Closed Bug 1549441 Opened 6 years ago Closed 6 years ago

66.0.4 fails to apply cert upgrade with result 0x805a1fe8

Categories

(Toolkit :: General, defect)

66 Branch
Desktop
Linux
defect
Not set
major

Tracking

()

RESOLVED DUPLICATE of bug 1549249

People

(Reporter: freaktechnik, Unassigned)

References

()

Details

Attachments

(1 file)

A user on discourse reports that 66.0.4 fails to apply the certificate. I've attached the screenshot of the error they see in the browser console. The result that addCertFromBase64 returns is 0x805a1fe8

The report in the discourse thread is at https://discourse.mozilla.org/t/fix-66-04-does-notwork/39824/11

Attached image 8FMG2a2.jpg.png

We had a report in Bug 1549249 that this error code was fixed by changing the file permissions / ownership on cert9.db, key4.db and pkcs11.txt in their profile directory. In their case those were owned by root previously for some reason: https://bugzilla.mozilla.org/show_bug.cgi?id=1549249#c35.

(In reply to Brian Grinstead [:bgrins] from comment #2)

We had a report in Bug 1549249 that this error code was fixed by changing the file permissions / ownership on cert9.db, key4.db and pkcs11.txt in their profile directory. In their case those were owned by root previously for some reason: https://bugzilla.mozilla.org/show_bug.cgi?id=1549249#c35.

They say those files are owned by their user: https://discourse.mozilla.org/t/fix-66-04-does-notwork/39824/17?u=freaktechnik

OS: Unspecified → Linux
Hardware: Unspecified → Desktop

Apparently deleting the files fixed the issue for them. https://discourse.mozilla.org/t/fix-66-04-does-notwork/39824/18?u=freaktechnik

(In reply to Martin Giger [:freaktechnik] from comment #4)

Apparently deleting the files fixed the issue for them. https://discourse.mozilla.org/t/fix-66-04-does-notwork/39824/18?u=freaktechnik

Thanks for following up! I'm going to dupe this to Bug 1549249 to keep things tidy and keep all the workarounds listed in one place.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → DUPLICATE
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