Closed Bug 1570117 Opened 2 years ago Closed 8 months ago

Crash when opening file dialog (on elementary OS at least)

Categories

(Core :: Widget: Gtk, defect, P3)

69 Branch
defect

Tracking

()

RESOLVED MOVED

People

(Reporter: u644227, Unassigned)

References

Details

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0

Steps to reproduce:

The bug doesn't seem to be totally deterministic, but happens very often (like one out of three times). To trigger it, I simply open a file dialog (with an <input type="file"> for instance).

Actual results:

Firefox crashes and closes itself before even showing the dialog.

Expected results:

The dialog should have appeared without a crash, and I should have been able to select a file to upload.

Summary: Crash when opening file dialog on elementary OS → Crash when opening file dialog (on elementary OS at least)

Thanks for reporting. If you have a crash report from about:crashes, please add it to this bug.

Flags: needinfo?(ana)

I don't have access to about:crashed in my Firefox, but I will try to reproduce with another one and to send you the report.

I'm able to duplicate this bug I'm running Arch Linux under KDE Plasma 5 desktop with most recent updates. Every time I try to upload a file, Firefox 69 is crashing. It doesn't matter what website I use, if I try to upload, it will immediately crash.

https://crash-stats.mozilla.org/report/index/84018bdc-cc3b-4f56-8553-86c6b0191013#tab-details

I have this same issue happening with me.

System: elementary OS 5.1 Hera GTK 3.22.30
Machine: IdeaPad L340 15IRH Gaming

  • Intel® Core™ i7-9750H CPU @ 2.60GHz × 6
  • 16 GB Ram
    Firefox: 72.0.1 (64-bit)

I also have sent the crash report and can reach it in here. How do I share it with you, guys? Pasting the Crash dump here?

same as me on firefox 74

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Component: Untriaged → Widget: Gtk
Product: Firefox → Core

Do I understand correctly that it affects KDE only? Can you try to set GTK_USE_PORTAL=1 to use KDE-native file dialog or remove it if it's already set?

Priority: -- → P3

elementary OS is not at all based on KDE, and some users of this distribution are still affected.

This bug was probably on elementary's side, and have been fixed with https://github.com/elementary/files/pull/1391

Status: UNCONFIRMED → RESOLVED
Closed: 8 months ago
Flags: needinfo?(ana)
Resolution: --- → INVALID
Resolution: INVALID → MOVED
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