network).print_paper_size_type: 0
print.printer_Epson_Stylus_SX430(Network).print_paper_size_unit: 0
print.printer_Epson_Stylus_SX430(Network).print_paper_width: 8.50
print.printer_Epson_Stylus_SX430(Network).print_plex_name:
print.printer_Epson_Stylus_SX430(Network).print_resolution: 1157512256
print.printer_Epson_Stylus_SX430(Network).print_resolution_name:
print.printer_Epson_Stylus_SX430(Network).print_reversed: false
print.printer_Epson_Stylus_SX430(Network).print_scaling: 1.00
print.printer_Epson_Stylus_SX430(Network).print_shrink_to_fit: true
print.printer_Epson_Stylus_SX430(Network).print_to_file: false
print.printer_Epson_Stylus_SX430(Network).print_unwriteable_margin_bottom: 0
print.printer_Epson_Stylus_SX430(Network).print_unwriteable_margin_left: 0
print.printer_Epson_Stylus_SX430(Network).print_unwriteable_margin_right: 0
print.printer_Epson_Stylus_SX430(Network).print_unwriteable_margin_top: 0
print.printer_HP_PSC_1400_series.print_bgcolor: false
print.printer_HP_PSC_1400_series.print_bgimages: false
print.printer_HP_PSC_1400_series.print_colorspace:
print.printer_HP_PSC_1400_series.print_command:
print.printer_HP_PSC_1400_series.print_downloadfonts: false
print.printer_HP_PSC_1400_series.print_duplex: -121
print.printer_HP_PSC_1400_series.print_edge_bottom: 0
print.printer_HP_PSC_1400_series.print_edge_left: 0
print.printer_HP_PSC_1400_series.print_edge_right: 0
print.printer_HP_PSC_1400_series.print_edge_top: 0
print.printer_HP_PSC_1400_series.print_evenpages: true
print.printer_HP_PSC_1400_series.print_footercenter:
print.printer_HP_PSC_1400_series.print_footerleft: &PT
print.printer_HP_PSC_1400_series.print_footerright: &D
print.printer_HP_PSC_1400_series.print_headercenter:
print.printer_HP_PSC_1400_series.print_headerleft: &T
print.printer_HP_PSC_1400_series.print_headerright: &U
print.printer_HP_PSC_1400_series.print_in_color: true
print.printer_HP_PSC_1400_series.print_margin_bottom: 0.5
print.printer_HP_PSC_1400_series.print_margin_left: 0.5
print.printer_HP_PSC_1400_series.print_margin_right: 0.5
print.printer_HP_PSC_1400_series.print_margin_top: 0.5
print.printer_HP_PSC_1400_series.print_oddpages: true
print.printer_HP_PSC_1400_series.print_orientation: 0
print.printer_HP_PSC_1400_series.print_page_delay: 50
print.printer_HP_PSC_1400_series.print_paper_data: 1
print.printer_HP_PSC_1400_series.print_paper_height: 11.00
print.printer_HP_PSC_1400_series.print_paper_name:
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print.printer_HP_PSC_1400_series.print_paper_size_unit: 0
print.printer_HP_PSC_1400_series.print_paper_width: 8.50
print.printer_HP_PSC_1400_series.print_plex_name:
print.printer_HP_PSC_1400_series.print_resolution: 1157512256
print.printer_HP_PSC_1400_series.print_resolution_name:
print.printer_HP_PSC_1400_series.print_reversed: false
print.printer_HP_PSC_1400_series.print_scaling: 1.00
print.printer_HP_PSC_1400_series.print_shrink_to_fit: true
print.printer_HP_PSC_1400_series.print_to_file: false
print.printer_HP_PSC_1400_series.print_unwriteable_margin_bottom: 0
print.printer_HP_PSC_1400_series.print_unwriteable_margin_left: 0
print.printer_HP_PSC_1400_series.print_unwriteable_margin_right: 0
print.printer_HP_PSC_1400_series.print_unwriteable_margin_top: 0
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false
print.printer_Microsoft_XPS_Document_Writer.print_colorspace:
print.printer_Microsoft_XPS_Document_Writer.print_command:
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false
print.printer_Microsoft_XPS_Document_Writer.print_duplex: -121
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter:
print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter:
print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T
print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U
print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true
print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0
print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50
print.printer_Microsoft_XPS_Document_Writer.print_paper_data: -1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_name:
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50
print.printer_Microsoft_XPS_Document_Writer.print_plex_name:
print.printer_Microsoft_XPS_Document_Writer.print_resolution: 600
print.printer_Microsoft_XPS_Document_Writer.print_resolution_name:
print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true
print.printer_Microsoft_XPS_Document_Writer.print_to_file: false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.offlineApps: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.sanitize.timeSpan: 0
security.sandbox.content.tempDirSuffix: {9668741e-8fc0-4a29-a963-803fe26e9da7}
security.sandbox.plugin.tempDirSuffix: {52528b74-36ba-42f4-9bc3-f4280edd8f59}
security.warn_viewing_mixed: false
services.sync.declinedEngines:
services.sync.engine.greasemonkey: true
signon.importedFromSqlite: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1552806879

user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences

security.enterprise_roots.enabled: true

Places Database

JavaScript

Incremental GC: true

Accessibility

Activated: false
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator:

Library Versions

NSPR
Expected minimum version: 4.20
Version in use: 4.20

NSS
Expected minimum version: 3.41
Version in use: 3.41

NSSSMIME
Expected minimum version: 3.41
Version in use: 3.41

NSSSSL
Expected minimum version: 3.41
Version in use: 3.41

NSSUTIL
Expected minimum version: 3.41
Version in use: 3.41

Sandbox

Content Process Sandbox Level: 5
Effective Content Process Sandbox Level: 5

Internationalisation & Localisation

Application Settings
Requested Locales: ["en-GB"]
Available Locales: ["en-GB","en-US"]
App Locales: ["en-GB","en-US"]
Regional Preferences: ["en-GB"]
Default Locale: "en-GB"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-GB"]

Comment 1

[Daniel Bodea [:danibodea]]

Based on the information provided and memory leak report, I will consider this issue confirmed.

@Gerald, I see you reproduced this issue in Release v65.0.2. Can you also reproduce it in Release v66.0? What about the latest Nightly v68.0a1?

Thank you for your contribution!

Comment 2

[Andrew McCreight [:mccr8]]

The most notable thing in the memory report is the large number of unused arenas:

4,531.36 MB (100.0%) -- explicit
├──1,907.74 MB (42.10%) -- js-non-window
│ ├──1,621.56 MB (35.79%) -- gc-heap
│ │ ├──1,593.70 MB (35.17%) ── unused-arenas
...
├──1,170.79 MB (25.84%) ── heap-unclassified

Comment 3

[Jan de Mooij [:jandem]]

Might be related to bug 1527742 (fixed in 67).

Comment 4

[Liz Henry (:lizzard) (relman/hg->git project)]

Gerald - would you mind checking if this still happens in 67 beta or 68 nightly? If it's fixed, great. If it isn't we definitely want to know. Thanks very much.

Comment 5

[Liz Henry (:lizzard) (relman/hg->git project)]

Bogdan, can you help find someone who could try to reproduce this issue in 68? Thanks!

Comment 6

[Bogdan Maris, Desktop Test Engineering]

(In reply to Liz Henry (:lizzard) (use needinfo) from comment #5)

Bogdan, can you help find someone who could try to reproduce this issue in 68? Thanks!

Sure thing, needinfo on Daniel who will try and repro this one.

Comment 7

[Daniel Cicas [:dcicas], Release QA]

Hello,

I can reproduce this issue on Fx 65.0.2 Windows 7 x32 but only when NoScript Suite is installed. After noScript Suite is installed it will block a script from sdnc.com turning the whole Spotify webpage black and as soon as I enable the script from sdnc.com everything appears again and after 5-6 seconds firefox crashes due to OOM here is the crash report https://crash-stats.mozilla.com/report/index/e261b4bb-b340-47cb-9e88-fc7810190418. Also with these steps Fx 65.0.2 crashes even without minimizing the window.

However this issue does not reproduce on Fx 67.0b11 and Fx 68.0a1 Windows 7 x32 I tried with all the add-ons from the report installed and enabled, and using the previous steps with NoScript Suite.

Comment 8

[Eric Rahm [:erahm]]

It sounds like this has been fixed, possibly by bug 1527742. Lets close it for now.

Comment 9

[gerald_rufus_uberwald]

I can confirm it's still happening on 66.0.5, including in safe mode. I haven't been able to get a new memory report (the resulting crash usually requires hitting restart), though from task manager it's evident Firefox using all of the available memory was the cause of the crash.

Comment 10

[Eric Rahm [:erahm]]

(In reply to gerald_rufus_uberwald from comment #9)

I can confirm it's still happening on 66.0.5, including in safe mode. I haven't been able to get a new memory report (the resulting crash usually requires hitting restart), though from task manager it's evident Firefox using all of the available memory was the cause of the crash.

We believe this is fixed in the next release, 67. It's currently available as beta and will be released in 10 days.

Comment 11

[Andrew McCreight [:mccr8]]

I'm going to redupe this. Please reopen it if you still see this issue once Firefox 67 has been released. (The release got pushed back by a week so it is not out yet. Thanks for the report.