Closed Bug 1543110 Opened 3 years ago Closed 8 months ago

Flash crash in [@ F1133371925_____________________]

Categories

(External Software Affecting Firefox :: Flash (Adobe), defect, P3)

x86
Windows 7
defect

Tracking

(firefox-esr60 wontfix, firefox-esr78 wontfix, firefox-esr91 unaffected, firefox66 wontfix, firefox67 wontfix, firefox68 wontfix, firefox91 unaffected, firefox92 unaffected, firefox93 unaffected)

RESOLVED INCOMPLETE
Tracking Status
firefox-esr60 --- wontfix
firefox-esr78 --- wontfix
firefox-esr91 --- unaffected
firefox66 --- wontfix
firefox67 --- wontfix
firefox68 --- wontfix
firefox91 --- unaffected
firefox92 --- unaffected
firefox93 --- unaffected

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash, regression)

Crash Data

This bug is for crash report bp-15a6ef31-fd3b-4e00-8b9f-f2dfd0190409.

Seen while looking at nightly crash stats. This crash is #12 overall on 68 nightly and is rising: https://bit.ly/2Z98FnI. Present on other versions as well.

Top 10 frames of crashing thread:

0 npswf32_32_0_0_156.dll F1133371925_____________________ F1677514683__________________________________________________________________________________:305
1 npswf32_32_0_0_156.dll F_1977390894________ F126581260________________________________________________________:474
2 npswf32_32_0_0_156.dll F_1579173356_______ F126581260________________________________________________________:667
3 npswf32_32_0_0_156.dll F1496068391______________________ F601124107____________________________________________________________:242
4 npswf32_32_0_0_156.dll F_396694577______________ F_811892793__________________________________________________________:50
5 npswf32_32_0_0_156.dll F_1139049974____________ F126581260________________________________________________________:429
6 npswf32_32_0_0_156.dll F174753167________ F_1524190448__________________________________________________:51
7 npswf32_32_0_0_156.dll F_596758739_____ F126581260________________________________________________________:309
8 npswf32_32_0_0_156.dll F1873479986______ F2012437850___________________________________________________________:133
9 npswf32_32_0_0_156.dll F_1527808672____________ F2012437850___________________________________________________________:169

Discussed during triage. During the last 6 days this is averaging about 200 crashes per day, I was asked to reach out to Adobe regarding this bug to see if anything can be done regarding this. All versions of Windows are affected.

Flags: needinfo?(jeclark)

I've opened FLASH-4191239 for this. I don't see a smoking gun based on my quick triage. I'm happy to provide more color offline.

Flags: needinfo?(jeclark)

The priority flag is not set for this bug.
:marcia, could you have a look please?

Flags: needinfo?(mozillamarcia.knous)

Marking P3 based on volume.

Flags: needinfo?(mozillamarcia.knous)
Priority: -- → P3

Bulk change of P3 carryover bugs to wontfix for 68.

This is the generic signature for sandbox-related crashes. This is not anything actionable on its own. If plugin-container crashes in this call, it means that the IPC channel between the proxy layers in plugin-container and the sandbox process have unexpectedly been closed. The crash reporter typically only captures the stack from plugin-container in that case, which isn't helpful -- the stack from the sandbox process is what we need.

Absent a stack trace from the crashing sandbox process, a repro case that causes this report would let us attach a debugger to the sandbox process to try and catch the crash.

ESR 78 is the last Firefox version to support Flash. We still see a couple of these crashes per day from ESR 78 users. We can close this bug after we EOL ESR 78 on 2021-11-02.

Summary: Crash in [@ F1133371925_____________________] → Flash crash in [@ F1133371925_____________________]

(In reply to Chris Peterson [:cpeterson] from comment #7)

ESR 78 is the last Firefox version to support Flash. We still see a couple of these crashes per day from ESR 78 users. We can close this bug after we EOL ESR 78 on 2021-11-02.

The time has come...

Status: NEW → RESOLVED
Closed: 8 months ago
Resolution: --- → INCOMPLETE
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