Status

()

defect
P3
critical
RESOLVED WORKSFORME
3 months ago
2 months ago

People

(Reporter: lizzard, Unassigned)

Tracking

({crash})

Trunk
x86_64
Windows
Points:
---

Firefox Tracking Flags

(firefox68 affected)

Details

(crash signature)

This bug is for crash report bp-fb02be23-ab59-462a-8baa-306ad0190416.

In the nightly builds from 4-15, a lot of crashes are showing up for the first time, with signatures containing xmutil.dll. This seems to be something to do with maps and MapInfo Pro. Not sure if it may be their bug or a change in Firefox.

Top 4 frames of crashing thread:

0 xmutil.dll xmutil.dll@0x5b57e 
1 xmutil.dll xmutil.dll@0xa6d31 
2 xmutil.dll xmutil.dll@0xcfa6f 
3 xmutil.dll xmutil.dll@0x664ff 

Is there anything we can do with these crashes, Eric?

Flags: needinfo?(erahm)

Looks as if all three of these crashes were happening in 20190418224226, but I haven't seen any crashes on 68 since then.

Version: 66 Branch → Trunk

(In reply to Andrew Overholt [:overholt] from comment #1)

Is there anything we can do with these crashes, Eric?

Sounds like we should hold off and see if this has resolved itself.

Flags: needinfo?(erahm)

The priority flag is not set for this bug.
:sphilp, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(sphilp)

Seems like the crashes have returned, if you can take a look Eric

Flags: needinfo?(sphilp) → needinfo?(erahm)

(In reply to Stuart Philp :sphilp from comment #5)

Seems like the crashes have returned, if you can take a look Eric

I think the bot just wanted a priority. I'm not seeing any crashes from this beyond the 20190418224226 nightly build.

Flags: needinfo?(erahm)
OS: Windows 7 → Windows
Hardware: Unspecified → x86_64

The priority flag is not set for this bug.
:sphilp, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(sphilp)

P3 for now. Leaving open in case the crashes return, but for now I am not seeing anything recently.

Flags: needinfo?(sphilp)
Priority: -- → P3

All three of these signatures are no longer showing up. I am going to resolve this as WFM for now. We can reopen if the signatures resurface.

Status: NEW → RESOLVED
Closed: 2 months ago
Resolution: --- → WORKSFORME
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