Closed
Bug 155019
Opened 23 years ago
Closed 23 years ago
All EMails & Account Information Repeatedly Deleted.
Categories
(SeaMonkey :: MailNews: Account Configuration, defect)
Tracking
(Not tracked)
People
(Reporter: mmoczulewski, Assigned: racham)
Details
After anywhere from 1hr. to 48hr. period, Mozilla 1.0 resets home page
preference setting to default setting, which was present on initial
installation. Bookmarks remain intact, however all mail account settings
(including all Emails) are also deleted, and I'm prompted to open a new account,
exactly as initially prompted on installation.
Also worth noting: This identical problem occurred, when using Netscape 6,
however it has never been an issue with Netscape 4.78.
Hope This Helps, Mike.
Comment 1•23 years ago
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You can try to look at bug 155080 also if you can provide your Mozilla Build ID.
I also got this problem using the actual beta-build of Mozilla.
IMHO it should be fixed immidiately - deleted mail accounts are a serious problem...
I may have found the source of this problem.
Having had Netscape 4.78 previously installed on my PC, and just having
upgraded to Netscape 7, I noticed a warning that I could not use the
same "profile" as my prior version of NS, or this very problem would occur.
I tried deleting the old profile, using a new one... nothing worked.
Finally, after deleting the old profile w/NS4.7, I installed and booted NS7
with not only a different profile, but also with a previously unused Email
account. Apparently Messenger was interpreting my old Email account info, as a
profile.
Hope this helps explain the problem... although I wouldn't consider it a fix.
I still feel the install should take care of this.
*** This bug has been marked as a duplicate of 95331 ***
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
Updated•21 years ago
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Product: Browser → Seamonkey
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Description
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