1565885 - Intermittent raptor-main Critical: TEST-UNEXPECTED-FAIL: test 'raptor-tp6m-microsoft-support-geckoview-cold' timed out loading test page: https://support.microsoft.com/en-us

Status: RESOLVED INCOMPLETE

(Testing :: Raptor, defect, P5)

Description

[Treeherder Bug Filer]

Filed by: ncsoregi [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer.html#?job_id=256411964&repo=autoland
Full log: https://queue.taskcluster.net/v1/task/aq6AR3YaRTO1fMf-o1Kctg/runs/0/artifacts/public/logs/live_backing.log

---

06:42:10 INFO - raptor-results-handler Info: summarizing raptor test results
06:42:10 ERROR - raptor-output Error: no raptor test results found for raptor-tp6m-microsoft-support-geckoview-cold
06:42:10 INFO - raptor-output Info: error: no raptor test results found, so no need to combine browser cycles
06:42:10 ERROR - raptor-output Error: no summarized raptor results found for raptor-tp6m-microsoft-support-geckoview-cold
06:42:10 INFO - raptor-output Info: screen captures can be found locally at: /builds/task_1563086242/workspace/build/screenshots.html
06:42:10 CRITICAL - raptor-results-handler Critical: PERFHERDER_DATA was seen 0 times, expected 1.
06:42:10 INFO - raptor-main Info: removing test folder for raptor: /sdcard/raptor
06:42:11 INFO - adb shell_output: adb -s ZY322HN8G4 wait-for-device shell rm -r /sdcard/raptor; echo adb_returncode=$?, timeout: None, root: False, timedout: None, exitcode: 0, output:
06:42:11 INFO - raptor-control-server Info: shutting down control server
06:42:11 INFO - raptor-main Info: finished
06:42:11 ERROR - raptor-main Critical: TEST-UNEXPECTED-FAIL: no raptor test results were found for raptor-tp6m-microsoft-support-geckoview-cold
06:42:11 ERROR - Return code: 1
06:42:11 WARNING - setting return code to 1
06:42:11 INFO - Killing logcat pid 506.
06:42:11 INFO - copying raptor results to upload dir:
06:42:11 INFO - /builds/task_1563086242/workspace/build/blobber_upload_dir/perfherder-data.json
06:42:11 INFO - copying raptor results from /builds/task_1563086242/workspace/build/raptor.json to /builds/task_1563086242/workspace/build/blobber_upload_dir/perfherder-data.json
06:42:11 CRITICAL - Error copying results /builds/task_1563086242/workspace/build/raptor.json to upload dir /builds/task_1563086242/workspace/build/blobber_upload_dir/perfherder-data.json

Comment 1

[Intermittent Failures Robot]

1 failures in 4710 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-07-08&endday=2019-07-14&tree=all

Comment 2

[Intermittent Failures Robot]

2 failures in 4298 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 2

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-07-15&endday=2019-07-21&tree=all

Comment 3

[Intermittent Failures Robot]

1 failures in 4608 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 1

Platform breakdown:

• android-hw-p2-8-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-07-22&endday=2019-07-28&tree=all

Comment 4

[Firefox Bug Husbandry Bot]

https://wiki.mozilla.org/Bug_Triage#Intermittent_Test_Failure_Cleanup

Comment 5

[Andreea Pavel [:apavel]]

Attachment: raptor-main Critical: TEST-UNEXPECTED-FAIL: no raptor test results were found for raptor-tp6m-microsoft-support-geckoview-cold

Recent failure log: https://treeherder.mozilla.org/logviewer.html#/jobs?job_id=272079570&repo=autoland&lineNumber=1550

Comment 6

[Andreea Pavel [:apavel]]

Recent failure log: https://treeherder.mozilla.org/logviewer.html#/jobs?job_id=272079570&repo=autoland&lineNumber=1550

[task 2019-10-20T13:56:10.536Z] 13:55:59 INFO - raptor-main Info: starting geckoview
[task 2019-10-20T13:56:10.536Z] 13:56:00 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell am force-stop org.mozilla.geckoview_example, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:56:10.536Z] 13:56:00 INFO - adb Granting important runtime permissions to org.mozilla.geckoview_example
[task 2019-10-20T13:56:10.536Z] 13:56:01 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell pm grant org.mozilla.geckoview_example android.permission.WRITE_EXTERNAL_STORAGE, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:56:10.536Z] 13:56:02 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell pm grant org.mozilla.geckoview_example android.permission.READ_EXTERNAL_STORAGE, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:56:10.536Z] 13:56:03 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell pm grant org.mozilla.geckoview_example android.permission.ACCESS_COARSE_LOCATION, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:56:10.536Z] 13:56:04 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell pm grant org.mozilla.geckoview_example android.permission.ACCESS_FINE_LOCATION, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:56:10.536Z] 13:56:05 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell pm grant org.mozilla.geckoview_example android.permission.CAMERA, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:56:10.536Z] 13:56:06 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell pm grant org.mozilla.geckoview_example android.permission.RECORD_AUDIO, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:56:10.536Z] 13:56:06 INFO - adb launch_application: am start -W -n org.mozilla.geckoview_example/org.mozilla.geckoview_example.GeckoViewActivity -a android.intent.action.MAIN -d about:blank
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell am start -W -n org.mozilla.geckoview_example/org.mozilla.geckoview_example.GeckoViewActivity -a android.intent.action.MAIN -d about:blank, timeout: None, root: False, timedout: None, exitcode: 0, output: Starting: Intent { act=android.intent.action.MAIN dat=about:blank cmp=org.mozilla.geckoview_example/.GeckoViewActivity }
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - Status: ok
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - Activity: org.mozilla.geckoview_example/.GeckoViewActivity
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - ThisTime: 680
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - TotalTime: 680
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - WaitTime: 696
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - Complete
[task 2019-10-20T13:56:10.536Z] 13:56:07 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell pidof org.mozilla.geckoview_example, timeout: None, root: False, timedout: None, exitcode: 0, output: 8031
[task 2019-10-20T13:56:10.536Z] 13:56:10 INFO - raptor-control-server Info: received webext_status: raptor runner.js is loaded!
[task 2019-10-20T13:56:10.536Z] 13:56:10 INFO - raptor-control-server Info: reading test settings from json/raptor-tp6m-microsoft-support-geckoview-cold.json
[task 2019-10-20T13:57:50.343Z] 13:56:10 INFO - raptor-control-server Info: sent test settings to webext runner
[task 2019-10-20T13:57:50.343Z] 13:56:10 INFO - raptor-control-server Info: received webext_status: * pausing 30 seconds to let browser settle... *
[task 2019-10-20T13:57:50.343Z] 13:56:40 INFO - raptor-control-server Info: received webext_status: running 1 pagecycles of https://support.microsoft.com/en-us
[task 2019-10-20T13:57:50.343Z] 13:56:41 INFO - raptor-control-server Info: received webext_status: begin pagecycle 1
[task 2019-10-20T13:57:50.343Z] 13:56:42 INFO - raptor-control-server Info: received webext_status: update tab: 0
[task 2019-10-20T13:57:50.343Z] 13:56:42 INFO - raptor-control-server Info: received webext_status: test tab updated: 0
[task 2019-10-20T13:57:50.343Z] 13:57:46 INFO - raptor-control-server Info: received webext_raptor-page-timeout: [u'raptor-tp6m-microsoft-support-geckoview-cold', u'https://support.microsoft.com/en-us', {u'fcp': True, u'hero': False, u'dcf': False, u'fnb paint': True, u'ttfi': False, u'load time': False}]
[task 2019-10-20T13:57:50.343Z] 13:57:47 INFO - raptor-control-server Info: received webext_screenshot
[task 2019-10-20T13:57:50.343Z] 13:57:47 INFO - perftest-results-handler Info: received screenshot
[task 2019-10-20T13:57:50.343Z] 13:57:47 INFO - raptor-control-server Info: received request to shutdown the browser
[task 2019-10-20T13:57:50.343Z] 13:57:47 INFO - raptor-control-server Info: shutting down android app org.mozilla.geckoview_example
[task 2019-10-20T13:57:50.343Z] 13:57:48 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell am force-stop org.mozilla.geckoview_example, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:48 INFO - raptor-main Info: removing reverse socket connections
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - adb command_output: adb -s ZY322MQ97M wait-for-device reverse --remove-all, timeout: None, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - adb shell_bool: adb -s ZY322MQ97M wait-for-device shell test -d /sdcard/raptor/profile/minidumps, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell sync, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - adb shell_bool: adb -s ZY322MQ97M wait-for-device shell test -d /sdcard/raptor/profile/minidumps, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - adb command_output: adb -s ZY322MQ97M wait-for-device pull /sdcard/raptor/profile/minidumps /tmp/tmpymliVL/minidumps, timeout: None, timedout: None, exitcode: 0, output: /sdcard/raptor/profile/minidumps/: 0 files pulled.
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - raptor-mitmproxy Info: Stopping mitmproxy playback, killing process 827
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - raptor-mitmproxy Info: Successfully killed the mitmproxy playback process
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - raptor-main Info: removing webext /builds/task_1571579629/workspace/build/tests/raptor/raptor/../webext/raptor
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - perftest-results-handler Info: summarizing raptor test results
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - perftest-output Error: no raptor test results found for raptor-tp6m-microsoft-support-geckoview-cold
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - perftest-output Info: error: no raptor test results found, so no need to combine browser cycles
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - perftest-output Error: no summarized raptor results found for raptor-tp6m-microsoft-support-geckoview-cold
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - perftest-output Info: screen captures can be found locally at: /builds/task_1571579629/workspace/build/screenshots.html
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - perftest-results-handler Critical: PERFHERDER_DATA was seen 0 times, expected 1.
[task 2019-10-20T13:57:50.344Z] 13:57:49 INFO - raptor-main Info: removing test folder for raptor: /sdcard/raptor
[task 2019-10-20T13:57:50.344Z] 13:57:50 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell sync, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:50 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell rm -r /sdcard/raptor, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:50 INFO - adb shell_output: adb -s ZY322MQ97M wait-for-device shell sync, timeout: None, root: False, timedout: None, exitcode: 0, output:
[task 2019-10-20T13:57:50.344Z] 13:57:50 INFO - adb shell_bool: adb -s ZY322MQ97M wait-for-device shell test -e /sdcard/raptor, timeout: None, root: False, timedout: None, exitcode: 1, output:
[task 2019-10-20T13:58:09.850Z] 13:57:50 INFO - raptor-control-server Info: shutting down control server
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - raptor-main Info: finished
[task 2019-10-20T13:58:09.851Z] 13:57:50 ERROR - raptor-main Critical: TEST-UNEXPECTED-FAIL: no raptor test results were found for raptor-tp6m-microsoft-support-geckoview-cold
[task 2019-10-20T13:58:09.851Z] 13:57:50 ERROR - Return code: 1
[task 2019-10-20T13:58:09.851Z] 13:57:50 WARNING - setting return code to 1
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Killing logcat pid 593.
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Copying Raptor results to upload dir:
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - /builds/task_1571579629/workspace/build/blobber_upload_dir/perfherder-data.json
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Copying raptor results from /builds/task_1571579629/workspace/build/raptor.json to /builds/task_1571579629/workspace/build/blobber_upload_dir/perfherder-data.json
[task 2019-10-20T13:58:09.851Z] 13:57:50 CRITICAL - Error copying results /builds/task_1571579629/workspace/build/raptor.json to upload dir /builds/task_1571579629/workspace/build/blobber_upload_dir/perfherder-data.json
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - [Errno 2] No such file or directory: u'/builds/task_1571579629/workspace/build/raptor.json'
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - /builds/task_1571579629/workspace/build/blobber_upload_dir/screenshots.html
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Copying raptor results from /builds/task_1571579629/workspace/build/screenshots.html to /builds/task_1571579629/workspace/build/blobber_upload_dir/screenshots.html
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Running post-action listener: _package_coverage_data
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Running post-action listener: _resource_record_post_action
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Running post-action listener: process_java_coverage_data
[task 2019-10-20T13:58:09.851Z] 13:57:50 INFO - Running post-action listener: stop_device
[task 2019-10-20T13:58:09.851Z] 13:57:57 INFO - /data/anr/traces.txt deleted
[task 2019-10-20T13:58:09.851Z] 13:58:03 INFO - /data/tombstones/dsps deleted
[task 2019-10-20T13:58:09.851Z] 13:58:05 INFO - /data/tombstones/lpass deleted
[task 2019-10-20T13:58:09.851Z] 13:58:07 INFO - /data/tombstones/modem deleted
[task 2019-10-20T13:58:09.851Z] 13:58:09 INFO - /data/tombstones/wcnss deleted
[task 2019-10-20T13:58:09.851Z] 13:58:09 INFO - Killing logcat pid 593.
[task 2019-10-20T13:58:09.851Z] 13:58:09 INFO - [mozharness: 2019-10-20 13:58:09.490104Z] Finished run-tests step (success)

Comment 7

[Intermittent Failures Robot]

1 failures in 3964 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-10-14&endday=2019-10-20&tree=all

Comment 8

[Intermittent Failures Robot]

1 failures in 4314 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-beta: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-10-28&endday=2019-11-03&tree=all

Comment 9

[Intermittent Failures Robot]

1 failures in 4207 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-11-11&endday=2019-11-17&tree=all

Comment 10

[Intermittent Failures Robot]

1 failures in 5444 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-11-18&endday=2019-11-24&tree=all

Comment 11

[Intermittent Failures Robot]

2 failures in 4867 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• try: 1
• mozilla-central: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-12-09&endday=2019-12-15&tree=all

Comment 12

[Intermittent Failures Robot]

1 failures in 1862 pushes (0.001 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2019-12-30&endday=2020-01-05&tree=all

Comment 13

[Intermittent Failures Robot]

1 failures in 4472 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2020-01-06&endday=2020-01-12&tree=all

Comment 14

[Intermittent Failures Robot]

1 failures in 3773 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• try: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2020-01-13&endday=2020-01-19&tree=all

Comment 15

[Intermittent Failures Robot]

1 failures in 4004 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-beta: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2020-01-20&endday=2020-01-26&tree=all

Comment 16

[Intermittent Failures Robot]

1 failures in 2190 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2020-01-27&endday=2020-02-02&tree=all

Comment 17

[Intermittent Failures Robot]

1 failures in 3364 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2020-02-03&endday=2020-02-09&tree=all

Comment 18

[Intermittent Failures Robot]

1 failures in 4690 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-beta: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2020-02-10&endday=2020-02-16&tree=all

Comment 19

[Henrik Skupin [:whimboo][⌚️UTC+2]]

[task 2020-02-03T20:03:46.091Z] 20:03:23 INFO - raptor-control-server Info: received webext_raptor-page-timeout: [u'raptor-tp6m-microsoft-support-geckoview-cold', u'https://support.microsoft.com/en-us', {u'fcp': True, u'hero': False, u'dcf': False, u'fnb paint': True, u'ttfi': False, u'load time': False}]

Comment 20

[Intermittent Failures Robot]

1 failures in 4955 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform breakdown:

• android-hw-g5-7-0-arm7-api-16: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures.html#/bugdetails?bug=1565885&startday=2020-03-16&endday=2020-03-22&tree=all