1552750 - "AccessDenied" error when trying to open the public screenshot artifact

Status: RESOLVED DUPLICATE of bug 1523226

(Taskcluster :: Workers, defect)

Description

[Henrik Skupin [:whimboo][⌚️UTC+2]]

Take this Mochitest job:

https://treeherder.mozilla.org/logviewer.html#/jobs?job_id=246999672&repo=autoland&lineNumber=10975

When trying to open the screenshot.png artifact I get an "AccessDenied" error:

https://queue.taskcluster.net/v1/task/FRLKJGB9RdawH8encMnUHw/runs/0/artifacts/public/test_info/mozilla-test-fail-screenshot_7TcYKb.png

AccessDeniedAccess Denied73B5DD0FBBC542E9iKRi1gs3n2KVpzGAaDNvURQcrk34FC2qKaPVf3G9UAYtxaD1pLzMe6YqKMk2E+RFaGLENO+KdzI=

Geoff, not sure if it is related to uploading, or a taskcluster problem. Could you check and move appropriately? Thanks.

Comment 1

[Geoff Brown [:gbrown]]

I don't know what the issue is. I'm happy to take it back as a Testing : General bug if there is a problem with the artifact creation, but probably best for taskcluster folks to figure this out.

Comment 2

[Dustin J. Mitchell [:dustin] (he/him)]

I'm guessing that there was an issue uploading that artifact, as the other artifacts seem fine. "AccessDenied" is S3's way of showing a 404 error. I can see if I can find more logging.

Comment 3

[Henrik Skupin [:whimboo][⌚️UTC+2]]

Just for reference here the line from the job's full log:

[taskcluster 2019-05-17T09:48:29.870Z] Uploading artifact public/test_info/mozilla-test-fail-screenshot_7TcYKb.png from file build/blobber_upload_dir/mozilla-test-fail-screenshot_7TcYKb.png with content encoding "", mime type "image/png" and expiry 2020-05-16T09:17:49.689Z

There is no explicit failure visible.

Comment 4

[Dustin J. Mitchell [:dustin] (he/him)]

May 17 03:01:43 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: 0#012#011
May 17 03:01:43 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: #012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: 2019/05/17 10:03:07 Request
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: 2019/05/17 10:03:07 PUT /FRLKJGB9RdawH8encMnUHw/0/public/test_info/mozilla-test-fail-screenshot_7TcYKb.png?AWSAccessKeyId=AKIAJTPURLXKI2RSRWOQ&Content-Type=image%2Fpng&Expires=1558089219&Signature=rCnhCu2KIdXubfk8iiSE9YzYOwY%3D HTTP/1.1#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Host: taskcluster-public-artifacts.s3.us-west-2.amazonaws.com#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: User-Agent: Go-http-client/1.1#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Content-Length: 0#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Content-Type: image/png#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Accept-Encoding: gzip#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: #012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: 2019/05/17 10:03:07 Error: (Intermittent) HTTP response code 501
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: HTTP/1.1 501 Not Implemented#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Connection: close#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Transfer-Encoding: chunked#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Content-Type: application/xml#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Date: Fri, 17 May 2019 10:03:07 GMT#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: Server: AmazonS3#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: X-Amz-Id-2: tXG0UQKuHAeL6ycQqGxXQ9MhwgFiFuiECv5o0V8YCrO8GG3Y8K1GTh4/9+D0F7i4h56XJ4+pqOU=#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: X-Amz-Request-Id: B7693A157CC01ADB#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: #012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: 14d#012#011
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: <?xml version="1.0" encoding="UTF-8"?>
May 17 03:03:07 t-yosemite-r7-386.test.releng.mdc1.mozilla.com generic-worker: <Error><Code>NotImplemented</Code><Message>A header you provided implies functionality that is not implemented</Message><Header>Transfer-Encoding</Header><RequestId>B7693A157CC01ADB</RequestId><HostId>tXG0UQKuHAeL6ycQqGxXQ9MhwgFiFuiECv5o0V8YCrO8GG3Y8K1GTh4/9+D0F7i4h56XJ4+pqOU=</HostId></Error>#012#011 

(this is generic-worker 13.0.3)

https://github.com/aws/aws-sdk-js/issues/15#issuecomment-11666354 suggests that maybe this is due to the empty file. I do see Content-Length: 0 in the headers above. Perhaps that header must be omitted in the case of an empty file?