Closed Bug 1548041 Opened 6 years ago Closed 6 years ago

CRM/Email Marketing Request: EU Firefox Brand DE a:web (podcast) #1

Categories

(Marketing :: Email, task)

All
Other
task
Not set
normal

Tracking

(Not tracked)

VERIFIED FIXED

People

(Reporter: afordon, Unassigned)

Details

Attachments

(2 files)

Mozilla Team/Department
EU Firefox Brand Team
What kind of relationships are you looking to develop?
Brand relationship with CC Audience to increase awareness for the Firefox Brand in Germany (and so paying into our Team-OKRs), increase engagement, increase traffic to them to our blogs and Landing pages, email retention and with all that increasing overall downloads of Firefox browser
How will you nurture these relationships?
Send regular emails with the newest episode of [a:web]
How will success be measured?
CTR, podcast subscribtions
What is the risk to not doing this?
no impact and/ or visibility of podcast
What's the timeline for launch?
5/7

Hi Anja!

I started building out the email and tagged you in the copy doc asking a few questions, but wanted to follow up here in the Bug as well.

  • Do you want to test an alternate subject line w/ this send (i.e. subject line B)?
  • Is the "1." supposed to be at the front of the pre-header?
  • Do we have a link for the email yet?

Feel free to respond here or in the copy doc - whatever is easiest :)

Also, we'll keep an eye out for the header image.

Thanks!

Brynne

That's the header image! Thanks

Hi Anja,

We already use the Firefox logo in our standard email templates for all emails like a:web (in the upper-left corner above the header image) -- so to avoid redundancy, would you be able to remove the "Firefox" and logo from the image you provided and reattach?

Thanks!
Lisa

Flags: needinfo?(afordon)

This is the header image w/o logo

Flags: needinfo?(afordon)

Hi Lisa!

I just attached the header image w/o logo. I hope that works? Let me know if you need anything else! Thank you so much for your patience!

Anja

Hi Anja -

Wanted to circle back here in the Bug. This email is scheduled to send today (5/8) at 12pm PDT (9am, 5/9, Germany), and we'll report back with stats early next week.

Thanks,
Brynne

Hi Anja,

Below are the results for the FF [a:web] S02E01 email that was sent to all Firefox DE subscribers on Wednesday, 5/8/19. No A/B testing was done for this particular send.

Campaign Results (Totals)

  • Total Sent: 764,270

  • Opens: 177,561

  • Open Rate: 23.36%

  • Clicks: 9,919

  • CTR: 1.305%

Takeaways:

With a new season of [a:web] comes new levels of engagement. The open rate for this email performed better than the email of the last episode of season one. CTR is one percent lower this send, but with the progression of season two and a variety of new content, I expect that an uptick in the CTR.

Thanks,
Chris

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → FIXED

Closing this bug and looking forward to the next [a:web] episode email!

Thanks,
Chris

Status: RESOLVED → VERIFIED
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