Closed Bug 1543302 Opened 5 years ago Closed 1 year ago

Firefox Sync restores deleted bookmarks

Categories

(Firefox :: Sync, defect, P3)

66 Branch
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: stefan_matthaeus, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Steps to reproduce:

Bookmark list has grown over the years, many of them are dead or even double. So I took a whole evening to mess up, to get rid of old bookmarks.

Actual results:

Now, a few days later, all old bookmarks have been restored from firefox sync.

Expected results:

Messed up old bookmarks should have been deleted from firefox sync.

I think it happened because my 2nd computer is on the same firefox sync accound so it has the same old bookmarks. My hope was, when messing up on the one computer, they automatically will be messed up on the 2nd computer as well. Instead the 2nd computer was a backup ressource to restore the already messed up bookmarks.

I am quite unhappy about that.

Component: Untriaged → Sync

Ouch - sorry about that! Did you happen to reset (not change) your password on either of these 2 devices recently?

No, I did not any changes to the Sync acccount.

While this sucks, I'm really not sure what might have caused this. If you can reliably reproduce the issue we might be able to get somewhere, but I'm sure your reluctant to do that.

Again, apologies Firefox let you down in this way and we'll keep our eye on any one else having this issue or for any clues about what might have caused it.

Blocks: bookmarksync
Priority: -- → P3
Severity: normal → S3

I got email about this issue. When looking here in the comment history I don't see any progress. But in reality my experience now is that it seems to work now like I expeteced it four years ago. So it looks like it has been fixed.

Thanks for getting back to us - we did a lot of work on bookmarks over the last few years specifically to address this and similar issues when syncing, so I'm happy to hear it working for you!

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → WORKSFORME
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