1549527 - Proofpoint console issue (source file could not be read)

Status: RESOLVED INACTIVE

(DevTools :: Console, defect, P5)

Description

[silence_is_best]

Attachment: 2019-05-06 11_51_33-Opening message__759280_690524_75928_com_.eml.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.32 Safari/537.36

Steps to reproduce:

When viewing an email in the console select Options -> Save Message

Actual results:

Error message comes up "<file> could not be saved, because the source file could not be read"

Expected results:

Click ok to save the message. Works fine in other browers, and again, was working well until 2 updates ago.

Comment 1

[Nicolas Chevobbe [:nchevobbe][PTO - back on Monday May 13th]]

I don't think this is console related.

silence_is_best, I think you are trying to open the .part file, which means the download wasn't over.

Comment 2

[silence_is_best]

Thanks Nicolas, but I'm actually not doing anything at all...that popup comes up with no interaction...I don't even have a chance to hit Ok to save before that message comes up. Any movement on this by the way? Not assigned yet I see...latest 67 version has the same issue.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The priority flag is not set for this bug.
:Dolske, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 4

[Drew Willcoxon :adw]

(In reply to silence_is_best from comment #0)

was working well until 2 updates ago.

Could you please find a regression range?

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 6

[Nicolas Chevobbe [:nchevobbe][PTO - back on Monday May 13th]]

(not a console issue)
also, we asked reporter for more information more than 6 months ago, without hearing back from them, so I'm going to close this issue.
Feel free to reopen it if you have more information to provide.