1553827 - email stays in Draft folder although it was sent

Status: RESOLVED INCOMPLETE

(MailNews Core :: Networking: SMTP, defect)

Description

[zetka]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Steps to reproduce:

When sending email through IMAP, the sending (from unknown reason) fails. The error window appears, that mail could not be sent. When I Retry, the mail is successfully sent, it is in copied to sent folder, but it still stays in concepts too and it is not deleted.

Actual results:

Mail stays in concept folder, although it was sent.

Expected results:

When email is successfully sent, it should disappear from concept folder.

Comment 1

[Jorg K (CEST = GMT+2)]

What happens if you repair the Drafts folder? Right-click, Properties, Repair Folder.

Comment 2

[zetka]

It is there, no change.

Comment 3

[Benjamin Flanagin]

Once the error occurs there isn't much you can do about it being in the drafts (concept) folder. If you are sure it has been sent you can safely remove the email from the folder into the sent folder or just delete it.

However, I am curious if the issue has happened again since the bug first happened. If there is frequency to the event we're going to need more information. Is this a continuous issue or something that just happened the once?

Comment 4

[Wayne Mery (:wsmwk)]

Can you still reproduce this using version 68?

Comment 5

[Wayne Mery (:wsmwk)]

If you still see this please update the bug report

Comment 6

[zetka]

Yes, it appears mostly on slowest PC, and I am convinced it has something to do with a synchronization of multiple PCs on the same IMAP in the same moment.