1544454 - HBO Now Buttons do not work

Status: RESOLVED FIXED

(Firefox for iOS :: General, defect)

Description

[Tony Cinotto [:tcinotto] (UTC-8)]

1. Visit https://play.hbonow.com/
2. Click Start Your Free Trial in the top right corner
3. Click Start your Free Trial
4. Input all the required fields and agree to terms of service.

Expected Result:
Click Create account button and are taken to next page.

Actual Result:
There is no response when the button is clicked.

This works as expected on desktop but not on mobile. Also, I was able to get it to work on safari on my iphone.

I experienced the same issue on hbonow.com/tvcode when I inputted my code and pressed Next, nothing happened.

Comment 1

[Simon Basca [:SimonB]]

Hello Tony. I am unable to test this because i am not in the US area. Can you please let us know if you have tracking protection set to "Strict"? If so can you set it to "Basic" and let us know it that works for you? Thanks

Comment 2

[Tony Cinotto [:tcinotto] (UTC-8)]

(In reply to Simon Basca [:SimonB] from comment #1)

Hello Tony. I am unable to test this because i am not in the US area. Can you please let us know if you have tracking protection set to "Strict"? If so can you set it to "Basic" and let us know it that works for you? Thanks

Hi, I have tracking protection set to Basic list, but I actually disabled basic tracking protection and it worked as expected.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The priority flag is not set for this bug.
:farhan, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 4

[Tony Cinotto [:tcinotto] (UTC-8)]

Just wanted to raise this again.

Comment 5

[Keith Willowhawk]

This is in our planned bug fix list: https://github.com/mozilla-mobile/firefox-ios/issues/4831

Comment 6

[:garvan]

This should be fixed as of v19