154650 - cannot print from email client in Moz release 1.1A

Status: RESOLVED WORKSFORME

(MailNews Core :: Printing, defect)

Description

[eli marcus]

1)try to print an email message [CTRL+P or FILE>PRINT]
2)print properties dialog comes up ok, click OK to begin printing.
3) Downloading from URL location progress meter pops up and then printer print
dialog shows begining of spooling.
4)printer print dialog disappears before first page is printed.
5) nothing is printed.

after reading known problems for latest release, 
I tried setting print spooler to "direct to printer", 
this results in Mozilla crashing when trying to print.

Comment 1

[James Nord]

WFM 1.1A winXP.

Networked HP1100.

Reporter what type of printer setup do you have?

Comment 2

[eli marcus]

Printer setup: Xerox M750 printer connected via USB. The printing worked fine
with all the previous releases - I have been using Mozilla as my sole email
client and browser since the 0.9 pre-release build. 

Comment 3

[eli marcus]

*printing works from all other applications of the computer (notepad, Word XP,
MSIE 5.5, Excel).

*the download from URL progress bar never appeared in printing from previous
Mozilla builds.

Comment 4

[Henrik Lynggaard Hansen]

I have tried to reproduce this problem with a current mozilla 1.2 nightly under 
windows 2000, but have so far failed.

My printer is a HP Deskjet 880C

Reporter could you please try and retest with a more current build of mozilla 
and let us know if the problem persist

Comment 5

[eli marcus]

since installing build 1.2a I have not had a problem with printing. 

Comment 6

[Andrew Schultz]

marking WORKSFORME.  if you see this again, it's probably a new bug.