Temporary files used during message compose/forward not deleted, so when the file name reaches 9999, attachments are dropped
Categories
(MailNews Core :: Composition, defect)
Tracking
(Not tracked)
People
(Reporter: derek, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36
Steps to reproduce:
forward an email with a jpeg image attached. (it is hit and miss on reproducing the problem)
Actual results:
User when forwarding jpegs it does not attach the jpegs automatically to the email they have to be manually reattached. When I forward the same email my forwarded email in the composition stage has the attachments.
Expected results:
jpegs should automatically attach when pressing forward.
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Comment 2•5 years ago
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I've never seen this issue. You said this is happening intermittently? Is there a particular message which shows the problem? Could it be that your anti-virus software is playing a trick on you? While we're attaching files, they are temporarily stored on disk in a temp directory. If your AV software "eats" or blocks the file, you have a problem.
(In reply to Jorg K (GMT+2) from comment #2)
I've never seen this issue. You said this is happening intermittently? Is there a particular message which shows the problem? Could it be that your anti-virus software is playing a trick on you? While we're attaching files, they are temporarily stored on disk in a temp directory. If your AV software "eats" or blocks the file, you have a problem.
Thank you so much for your reply.
What it was : nsmail in temp folder reached (9999) and could not increment any longer when pressing forward.
FIX: go into temp directory the forwards are stored in and delete a few 1000 of the jpgs that were in the temp folder. then it will start attaching your attachments again when you press forward.
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Comment 4•5 years ago
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Still something wrong. Those temp files should be deleted, no? Let's rebadge the bug.
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Comment 5•5 years ago
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I see C:\Users\jorgk\AppData\Local\Temp\nsmail-1.tmp and up to 3 with three attachments. When I send the message, they are NOT removed. next time I see 4 and so on. That's bad.
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Updated•5 years ago
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(In reply to Jorg K (GMT+2) from comment #5)
I see C:\Users\jorgk\AppData\Local\Temp\nsmail-1.tmp and up to 3 with three attachments. When I send the message, they are NOT removed. next time I see 4 and so on. That's bad.
You are right the application should delete the temporary files when it no longer uses them.
Thank you for that I bet fixing this bug will save a lot of people a headache. I have noticed the question is out there and people do not understand that this is what is happening. I hope we can get this fixed.
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Comment 8•5 years ago
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Aha, I was wrong. All those temporary files are deleted when TB is closed. I was already wondering why my count started at 1 since I surely forwarded message with attachments before.
So I think it's all good and there is a gremlin in your box that doesn't allow the deletion of those files at shutdown time.
Description
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