Nightly keeps asking me to "Reconnect to Sync"
Categories
(Firefox :: Untriaged, defect)
Tracking
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People
(Reporter: geobert, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
Steps to reproduce:
Since the 5th of June, Nightly keeps asking me to reconnect to sync. I've done it every day, tried to disconnect reconnect, doing the same on Android with no luck.
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Comment 1•5 years ago
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hi, are you using avg security software by any chance?
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Reporter | |
Comment 2•5 years ago
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Yes I am!
But I've try to change the password, and so far, it's still working. I'm waiting a bit more to be sure
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Reporter | |
Comment 3•5 years ago
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Oh, and I've deactivated the certificate policy stuff set by AVG
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Comment 4•5 years ago
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thank you for following up. it's basically the same issue as discussed in bug 1558765 then, which was an issue with AVG where they cause a corruption of the firefox password store (this also holds the credentials to log authenticate your installation to the sync server afaik) for builds after a certain date.
AVG is saying that they are rolling out a fix for this problem since a couple of hours ago - so make sure that your virus definitions are fully up to date as this will hopefully stop the disconnects from now on...
Description
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