1547190 - cannot start firefox after update, no such file

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[mlg]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:61.0) Gecko/20100101 Firefox/61.0

Steps to reproduce:

today I started Firefox, and it showed the "installing your updates" message. After that, it did nont start.
The shortcut points to the executable
/mnt/slack/sw/firefox-en/firefox.65.0/firefox
and yes, it does not exist.
/mnt/slack/sw/firefox-en/firefox.65.0$ ls -l
total 44
-rw-r--r-- 1 mg mg 1115 Apr 18 20:51 active-update.xml
-rw-r--r-- 1 mg mg 687 Jan 24 21:39 application.ini
drwxrwxr-x 4 mg mg 4096 Apr 26 10:08 browser
drwxrwxr-x 3 mg mg 4096 Feb 11 22:34 defaults
drwxrwxr-x 2 mg mg 4096 Apr 26 10:08 fonts
drwxrwxr-x 3 mg mg 4096 Feb 11 22:34 gmp-clearkey
drwxrwxr-x 2 mg mg 4096 Apr 26 10:08 gtk2
drwxrwxr-x 2 mg mg 4096 Apr 26 10:08 icons
-rw-r--r-- 1 mg mg 825 Jan 24 20:53 Throbber-small.gif
drwxr-xr-x 3 mg mg 4096 Apr 18 20:51 updates
-rw-r--r-- 1 mg mg 132 Jan 24 22:27 update-settings.ini

/mnt/slack/sw/firefox-en$ ls -l
total 40
lrwxrwxrwx 1 mg mg 14 Aug 11 2018 firefox -> firefox.61.0.2
drwxr-xr-x 8 mg mg 4096 Feb 18 2018 firefox.57.0.4
drwxr-xr-x 8 mg mg 4096 Mar 22 2018 firefox.58.0.2
drwxrwxr-x 8 mg mg 4096 Apr 4 2018 firefox.59.0.1
drwxrwxr-x 8 mg mg 4096 Aug 11 2018 firefox.59.0.2
drwxrwxr-x 8 mg mg 4096 Jul 19 2018 firefox.61.0.1
drwxrwxr-x 8 mg mg 4096 Apr 26 10:18 firefox.61.0.2
drwxrwxr-x 8 mg mg 4096 Oct 6 2018 firefox.62.0
drwxrwxr-x 8 mg mg 4096 Feb 11 20:12 firefox.62.0.3
drwxrwxr-x 9 mg mg 4096 Apr 26 10:08 firefox.65.0
drwxrwxr-x 2 mg mg 4096 Feb 11 23:34 firefox.66.0b6

$ uname -a
Linux whitewhale 3.2.0-61-generic #92-Ubuntu SMP Mon Mar 31 23:47:59 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.4 LTS
Release: 12.04
Codename: precise

$ df -h
Filesystem Size Used Avail Use% Mounted on
/dev/sda5 9.2G 8.4G 845M 92% /
udev 1.9G 4.0K 1.9G 1% /dev
tmpfs 383M 932K 382M 1% /run
none 5.0M 0 5.0M 0% /run/lock
none 1.9G 58M 1.9G 3% /run/shm
/dev/sda8 37G 34G 1.6G 96% /home1
/dev/sda4 32G 29G 2.0G 94% /home2
/dev/sda9 47G 43G 1.2G 98% /mnt/more
/dev/sda11 13G 12G 364M 98% /mnt/slack

Actual results:

firefox does not start and does not exist
the application is removed
if it was installed somewhere, I do not know where exactly.
Probably it has damaged another installation.
The shortcut in the top of the screen does not work.

Expected results:

firefox should have started as usual
if it cannot install updates (no memory/whatever), it at least should not break the existing installation

Comment 1

[Marcela (Please NI request to Brindusa Tot)]

Hi mlg!

I was not able to reproduce it.

I installed version 61 and then it was updated without problems.

Could you please do a clean install ?
You can downloaded to https://www.mozilla.org/en-US/firefox/nightly/all/

Thanks for your collaboration.

Comment 2

[Marcela (Please NI request to Brindusa Tot)]

Marking this as Resolved-Incomplete due to the lack of response from the reporter.
If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.